Broadband Speed Test

Ever wondered what broadband line speed you are really getting? Are you paying for 8Mb, but you think you may actually only be getting 4Mb?

If so, then you can use the free Broadband Speed Test below to find your true broadband speed.

Update: Check out my New Broadband Speed Test

How It Works

Start the test by clicking the big button in the center of the page. The test first starts by downloading a file and measures how long it takes. After the download is finished the speed checker tries to upload a file and measures your upload speed.

If you want to get accurate results then you should not use your internet connection for any other applications once the speed checker is running, and run the test a few times so that an average speed can be calculated.

The broadband speed is measured in Kbps (kilobits per second). Approximately 1000 Kbps is 1Mb/s.

If you are having connection problems it could be down to packet loss and other internet connection issues, so you should also do a Ping Test which will grade your ISP adn provide details of packet loss percentage

So how were your Broadband Speed Test Results? Don’t forget to leave a comment below to share your results so that other readers can see which ISPs are good and which aren’t.

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788 Responses to Broadband Speed Test

  1. pararealist November 19, 2006 at 6:00 pm #

    i am getting quite fed up with NTL services at the moment. Things seem to be going wrong, the speeds are never correct i am on 4 Mb and rarely get over 2 Mb.
    Thinking of a change.

  2. Everton Blair November 19, 2006 at 8:30 pm #

    ntl:Telewest are a very interesting company – basically Telewest’s network and customer service is good, and ntl’s is bad. Hopefully, ntl will get up to Telewest standards by the time the company rebrands as Virgin Media.

  3. neil November 28, 2006 at 12:23 pm #

    i agree NTl is also giving me reasons to goto another internet provider, about a month ago i upgraded to 10meg broadband with them but have never reached speds of more then 2, and with the 2 it rarely stays at that speed it soon drops to below 1 and have recntly been gettng speeds of less then 50kbps..

  4. BlackMagic January 7, 2007 at 1:30 am #

    Im only on 2mb on NTL and get 1989 kbps.
    Awesome.
    You lot are getting done lol.
    And who ever designed this site is obviously more orientated around advertising than usability.
    Couldnt find the fkin speed test on here amongst the 5ooo adverts.
    What a load a #ank.

    Sort it out :-p

  5. Alw February 11, 2007 at 10:13 pm #

    wheres the speed test?

  6. Profile photo of Everton
    Everton February 11, 2007 at 10:20 pm #

    Did you read the post???!!!!

    http://www.thinkbroadband.com/speedtest.html

  7. Philip Wilkinson April 10, 2007 at 4:08 pm #

    Another good, accurate speed test you might want to try is at my broadband comparisons site (broadbandgenie): broadband speed test

    Would definitely appreciate any feedback on it. National average so far appears to be 4.1mb!

  8. Profile photo of Everton
    Everton April 10, 2007 at 5:19 pm #

    @Phil

    It gave me results of anything between 6.2 and 12.2Mb – I’m on on 10Mbps at the moment. I started a big download in usenet to test and I got a constant 9.4Mbps

  9. Don Brontes April 12, 2007 at 6:23 pm #

    I live by these speed test tools. It’s helped me choose my cable internet and my residential t1 line. Comparing ISPs is a good feature. However, results seem to vary from test site to test site so folks should keep in mind they’re not always to be trusted wholeheartedly.

  10. NTL Customer May 9, 2007 at 5:17 pm #

    Since february, virgin/ntl broadband has significantly deterioated. Pre feb 2007, 4mb was giving average speeds of 3850 for servers in UK, Europe and East coast USA. Since then, speeds have dropped at least 50% in UK and at least 65% in Europe and a massive 90% to east coast usa servers. Currently trying to sort out with ntl/virgin. They say nothing wrong!! My diagnostic reports say otherwise!! The excuses they give are very entertaining!! Was previously happy with technical side of service but would not recommend now. Too many problems cropping up and they denying all knowledge.

  11. NTL Customer May 9, 2007 at 6:17 pm #

    Since february, virgin/ntl broadband has significantly deterioated. Pre feb 2007, 4mb was giving average speeds of 3850 for servers in UK, Europe and East coast USA. Since then, speeds have dropped at least 50% in UK and at least 65% in Europe and a massive 90% to east coast usa servers. Currently trying to sort out with ntl/virgin. They say nothing wrong!! My diagnostic reports say otherwise!! The excuses they give are very entertaining!! Was previously happy with technical side of service but would not recommend now. Too many problems cropping up and they denying all knowledge.

  12. NTL Customer May 9, 2007 at 5:25 pm #

    By the way, I use Dan Elwells Broadband Speed test (Full version). Most comprehensive I have used and gives a total of 39 tests covering Ping Times, Packet Loss, Download speeds to UK, Europe and East Coast USA, Upload speeds to UK and Trace Routes to various destinations throughout the world. Gives option to easily save reports and Email to ISP, if required. Reassuring to know, if you have to get in to any legal issues with your ISP, it is unlikely they will be able to argue with the amount of evidence you can give.

  13. NTL Customer May 9, 2007 at 6:25 pm #

    By the way, I use Dan Elwells Broadband Speed test (Full version). Most comprehensive I have used and gives a total of 39 tests covering Ping Times, Packet Loss, Download speeds to UK, Europe and East Coast USA, Upload speeds to UK and Trace Routes to various destinations throughout the world. Gives option to easily save reports and Email to ISP, if required. Reassuring to know, if you have to get in to any legal issues with your ISP, it is unlikely they will be able to argue with the amount of evidence you can give.

  14. george July 9, 2007 at 7:11 am #

    I was with Telewest for 5 years never had any probs untill they merged with Ntl.Was paying for up to 4mg at a cost of £25 a month, never got above 2 mg,dropped the package down to 2mg exactly the same speed.Saved myself £7 a month.
    Eventually got fed up with the crap service I was getting off them and switched to Sky.Should have done it a long time ago.
    Up to 8mg with sky receiving constantly 4 mg,cant beat it.

  15. george July 9, 2007 at 8:11 am #

    I was with Telewest for 5 years never had any probs untill they merged with Ntl.Was paying for up to 4mg at a cost of £25 a month, never got above 2 mg,dropped the package down to 2mg exactly the same speed.Saved myself £7 a month.
    Eventually got fed up with the crap service I was getting off them and switched to Sky.Should have done it a long time ago.
    Up to 8mg with sky receiving constantly 4 mg,cant beat it.

  16. Ajay M August 3, 2007 at 9:19 pm #

    Thanks Everton. I checked mine and it is amazingly 512.

  17. Ajay M August 3, 2007 at 10:19 pm #

    Thanks Everton. I checked mine and it is amazingly 512.

  18. Dave August 5, 2007 at 10:19 am #

    Also couldn’t find the speed test among all the bloody adds. Sh#t site. Sort it out.

  19. Dave August 5, 2007 at 11:19 am #

    Also couldn’t find the speed test among all the bloody adds. Sh#t site. Sort it out.

  20. Janusz August 17, 2007 at 9:02 am #

    I have just launched a new speed checker and I am getting some positive responses.

    Check it out here

    Simple and useful. Also you can embed the speed checker on your site if you want for free

  21. Janusz August 17, 2007 at 10:02 am #

    I have just launched a new speed checker and I am getting some positive responses.

    Check it out here

    Simple and useful. Also you can embed the speed checker on your site if you want for free

  22. NLP Master August 18, 2007 at 10:10 am #

    I just discovered that my ‘advertised 2MBPs’ DSL line at Bayantel crawls more at 980Kbps.

    Grumble. Gonna call tech support and throw two phone books at them.

  23. NLP Master August 18, 2007 at 11:10 am #

    I just discovered that my ‘advertised 2MBPs’ DSL line at Bayantel crawls more at 980Kbps.

    Grumble. Gonna call tech support and throw two phone books at them.

  24. abhishek September 11, 2007 at 8:35 am #

    Everton Thanks a lot for the tool.I purchased a high speed line which is very costly out here in my country and when i checked it with your tool i discovered i m not getting my share.would definitely take action against them
    Thanx once again
    Abhishek

  25. abhishek September 11, 2007 at 9:35 am #

    Everton Thanks a lot for the tool.I purchased a high speed line which is very costly out here in my country and when i checked it with your tool i discovered i m not getting my share.would definitely take action against them
    Thanx once again
    Abhishek

  26. Sasha T. October 15, 2007 at 2:05 pm #

    Here are my results:

    Date 15/10/07 15:02:39
    Speed Down 10669.90 Kbps ( 10.4 Mbps )
    Speed Up 2660.16 Kbps ( 2.6 Mbps )
    Port 80
    Server speedtest1.adslguide.org.uk

    Happy 🙂

  27. Sasha T. October 15, 2007 at 3:05 pm #

    Here are my results:

    Date 15/10/07 15:02:39
    Speed Down 10669.90 Kbps ( 10.4 Mbps )
    Speed Up 2660.16 Kbps ( 2.6 Mbps )
    Port 80
    Server speedtest1.adslguide.org.uk

    Happy 🙂

  28. Lone Ranger November 8, 2007 at 5:21 pm #

    Talk Talk are crap!!!!
    They quote up to 8mb download but best I get is 175kb/s.
    Desperately need to switch!!

  29. Lone Ranger November 8, 2007 at 5:21 pm #

    Talk Talk are crap!!!!
    They quote up to 8mb download but best I get is 175kb/s.
    Desperately need to switch!!

  30. Penge November 8, 2007 at 8:55 pm #

    Rubbish speeds with Virgin Cable UK. Tantamount to fraud, if you ask me. Paying for 2mb and getting less than 1mb most of the time, and a frustrating 300-700 kbs late evening and night. Capping or Throttling or traffic shaping, call it what you want, I call it fraud, since I’m paying for 2mb, I should be getting 2mb, not this short change.

  31. Penge November 8, 2007 at 8:55 pm #

    Rubbish speeds with Virgin Cable UK. Tantamount to fraud, if you ask me. Paying for 2mb and getting less than 1mb most of the time, and a frustrating 300-700 kbs late evening and night. Capping or Throttling or traffic shaping, call it what you want, I call it fraud, since I’m paying for 2mb, I should be getting 2mb, not this short change.

  32. TILIVAY November 9, 2007 at 9:06 pm #

    TISCALI is literaly CRAP, i just upgraded my package from 2mb to 8, even my telefone line test say that im capable of getting upto 6.5 mb, but i only get 500 odd kb/s :-0..wth!

  33. TILIVAY November 9, 2007 at 9:06 pm #

    TISCALI is literaly CRAP, i just upgraded my package from 2mb to 8, even my telefone line test say that im capable of getting upto 6.5 mb, but i only get 500 odd kb/s :-0..wth!

  34. sparky November 10, 2007 at 5:21 pm #

    just checked mine and i am with virgin media and paying for the basic 2mb package which is coming in at 1951kb. cant complain with that!!!

  35. sparky November 10, 2007 at 5:21 pm #

    just checked mine and i am with virgin media and paying for the basic 2mb package which is coming in at 1951kb. cant complain with that!!!

  36. JP November 11, 2007 at 2:04 am #

    check your virginmedia it after 5pm and after you’ve had the service for a few days and you’ll see the speed dropping to pathetic levels.

  37. JP November 11, 2007 at 2:04 am #

    check your virginmedia it after 5pm and after you’ve had the service for a few days and you’ll see the speed dropping to pathetic levels.

  38. coheed and cambria November 11, 2007 at 9:29 pm #

    my service providings: virgin media 2mb broadband
    date 11/11/07
    down speed 1784 kps
    up speed 161 kps
    happy with the download speeds but unsure what the up speeds mean they should be more than 161 kps on 2mb broadband i would think.
    anyway great speed tester

  39. coheed and cambria November 11, 2007 at 9:29 pm #

    my service providings: virgin media 2mb broadband
    date 11/11/07
    down speed 1784 kps
    up speed 161 kps
    happy with the download speeds but unsure what the up speeds mean they should be more than 161 kps on 2mb broadband i would think.
    anyway great speed tester

  40. Mitt November 12, 2007 at 9:26 pm #

    Date 12/11/2007
    Speed Downloading: 1120 Kps ( just over 1Mbps )
    Speed Uploading: 631 Kps ( Just over half a Mbps )

    Service provider: Virgin Media
    I pay for 20Mbps @ £37.00 a month

    What a rip off!!!

    Mitt.

  41. Mitt November 12, 2007 at 9:26 pm #

    Date 12/11/2007
    Speed Downloading: 1120 Kps ( just over 1Mbps )
    Speed Uploading: 631 Kps ( Just over half a Mbps )

    Service provider: Virgin Media
    I pay for 20Mbps @ £37.00 a month

    What a rip off!!!

    Mitt.

  42. Sandra November 14, 2007 at 1:21 am #

    The BIG VIRGINMEDIA BROADBAND SCAM

    Set up Nov 6th for 2mb Broadband

    Nov 6th 11:06pm speedtest:
    Download speed: 869kb/s

    11:15 pm
    Download: 956kb/s

    11:23
    Download: 959kb/s

    NOV 7th
    12:08 am
    download 896Kb/s

    5:35am
    download 2008kb/s

    12:20pm
    download 1352kb/s

    9pm
    download 208 kb/s

    NOV 10th
    8:58pm
    download 928kb/s

    NOV 11th
    12:57 am
    download 312 kb/s

    NOV 13th
    11:11pm 448 kb/s

    The figures speak for themselves.

  43. Sandra November 14, 2007 at 1:21 am #

    The BIG VIRGINMEDIA BROADBAND SCAM

    Set up Nov 6th for 2mb Broadband

    Nov 6th 11:06pm speedtest:
    Download speed: 869kb/s

    11:15 pm
    Download: 956kb/s

    11:23
    Download: 959kb/s

    NOV 7th
    12:08 am
    download 896Kb/s

    5:35am
    download 2008kb/s

    12:20pm
    download 1352kb/s

    9pm
    download 208 kb/s

    NOV 10th
    8:58pm
    download 928kb/s

    NOV 11th
    12:57 am
    download 312 kb/s

    NOV 13th
    11:11pm 448 kb/s

    The figures speak for themselves.

  44. malcolm November 15, 2007 at 7:35 pm #

    I’m with talktalk.net and was promised speeds of up to 3.0 mps the test showed 348kps download!!dial up would be cheaper and almost just as fast! have had the same thing with orange who even charged me to up the speed which din’t happen, getting really cheesed with these people who seem to advertise a service and then can’t provide it, Trading Standards take note we are being ripped off big time

  45. malcolm November 15, 2007 at 7:35 pm #

    I’m with talktalk.net and was promised speeds of up to 3.0 mps the test showed 348kps download!!dial up would be cheaper and almost just as fast! have had the same thing with orange who even charged me to up the speed which din’t happen, getting really cheesed with these people who seem to advertise a service and then can’t provide it, Trading Standards take note we are being ripped off big time

  46. Moonraker November 16, 2007 at 12:02 pm #

    I changed to Telewest cable (now Virgin Media) because BT couldn’t even give me the 2Mb speed I was paying for. The test shows I am getting the full 2Mb download now. Only 0.25Mb upload but that doesn’t concern me as I don’t upload much (I don’t maintain a website or anything). I also took the Virgin telephone service and dumped BT altogether, which saved me £5 a month.

  47. Moonraker November 16, 2007 at 12:02 pm #

    I changed to Telewest cable (now Virgin Media) because BT couldn’t even give me the 2Mb speed I was paying for. The test shows I am getting the full 2Mb download now. Only 0.25Mb upload but that doesn’t concern me as I don’t upload much (I don’t maintain a website or anything). I also took the Virgin telephone service and dumped BT altogether, which saved me £5 a month.

  48. B Stanic November 16, 2007 at 12:50 pm #

    During the day, there does not tend to be too much of an issue with Virgin. The problem occurs when their Traffic Management system kicks in. To get a fair reflection of what the download speeds are, you need to do at least 4 tests throughout the day, especially, between 5pm and midnight. Also, since virgin took over mid feb, download speeds from Websites outside the UK are significantly down on what they used to be, irrespective, of the time of day.

    Since Virgin’s main client base are the 2MB users, it is not surprising those users are less effected. A Senior Virgin Technician told me, one of the reasons why Traffic Management was introduced, was to make sure 2MB users were not given a bad deal because of 4Mb and 20Mb users using the bandwidth.

    Haven’t got an issue with that, however, since 4MB and 20MB are paying more, they should receive at least a 50% discount on the additional amount they pay each month, representing the amount of time during the day where their service stinks. Fortunately, I use the Internet mostly during the day when the speeds are much quicker. I feel sorry for those customers who are paying for the faster services but do not get to use the Internet until they get home from work, or whereever.

    Unfortunately, I believe all the main suppliers are as bad as each other about their over rated, published speeds. It is all hype and it is about time the government did something about it. However, since it is all about “big business”, not much hope there I am afraid.

  49. B Stanic November 16, 2007 at 12:50 pm #

    During the day, there does not tend to be too much of an issue with Virgin. The problem occurs when their Traffic Management system kicks in. To get a fair reflection of what the download speeds are, you need to do at least 4 tests throughout the day, especially, between 5pm and midnight. Also, since virgin took over mid feb, download speeds from Websites outside the UK are significantly down on what they used to be, irrespective, of the time of day.

    Since Virgin’s main client base are the 2MB users, it is not surprising those users are less effected. A Senior Virgin Technician told me, one of the reasons why Traffic Management was introduced, was to make sure 2MB users were not given a bad deal because of 4Mb and 20Mb users using the bandwidth.

    Haven’t got an issue with that, however, since 4MB and 20MB are paying more, they should receive at least a 50% discount on the additional amount they pay each month, representing the amount of time during the day where their service stinks. Fortunately, I use the Internet mostly during the day when the speeds are much quicker. I feel sorry for those customers who are paying for the faster services but do not get to use the Internet until they get home from work, or whereever.

    Unfortunately, I believe all the main suppliers are as bad as each other about their over rated, published speeds. It is all hype and it is about time the government did something about it. However, since it is all about “big business”, not much hope there I am afraid.

  50. Gavim November 18, 2007 at 1:40 am #

    wow i am just about getting 3 and i sih out all that money for 20 damn wots going wrong

  51. Gavim November 18, 2007 at 1:40 am #

    wow i am just about getting 3 and i sih out all that money for 20 damn wots going wrong

  52. james November 20, 2007 at 1:29 pm #

    ntl aka virgin media im paying 4 2meg and i get 2 meg

  53. james November 20, 2007 at 1:29 pm #

    ntl aka virgin media im paying 4 2meg and i get 2 meg

  54. Kurt November 23, 2007 at 9:04 pm #

    VirginMedia have a capping (traffic shaping) policy which I wasn’t aware of when I joined, and which you may not have been aware of either. They won’t tell you about it when you join up because they don’t want to lose customers. But this is the deal: if you download more than 350mb before 4pm during the day, then your download speed is cut in half from 4pm to 12am. So if you’re on 2mb and you download more than 350mb before 4pm, you’ll get 1mb after 4pm onwards. That’s short change in my book.

    You can test this out by using this speed test after downloading the limit (350). Try it and see for yourself.

    What I have discovered though is that VirginMedia play hard and fast with their own rules. Usually what happens it that your restricted download speed (if you used up the limit during the day) is not reset after 12am, but usually much later, say 8 or 9am.

    I’ve complained to Virgin about misleading customers. And I’d advised everybody to complain to the advertising standards agency, as well as OFCOM.

  55. Kurt November 23, 2007 at 9:04 pm #

    VirginMedia have a capping (traffic shaping) policy which I wasn’t aware of when I joined, and which you may not have been aware of either. They won’t tell you about it when you join up because they don’t want to lose customers. But this is the deal: if you download more than 350mb before 4pm during the day, then your download speed is cut in half from 4pm to 12am. So if you’re on 2mb and you download more than 350mb before 4pm, you’ll get 1mb after 4pm onwards. That’s short change in my book.

    You can test this out by using this speed test after downloading the limit (350). Try it and see for yourself.

    What I have discovered though is that VirginMedia play hard and fast with their own rules. Usually what happens it that your restricted download speed (if you used up the limit during the day) is not reset after 12am, but usually much later, say 8 or 9am.

    I’ve complained to Virgin about misleading customers. And I’d advised everybody to complain to the advertising standards agency, as well as OFCOM.

  56. jake November 30, 2007 at 6:59 pm #

    im with tiscali 2mb unlimited, ive tested it using diiferent sites and at no time in the last 2 weeks have i got faster that 1mb , most of the time its actually around 750 , any ideas of what i can do about this ??

  57. jake November 30, 2007 at 6:59 pm #

    im with tiscali 2mb unlimited, ive tested it using diiferent sites and at no time in the last 2 weeks have i got faster that 1mb , most of the time its actually around 750 , any ideas of what i can do about this ??

  58. John Simpson December 3, 2007 at 3:59 pm #

    Using the speedtest tool at various times since getting broadband, and at various times of the day, has exposed the problem of my ISP – Talktalk. The problem is the disconnects that have become prevalent since my local exchange was unbundled in April 2007, prior to which I was getting a reliable and satisfactory 512kbps service. Although my download speed can now be been near the 2Mbps mark, speed massively drops off and the connection routinely disconnects when traffic gets busy late afternoon and evening. No amount of helpdesk calls have fixed the reliable connection problem. I believe Talktalk simply doesn’t have the bandwith for the number of customers it continues to tout for.

  59. John Simpson December 3, 2007 at 3:59 pm #

    Using the speedtest tool at various times since getting broadband, and at various times of the day, has exposed the problem of my ISP – Talktalk. The problem is the disconnects that have become prevalent since my local exchange was unbundled in April 2007, prior to which I was getting a reliable and satisfactory 512kbps service. Although my download speed can now be been near the 2Mbps mark, speed massively drops off and the connection routinely disconnects when traffic gets busy late afternoon and evening. No amount of helpdesk calls have fixed the reliable connection problem. I believe Talktalk simply doesn’t have the bandwith for the number of customers it continues to tout for.

  60. muzaheddin December 6, 2007 at 4:30 am #

    the power of turbo speed

  61. muzaheddin December 6, 2007 at 4:30 am #

    the power of turbo speed

  62. Lynn December 9, 2007 at 6:17 pm #

    bt total advertise up to 8Mb My street is capable of up to 3Mb and I get 340 Kbps upload and 416 Kbps download. So does ANYONE get decent speeds or are we being conned by adverts?

  63. Lynn December 9, 2007 at 6:17 pm #

    bt total advertise up to 8Mb My street is capable of up to 3Mb and I get 340 Kbps upload and 416 Kbps download. So does ANYONE get decent speeds or are we being conned by adverts?

  64. Jam December 9, 2007 at 10:36 pm #

    Been with virgin.mediocre for a couple of years. We seem to have an agreement that I faithfully pay them £17.99 a month for up to 8mb broadband and in return they give me an average download speed of 1mb and an average upload speed of 300kb. Why don’t I shift provider? That fellow Branson has a scary mouth of teeth and I don’t want to upset him now that he may be between Northern Rock and a hard place. But he is testing my patience.

  65. Jam December 9, 2007 at 10:36 pm #

    Been with virgin.mediocre for a couple of years. We seem to have an agreement that I faithfully pay them £17.99 a month for up to 8mb broadband and in return they give me an average download speed of 1mb and an average upload speed of 300kb. Why don’t I shift provider? That fellow Branson has a scary mouth of teeth and I don’t want to upset him now that he may be between Northern Rock and a hard place. But he is testing my patience.

  66. Nobby December 10, 2007 at 11:25 am #

    I spent ages checking all this sort of stuff whilst searching for a cheap broadband package. Rather pleased with BT Broadband option 2 and now I’ve stopped looking at speeds etc I just enjoy the connection – as long as it does the job don’t fret about the difference of a few seconds per download.

  67. Nobby December 10, 2007 at 11:25 am #

    I spent ages checking all this sort of stuff whilst searching for a cheap broadband package. Rather pleased with BT Broadband option 2 and now I’ve stopped looking at speeds etc I just enjoy the connection – as long as it does the job don’t fret about the difference of a few seconds per download.

  68. IMACOMPUTERBUDDIE December 10, 2007 at 4:18 pm #

    IM TOALLY FED UP WIHT PEOPLE DOWNLOADING MOVIES AS EVERY TIME THEY DO MY SPEED DROPS TO A CRAWL. IM PAYING FOR 8mg SOMETIMES I BARELY GET 512kb. IM COMVICED THE WHOLE THING IS GOING TO EMPLOD UNDER THE STRAIN. WHICH OF COURSE IS DOWN TO BT NOT DOING THE UPGRADE. WHEN BROADBAND WENT IN WHERE I LIVE BT ONLY MADE PROVISOINS FOR 300 USERS.AS FAR AS I KNOW THEIR ARE CURRENTLY AROUND 700 USERS. SO NO WONDER IT GOES TO A CRAWL, HAVE CONTACTED VIRGIN ABOUT THE SLOW SPEED AND GOT NO RESOPONCE FROM THEM.

  69. IMACOMPUTERBUDDIE December 10, 2007 at 4:18 pm #

    IM TOALLY FED UP WIHT PEOPLE DOWNLOADING MOVIES AS EVERY TIME THEY DO MY SPEED DROPS TO A CRAWL. IM PAYING FOR 8mg SOMETIMES I BARELY GET 512kb. IM COMVICED THE WHOLE THING IS GOING TO EMPLOD UNDER THE STRAIN. WHICH OF COURSE IS DOWN TO BT NOT DOING THE UPGRADE. WHEN BROADBAND WENT IN WHERE I LIVE BT ONLY MADE PROVISOINS FOR 300 USERS.AS FAR AS I KNOW THEIR ARE CURRENTLY AROUND 700 USERS. SO NO WONDER IT GOES TO A CRAWL, HAVE CONTACTED VIRGIN ABOUT THE SLOW SPEED AND GOT NO RESOPONCE FROM THEM.

  70. AT4Nube December 10, 2007 at 9:00 pm #

    Giving me 5Mb/sec while they promised me 10Mb.

    Allthough when i download from rapidshare (example) my download is going at a much higher rate than this.

  71. AT4Nube December 10, 2007 at 9:00 pm #

    Giving me 5Mb/sec while they promised me 10Mb.

    Allthough when i download from rapidshare (example) my download is going at a much higher rate than this.

  72. chris December 13, 2007 at 10:35 pm #

    Im paying for 8mb broadband of tiscali, and i checked my speed on a few sites and its never over 1.5, i cant even stream constant video, its wank!

  73. chris December 13, 2007 at 10:35 pm #

    Im paying for 8mb broadband of tiscali, and i checked my speed on a few sites and its never over 1.5, i cant even stream constant video, its wank!

  74. John December 17, 2007 at 5:40 pm #

    With Virgin Media, on a 20MB connection (!!!), terrible speeds almost all the time….

    This test done today (17/12/2007) at 17.30PM:

    Download 352Kbps
    Upload 50Kbps

    This is very common. Considering we have an Xbox 360 Live connection, speeds like this means online gaming is impossible.

  75. John December 17, 2007 at 5:40 pm #

    With Virgin Media, on a 20MB connection (!!!), terrible speeds almost all the time….

    This test done today (17/12/2007) at 17.30PM:

    Download 352Kbps
    Upload 50Kbps

    This is very common. Considering we have an Xbox 360 Live connection, speeds like this means online gaming is impossible.

  76. denys December 18, 2007 at 11:22 am #

    RE VIRGIN BROADBAND 12 MONTHS AGO IT WAS VERY GOOD BUT NOW THE SPEED HAS DROPED AS LOW AS 104 KBPS THE BEST READING IVE HAD WAS 2104KBPS AV. AROUND 1100KBPS NOT GOOD WHEN I SHOULD BE GETTING 6 TO 6.5MB WHICH I PAY FOR, MY ADVICE DONT BOTHER WITH VIRGIN MEDIA THEY ALWAYS INSIST WE DONT HAVE A PROBLEM IT,S ALWAYS SOMEBODY ELSE’S FAULT,

  77. denys December 18, 2007 at 11:22 am #

    RE VIRGIN BROADBAND 12 MONTHS AGO IT WAS VERY GOOD BUT NOW THE SPEED HAS DROPED AS LOW AS 104 KBPS THE BEST READING IVE HAD WAS 2104KBPS AV. AROUND 1100KBPS NOT GOOD WHEN I SHOULD BE GETTING 6 TO 6.5MB WHICH I PAY FOR, MY ADVICE DONT BOTHER WITH VIRGIN MEDIA THEY ALWAYS INSIST WE DONT HAVE A PROBLEM IT,S ALWAYS SOMEBODY ELSE’S FAULT,

  78. Jimmyjones December 18, 2007 at 6:45 pm #

    1736kbps downstream
    684kbps

    I’m on 20meg package, so it’s not too close to my limit, they don’t have the capacity!!

  79. Jimmyjones December 18, 2007 at 6:45 pm #

    1736kbps downstream
    684kbps

    I’m on 20meg package, so it’s not too close to my limit, they don’t have the capacity!!

  80. Terry December 19, 2007 at 10:38 am #

    Tiscali £14.99 includes free line rental, weekend calls (01 & 02 numbers), free calls to selected countries and 2Mb Broadband.

    Speed Test reveals intermittent speeds from nearly 2 Mb – 520 Kb for downloads, uploads always seem to be around 208 – 512 Kb.

    Have been with Tiscali (in their various guises) for some years now, have had drop outs from time to time, possible cable or exchange faults, going through a good patch at the moment, if you have a laid back attitude then would recommend them, if you must have a connection which is perfect all the time – please let us all know where we subscribe!! Regards Terry

  81. Terry December 19, 2007 at 10:38 am #

    Tiscali £14.99 includes free line rental, weekend calls (01 & 02 numbers), free calls to selected countries and 2Mb Broadband.

    Speed Test reveals intermittent speeds from nearly 2 Mb – 520 Kb for downloads, uploads always seem to be around 208 – 512 Kb.

    Have been with Tiscali (in their various guises) for some years now, have had drop outs from time to time, possible cable or exchange faults, going through a good patch at the moment, if you have a laid back attitude then would recommend them, if you must have a connection which is perfect all the time – please let us all know where we subscribe!! Regards Terry

  82. andy December 19, 2007 at 6:39 pm #

    orange! dont do it, the phones are great but the bb sucks,i should be getting 8mb/s and i am getting 520k !!!! my exchange limits me to
    4mb/s but i never download more than 200ish mb/s, i game a fair bit so do i need to get virgin cable? or will bt or sky LLU-based stuff be a better bet? why are we not getting at least asdl2? only two places in uk cant get it yetand south bucks/berks border is it!!! i pay the same to bt as everyone else and they wont do anything!!! praps i shld refuse to pay my bill…..

  83. andy December 19, 2007 at 6:39 pm #

    orange! dont do it, the phones are great but the bb sucks,i should be getting 8mb/s and i am getting 520k !!!! my exchange limits me to
    4mb/s but i never download more than 200ish mb/s, i game a fair bit so do i need to get virgin cable? or will bt or sky LLU-based stuff be a better bet? why are we not getting at least asdl2? only two places in uk cant get it yetand south bucks/berks border is it!!! i pay the same to bt as everyone else and they wont do anything!!! praps i shld refuse to pay my bill…..

  84. Shaun V December 20, 2007 at 10:26 pm #

    I have BT internet 8Mb which tests at 6.3Mb download & 350Kb upload. Is this ok? In the light of recent publicity I’m not sure whether I should complain or not.

  85. Shaun V December 20, 2007 at 10:26 pm #

    I have BT internet 8Mb which tests at 6.3Mb download & 350Kb upload. Is this ok? In the light of recent publicity I’m not sure whether I should complain or not.

  86. Lallafa December 21, 2007 at 12:41 am #

    I use BT Broadband, a 2mb connection. I’ve tried 4 different UK-based DSL test sites and they all show roughly 1.8-1.9mb. So I’m actually relieved to see I’m getting 80-90% of what I’m paying for…which is not bad seeing as how broadband seems to vary so greatly depending on the quality of the line, etc! 🙂

  87. Lallafa December 21, 2007 at 12:41 am #

    I use BT Broadband, a 2mb connection. I’ve tried 4 different UK-based DSL test sites and they all show roughly 1.8-1.9mb. So I’m actually relieved to see I’m getting 80-90% of what I’m paying for…which is not bad seeing as how broadband seems to vary so greatly depending on the quality of the line, etc! 🙂

  88. Sid December 21, 2007 at 1:46 am #

    I get broadband, phone, line rental & T.V. from Tiscali. My speed is 6 Mbps with T.V. off and 4 Mbps with it on, I’m paying for “up to 8 Mbps”. When the engineer installed the set top box he said I was getting 8.1 but the T.V. would take about 3 of that.
    My one complaint about Tiscali is their Customer Services. You have to ring an 0871 number, go through several long menus and are then left on hold for ages. When you do get through they can only answer one query and can’t transfer you to another section, so you have to go through it all again! I found a landline number on “say no to 0870” which is for Customer Retentions, that gets answered immediately and the staff are much more helpful (just say you are fed up with the service and are thinking of switching).

  89. Sid December 21, 2007 at 1:46 am #

    I get broadband, phone, line rental & T.V. from Tiscali. My speed is 6 Mbps with T.V. off and 4 Mbps with it on, I’m paying for “up to 8 Mbps”. When the engineer installed the set top box he said I was getting 8.1 but the T.V. would take about 3 of that.
    My one complaint about Tiscali is their Customer Services. You have to ring an 0871 number, go through several long menus and are then left on hold for ages. When you do get through they can only answer one query and can’t transfer you to another section, so you have to go through it all again! I found a landline number on “say no to 0870” which is for Customer Retentions, that gets answered immediately and the staff are much more helpful (just say you are fed up with the service and are thinking of switching).

  90. Guy December 21, 2007 at 6:27 am #

    Saw the press reports about broadband speed and thought I would find out what ours was – tested it and it was around 400Kbps, some sixteenth of what we subscribe to with Supanet. Rang up their customer service and pointed this out nicely, acheived about a 50% reduction in our subscription – tested the speed again the next morning and we are now getting a speed of around 6.6Mbps – very pleased!

  91. Guy December 21, 2007 at 6:27 am #

    Saw the press reports about broadband speed and thought I would find out what ours was – tested it and it was around 400Kbps, some sixteenth of what we subscribe to with Supanet. Rang up their customer service and pointed this out nicely, acheived about a 50% reduction in our subscription – tested the speed again the next morning and we are now getting a speed of around 6.6Mbps – very pleased!

  92. wayne December 25, 2007 at 12:41 pm #

    hi we just done the test and iam suprised that its CRAP, we are on wireless 8meg with orange and are download speed is 128kbs and the upload is less at 115kbs. the furture bright with orange…..

  93. wayne December 25, 2007 at 12:41 pm #

    hi we just done the test and iam suprised that its CRAP, we are on wireless 8meg with orange and are download speed is 128kbs and the upload is less at 115kbs. the furture bright with orange…..

  94. Terry December 28, 2007 at 9:55 pm #

    I pay for Tiscali 2Mb broadband on 26-12-2007 at 2155hrs gives me only the following.

    Download 160Kbps
    Upload 207Kbps

    Surely that’s fraud?

    Regards Terry

  95. Terry December 28, 2007 at 9:55 pm #

    I pay for Tiscali 2Mb broadband on 26-12-2007 at 2155hrs gives me only the following.

    Download 160Kbps
    Upload 207Kbps

    Surely that’s fraud?

    Regards Terry

  96. malcolm December 29, 2007 at 7:20 pm #

    27/12/07 down 912 up 209 via talktalk.net I’m getting less than half of what I pay for??? do the same thing with petrol or any other goods/service and we all would burn the places down, Trading Standards useless or not interested too busy looking after the big companies logos on clothes
    Interestingly complain and you are told only BTs broadband speed checker is their standard and others are rubbish, only trouble is by signing with talktalk you no longer have a bt line and they refuse to check, Catch 22 or what!!!!
    Malcolm

  97. malcolm December 29, 2007 at 7:20 pm #

    27/12/07 down 912 up 209 via talktalk.net I’m getting less than half of what I pay for??? do the same thing with petrol or any other goods/service and we all would burn the places down, Trading Standards useless or not interested too busy looking after the big companies logos on clothes
    Interestingly complain and you are told only BTs broadband speed checker is their standard and others are rubbish, only trouble is by signing with talktalk you no longer have a bt line and they refuse to check, Catch 22 or what!!!!
    Malcolm

  98. David December 30, 2007 at 11:34 pm #

    im supposed to have 4mb with virginmedia but recently i can barely get upto 1mb im paying £25 a month just for my broadband its a discrace

  99. David December 30, 2007 at 11:34 pm #

    im supposed to have 4mb with virginmedia but recently i can barely get upto 1mb im paying £25 a month just for my broadband its a discrace

  100. Micah December 31, 2007 at 5:08 am #

    This is very sad, either my computer is extremely slow or my DSL is 1/3 of what I’m paying for. 🙁

  101. Micah December 31, 2007 at 5:08 am #

    This is very sad, either my computer is extremely slow or my DSL is 1/3 of what I’m paying for. 🙁

  102. neil December 31, 2007 at 4:00 pm #

    BT Broadband 8 meg what a joke, mine is so slow I cannot even download the speed tester. Well it eventually worked want a laugh at my speed, download 32kbs, upload 27kbs. That is slower than my old dialup from 10 years ago

  103. neil December 31, 2007 at 4:00 pm #

    BT Broadband 8 meg what a joke, mine is so slow I cannot even download the speed tester. Well it eventually worked want a laugh at my speed, download 32kbs, upload 27kbs. That is slower than my old dialup from 10 years ago

  104. Curlykale December 31, 2007 at 6:35 pm #

    My Virginmedia 2mb has slowed to a crawl, I had to phone their technical staff, 25p per minute, only to be told that I had been restricted for heavy use!!!!! I don’t download films and don’t play online games. I’ve been away for a week at Xmas and can’t believe that I’m getting around 96kps upload and 72kps download. Go to their site and it states ‘unlimited’ downloads on this service.
    The guy with atrocious pronunciation kept arguing ” Dat you rrr a heaby downloaderrrr.” I am not and I have to pay for the call to be told that I’m restricted!?!?
    Rubbish, lying, *!ck?*s! Shame because up until this happened, I was quite happy and had a v+ box installed (brilliant!) but now they go and ruin it. I’m leaving them but where to go?

  105. Curlykale December 31, 2007 at 6:35 pm #

    My Virginmedia 2mb has slowed to a crawl, I had to phone their technical staff, 25p per minute, only to be told that I had been restricted for heavy use!!!!! I don’t download films and don’t play online games. I’ve been away for a week at Xmas and can’t believe that I’m getting around 96kps upload and 72kps download. Go to their site and it states ‘unlimited’ downloads on this service.
    The guy with atrocious pronunciation kept arguing ” Dat you rrr a heaby downloaderrrr.” I am not and I have to pay for the call to be told that I’m restricted!?!?
    Rubbish, lying, *!ck?*s! Shame because up until this happened, I was quite happy and had a v+ box installed (brilliant!) but now they go and ruin it. I’m leaving them but where to go?

  106. Sid January 1, 2008 at 2:37 am #

    Hi Curlykale, Saw your comments about your ISP. I agree about the ridiculous charges for calling customer services / technical support. I get free calls to 01 & 02 numbers and many international numbers, yet I have to pay premium rates to call the company that provides the service, plus they keep you on hold for about 20 minutes! My tip is check the “Say no to 090” website for a landline number for Customer Retentions and tell them you are not satisfied and wish to leave. The call will be answered in seconds and they will fall over themselves to keep your custom. If that doesn’t work then you might like to check out Tiscali. I am getting about 6.5 Mbs on their “up to 8 Mbs” package which includes phone line, calls, TV & broadband (the TV takes about 2 Mbs of that if it’s on while your on line). Hope this is useful to you.

  107. Sid January 1, 2008 at 2:37 am #

    Hi Curlykale, Saw your comments about your ISP. I agree about the ridiculous charges for calling customer services / technical support. I get free calls to 01 & 02 numbers and many international numbers, yet I have to pay premium rates to call the company that provides the service, plus they keep you on hold for about 20 minutes! My tip is check the “Say no to 090” website for a landline number for Customer Retentions and tell them you are not satisfied and wish to leave. The call will be answered in seconds and they will fall over themselves to keep your custom. If that doesn’t work then you might like to check out Tiscali. I am getting about 6.5 Mbs on their “up to 8 Mbs” package which includes phone line, calls, TV & broadband (the TV takes about 2 Mbs of that if it’s on while your on line). Hope this is useful to you.

  108. john January 1, 2008 at 3:17 am #

    My speed was very good. My high speed internet provider is fast and reliable, check them out: http://t1stopshop.com

  109. john January 1, 2008 at 3:17 am #

    My speed was very good. My high speed internet provider is fast and reliable, check them out: http://t1stopshop.com

  110. Nick January 1, 2008 at 7:10 pm #

    I’m with the ALMIGHTY SHIT Virgin Media…Who have done nothing but rip us off since we signed with them…I pay for 2MB Broadband and this is my speed test on 01/01/08

    Download: 952 Kbps
    Upload: 121 Kbps

    Utter crap…Yeah I am sure this is fraud or false advertising…I’m going to give trading standards a call see what they think.

  111. Nick January 1, 2008 at 7:10 pm #

    I’m with the ALMIGHTY SHIT Virgin Media…Who have done nothing but rip us off since we signed with them…I pay for 2MB Broadband and this is my speed test on 01/01/08

    Download: 952 Kbps
    Upload: 121 Kbps

    Utter crap…Yeah I am sure this is fraud or false advertising…I’m going to give trading standards a call see what they think.

  112. Curlykale January 2, 2008 at 12:32 am #

    Good, think I’ll contact trading standards too, good luck.

  113. Curlykale January 2, 2008 at 12:32 am #

    Good, think I’ll contact trading standards too, good luck.

  114. Sid January 2, 2008 at 3:16 am #

    Just a slight correction to my earlier comment. I said check “say no to 090”, I meant “say no to 0870” http://www.saynoto0870.com

  115. Sid January 2, 2008 at 3:16 am #

    Just a slight correction to my earlier comment. I said check “say no to 090”, I meant “say no to 0870” http://www.saynoto0870.com

  116. Gavin January 2, 2008 at 6:27 am #

    hmm strange i am with virgin media and pay £37 pound a month for 20mb but this speed test says i am getting
    download = 4576kbps
    upload = 696kbps

  117. Gavin January 2, 2008 at 6:27 am #

    hmm strange i am with virgin media and pay £37 pound a month for 20mb but this speed test says i am getting
    download = 4576kbps
    upload = 696kbps

  118. Richard January 2, 2008 at 6:00 pm #

    Thanks, I’m not doing too bad on Madasafish, plus or minus the 6 mark), but it’s funny how it always gets a little better just after I use their speed test – are they watching? 😉 cynical old me!

  119. Richard January 2, 2008 at 6:00 pm #

    Thanks, I’m not doing too bad on Madasafish, plus or minus the 6 mark), but it’s funny how it always gets a little better just after I use their speed test – are they watching? 😉 cynical old me!

  120. Hugh January 2, 2008 at 7:07 pm #

    I live in an area where all providers tell me that our distance from the exchange means a maximum potential speed of 2Mb/s with our contracted speed @ 1Mb/s. We pay TALK TALK £10 per month for the privilege of this lightning fast connection.

    According to Speedtouch which monitors out TALK TALK connection status we should be on 1Mb/s constantly. The actual speed on this test site came in @ 856kb/s and 205 kb/s for download and upload respectively.

    Customer service from TALK TALK is very poor and the connection frequently “breaks” in the course of the day prompting a manual reconnect.

  121. Hugh January 2, 2008 at 7:07 pm #

    I live in an area where all providers tell me that our distance from the exchange means a maximum potential speed of 2Mb/s with our contracted speed @ 1Mb/s. We pay TALK TALK £10 per month for the privilege of this lightning fast connection.

    According to Speedtouch which monitors out TALK TALK connection status we should be on 1Mb/s constantly. The actual speed on this test site came in @ 856kb/s and 205 kb/s for download and upload respectively.

    Customer service from TALK TALK is very poor and the connection frequently “breaks” in the course of the day prompting a manual reconnect.

  122. Hugh January 2, 2008 at 7:07 pm #

    I live in an area where all providers tell me that our distance from the exchange means a maximum potential speed of 2Mb/s with our contracted speed @ 1Mb/s. We pay TALK TALK £10 per month for the privilege of this lightning fast connection.

    According to Speedtouch which monitors out TALK TALK connection status we should be on 1Mb/s constantly. The actual speed on this test site came in @ 856kb/s and 205 kb/s for download and upload respectively.

    Customer service from TALK TALK is very poor and the connection frequently “breaks” in the course of the day prompting a manual reconnect.

  123. Bert Henderson January 5, 2008 at 5:50 pm #

    I tried the test for the first time today. Not sure what to expect. I am with Virgin Media on an up to 20Mb speed.I ran the test 6 times…The lowest was 5.8 and the highest

  124. Bert Henderson January 5, 2008 at 5:50 pm #

    I tried the test for the first time today. Not sure what to expect. I am with Virgin Media on an up to 20Mb speed.I ran the test 6 times…The lowest was 5.8 and the highest

  125. jc January 7, 2008 at 4:32 pm #

    I am on Virgin’s basic 1Mb bb service, and get 976 kb/215 kb, so I suppose that’s about as good as you’d get (though speedtest.com gives me slightly better – 995 kb at best).
    I’m not tempted to pay for (slightly) higher speeds !

  126. jc January 7, 2008 at 4:32 pm #

    I am on Virgin’s basic 1Mb bb service, and get 976 kb/215 kb, so I suppose that’s about as good as you’d get (though speedtest.com gives me slightly better – 995 kb at best).
    I’m not tempted to pay for (slightly) higher speeds !

  127. jc January 7, 2008 at 4:32 pm #

    I am on Virgin’s basic 1Mb bb service, and get 976 kb/215 kb, so I suppose that’s about as good as you’d get (though speedtest.com gives me slightly better – 995 kb at best).
    I’m not tempted to pay for (slightly) higher speeds !

  128. jc January 7, 2008 at 4:32 pm #

    I am on Virgin’s basic 1Mb bb service, and get 976 kb/215 kb, so I suppose that’s about as good as you’d get (though speedtest.com gives me slightly better – 995 kb at best).
    I’m not tempted to pay for (slightly) higher speeds !

  129. Hunty January 7, 2008 at 5:33 pm #

    I’ve been on AOL for 18 months and up until last Oct the broadband speed and connection was good, but ever since my download speed is slow and i’m lucky to stay connected for more than 30 mins at a time…wot is up with all the isp?? Broadband service for the majority seems so poor for the money we pay and speeds we are promised!!!!!!

  130. Hunty January 7, 2008 at 5:33 pm #

    I’ve been on AOL for 18 months and up until last Oct the broadband speed and connection was good, but ever since my download speed is slow and i’m lucky to stay connected for more than 30 mins at a time…wot is up with all the isp?? Broadband service for the majority seems so poor for the money we pay and speeds we are promised!!!!!!

  131. Hunty January 7, 2008 at 5:33 pm #

    I’ve been on AOL for 18 months and up until last Oct the broadband speed and connection was good, but ever since my download speed is slow and i’m lucky to stay connected for more than 30 mins at a time…wot is up with all the isp?? Broadband service for the majority seems so poor for the money we pay and speeds we are promised!!!!!!

  132. Hunty January 7, 2008 at 5:33 pm #

    I’ve been on AOL for 18 months and up until last Oct the broadband speed and connection was good, but ever since my download speed is slow and i’m lucky to stay connected for more than 30 mins at a time…wot is up with all the isp?? Broadband service for the majority seems so poor for the money we pay and speeds we are promised!!!!!!

  133. imacomputerbuddie January 8, 2008 at 7:10 pm #

    the hogger in Millport is still hogging the bandwidth.

  134. imacomputerbuddie January 8, 2008 at 7:10 pm #

    the hogger in Millport is still hogging the bandwidth.

  135. imacomputerbuddie January 8, 2008 at 7:10 pm #

    the hogger in Millport is still hogging the bandwidth.

  136. imacomputerbuddie January 8, 2008 at 7:10 pm #

    the hogger in Millport is still hogging the bandwidth.

  137. doozy January 8, 2008 at 9:08 pm #

    im with virgin had non stop hastle since they took it over, over charging im never off the phone and it now turns out im not even pulling half of my 4mg. They do nothing but make misstakes disconnect me for no reason and theyve actually been shafting us all along, i hate them i guess id rather folk out for a bt landline and have it sorted!
    Thanks for the speed test i will tell my friends and cut out that virgin mess, when you ring them up you get someone who can speak english about as good as a one legged man in an ass kicking competition, if your lucky enough to get through, pain staking agony on the phone and they the ones ripping me off! thanks for the site i know what im doing now….. in writing !!

  138. doozy January 8, 2008 at 9:08 pm #

    im with virgin had non stop hastle since they took it over, over charging im never off the phone and it now turns out im not even pulling half of my 4mg. They do nothing but make misstakes disconnect me for no reason and theyve actually been shafting us all along, i hate them i guess id rather folk out for a bt landline and have it sorted!
    Thanks for the speed test i will tell my friends and cut out that virgin mess, when you ring them up you get someone who can speak english about as good as a one legged man in an ass kicking competition, if your lucky enough to get through, pain staking agony on the phone and they the ones ripping me off! thanks for the site i know what im doing now….. in writing !!

  139. doozy January 8, 2008 at 9:08 pm #

    im with virgin had non stop hastle since they took it over, over charging im never off the phone and it now turns out im not even pulling half of my 4mg. They do nothing but make misstakes disconnect me for no reason and theyve actually been shafting us all along, i hate them i guess id rather folk out for a bt landline and have it sorted!
    Thanks for the speed test i will tell my friends and cut out that virgin mess, when you ring them up you get someone who can speak english about as good as a one legged man in an ass kicking competition, if your lucky enough to get through, pain staking agony on the phone and they the ones ripping me off! thanks for the site i know what im doing now….. in writing !!

  140. doozy January 8, 2008 at 9:08 pm #

    im with virgin had non stop hastle since they took it over, over charging im never off the phone and it now turns out im not even pulling half of my 4mg. They do nothing but make misstakes disconnect me for no reason and theyve actually been shafting us all along, i hate them i guess id rather folk out for a bt landline and have it sorted!
    Thanks for the speed test i will tell my friends and cut out that virgin mess, when you ring them up you get someone who can speak english about as good as a one legged man in an ass kicking competition, if your lucky enough to get through, pain staking agony on the phone and they the ones ripping me off! thanks for the site i know what im doing now….. in writing !!

  141. doozy January 8, 2008 at 9:13 pm #

    virgin media – useful as tits on a bull !

  142. doozy January 8, 2008 at 9:13 pm #

    virgin media – useful as tits on a bull !

  143. doozy January 8, 2008 at 9:13 pm #

    virgin media – useful as tits on a bull !

  144. doozy January 8, 2008 at 9:13 pm #

    virgin media – useful as tits on a bull !

  145. Nathan January 10, 2008 at 12:46 pm #

    South African broadband sucks the gov states anything over 200kbps is broadband Lol can can bill Gates please hulp my government to understand what broadband really is about

  146. Nathan January 10, 2008 at 12:46 pm #

    South African broadband sucks the gov states anything over 200kbps is broadband Lol can can bill Gates please hulp my government to understand what broadband really is about

  147. Nathan January 10, 2008 at 12:46 pm #

    South African broadband sucks the gov states anything over 200kbps is broadband Lol can can bill Gates please hulp my government to understand what broadband really is about

  148. Nathan January 10, 2008 at 12:46 pm #

    South African broadband sucks the gov states anything over 200kbps is broadband Lol can can bill Gates please hulp my government to understand what broadband really is about

  149. Brian January 12, 2008 at 4:56 pm #

    12.01.08
    Changed t0 Virgin in December (upto 8Mb). Since then my download/Upload speeds sit around 272 – 688 / 124 – 320 kbps. Talk about misrepresentation!

  150. Brian January 12, 2008 at 4:56 pm #

    12.01.08
    Changed t0 Virgin in December (upto 8Mb). Since then my download/Upload speeds sit around 272 – 688 / 124 – 320 kbps. Talk about misrepresentation!

  151. Brian January 12, 2008 at 4:56 pm #

    12.01.08
    Changed t0 Virgin in December (upto 8Mb). Since then my download/Upload speeds sit around 272 – 688 / 124 – 320 kbps. Talk about misrepresentation!

  152. Brian January 12, 2008 at 4:56 pm #

    12.01.08
    Changed t0 Virgin in December (upto 8Mb). Since then my download/Upload speeds sit around 272 – 688 / 124 – 320 kbps. Talk about misrepresentation!

  153. John January 13, 2008 at 9:54 pm #

    Got a residential line with bundle from Cox *adnote do not ever install their software, you don’t need it and they monitor download content, if you let them* Anyways, download speeds over 3mbps happy enough, upload speeds sux @ 447kbps, it is what I pay for, so no complaints.

  154. John January 13, 2008 at 9:54 pm #

    Got a residential line with bundle from Cox *adnote do not ever install their software, you don’t need it and they monitor download content, if you let them* Anyways, download speeds over 3mbps happy enough, upload speeds sux @ 447kbps, it is what I pay for, so no complaints.

  155. Angryme January 15, 2008 at 4:51 pm #

    i’m with Tiscali….meant to have 4 MB download…..i got 448 KBs……..disgraceful!

  156. Angryme January 15, 2008 at 4:51 pm #

    i’m with Tiscali….meant to have 4 MB download…..i got 448 KBs……..disgraceful!

  157. Angryme January 15, 2008 at 4:51 pm #

    i’m with Tiscali….meant to have 4 MB download…..i got 448 KBs……..disgraceful!

  158. Angryme January 15, 2008 at 4:51 pm #

    i’m with Tiscali….meant to have 4 MB download…..i got 448 KBs……..disgraceful!

  159. Virginia January 15, 2008 at 5:07 pm #

    Hi, I have telefonicas premium service at 150euros a month plus vat…..for 8 mb….well i did a test on their own site and there is only 3 mg available in this area and i have had the service for 5 years….this means they owe me 5500euros cos the normal 3 mg service is 39euros a month…when you try to complain you just get nowhere!!!! SCandalous..I am in spain, tenerife.

  160. Virginia January 15, 2008 at 5:07 pm #

    Hi, I have telefonicas premium service at 150euros a month plus vat…..for 8 mb….well i did a test on their own site and there is only 3 mg available in this area and i have had the service for 5 years….this means they owe me 5500euros cos the normal 3 mg service is 39euros a month…when you try to complain you just get nowhere!!!! SCandalous..I am in spain, tenerife.

  161. Virginia January 15, 2008 at 5:07 pm #

    Hi, I have telefonicas premium service at 150euros a month plus vat…..for 8 mb….well i did a test on their own site and there is only 3 mg available in this area and i have had the service for 5 years….this means they owe me 5500euros cos the normal 3 mg service is 39euros a month…when you try to complain you just get nowhere!!!! SCandalous..I am in spain, tenerife.

  162. Virginia January 15, 2008 at 5:07 pm #

    Hi, I have telefonicas premium service at 150euros a month plus vat…..for 8 mb….well i did a test on their own site and there is only 3 mg available in this area and i have had the service for 5 years….this means they owe me 5500euros cos the normal 3 mg service is 39euros a month…when you try to complain you just get nowhere!!!! SCandalous..I am in spain, tenerife.

  163. greg January 19, 2008 at 12:30 pm #

    Fist time ever with broadband in house. Only had it 2 days, so not really up to scratch on it.
    Got a BE Broadband package Pretty cheap – Unlimited downloads – and through just the BT Line. Wee icon at bottom left of screen says I get 54Mbps This seems absolutely massive when other folk are mentioning just 0.5 – 1.5 Mb. Am I getting mixed up with my Bits & Bytes?

  164. greg January 19, 2008 at 12:30 pm #

    Fist time ever with broadband in house. Only had it 2 days, so not really up to scratch on it.
    Got a BE Broadband package Pretty cheap – Unlimited downloads – and through just the BT Line. Wee icon at bottom left of screen says I get 54Mbps This seems absolutely massive when other folk are mentioning just 0.5 – 1.5 Mb. Am I getting mixed up with my Bits & Bytes?

  165. Everton January 19, 2008 at 5:11 pm #

    @greg

    The 54Mbps you are seeing is the speed of the wireless network the homehum has created for you i.e. how fast it can transfer data to your PC. the speed of your internet connection is totally different and you need to do a speed test to do this (although I seem to remember the hub displaying a speed in it’s admin screens)

  166. Everton January 19, 2008 at 5:11 pm #

    @greg

    The 54Mbps you are seeing is the speed of the wireless network the homehum has created for you i.e. how fast it can transfer data to your PC. the speed of your internet connection is totally different and you need to do a speed test to do this (although I seem to remember the hub displaying a speed in it’s admin screens)

  167. Profile photo of Everton
    Everton January 19, 2008 at 5:11 pm #

    @greg

    The 54Mbps you are seeing is the speed of the wireless network the homehum has created for you i.e. how fast it can transfer data to your PC. the speed of your internet connection is totally different and you need to do a speed test to do this (although I seem to remember the hub displaying a speed in it’s admin screens)

  168. The wizardofswad January 22, 2008 at 11:03 pm #

    It looks like everone is being taken for a big fat bandwith ride we all need to combine too sort this problem out plz can someone who is clever than me point us all to a forum/website/rally etc etc and let us all put our foot down and say its time we were treated right

  169. The wizardofswad January 22, 2008 at 11:03 pm #

    It looks like everone is being taken for a big fat bandwith ride we all need to combine too sort this problem out plz can someone who is clever than me point us all to a forum/website/rally etc etc and let us all put our foot down and say its time we were treated right

  170. The wizardofswad January 22, 2008 at 11:03 pm #

    It looks like everone is being taken for a big fat bandwith ride we all need to combine too sort this problem out plz can someone who is clever than me point us all to a forum/website/rally etc etc and let us all put our foot down and say its time we were treated right

  171. Drake January 24, 2008 at 11:24 am #

    My AOL is ridiculous.
    I’ve been paying for 8Mbps and only receive about 1890 kbps download, and 300kbps upload.

  172. Drake January 24, 2008 at 11:24 am #

    My AOL is ridiculous.
    I’ve been paying for 8Mbps and only receive about 1890 kbps download, and 300kbps upload.

  173. Joe Ward January 29, 2008 at 9:26 pm #

    I have been with NTL for over 12mths but over the last few weeks my broadband speed is down to 1meg and less when they advertise up to 2meg.
    It is hopeless trying to complain, the telephone number on there web site has been changed.
    When you finally get through to there techincal people it is costing 10p connection plus 25p per minute and then to top it all you are now talking to an Indian lady who takes one through a proceedure were by you are on the internet checking your download speed.
    The lady just could not understand that in the daylight hours my download speed maybe 1.8meg but evenings it my drop to 0.8meg which is hopeless.
    Her final remark was that when it happens again I ring there technical.
    Not a cat in hells chance.
    Joe.

  174. Joe Ward January 29, 2008 at 9:26 pm #

    I have been with NTL for over 12mths but over the last few weeks my broadband speed is down to 1meg and less when they advertise up to 2meg.
    It is hopeless trying to complain, the telephone number on there web site has been changed.
    When you finally get through to there techincal people it is costing 10p connection plus 25p per minute and then to top it all you are now talking to an Indian lady who takes one through a proceedure were by you are on the internet checking your download speed.
    The lady just could not understand that in the daylight hours my download speed maybe 1.8meg but evenings it my drop to 0.8meg which is hopeless.
    Her final remark was that when it happens again I ring there technical.
    Not a cat in hells chance.
    Joe.

  175. Joe Ward January 29, 2008 at 9:26 pm #

    I have been with NTL for over 12mths but over the last few weeks my broadband speed is down to 1meg and less when they advertise up to 2meg.
    It is hopeless trying to complain, the telephone number on there web site has been changed.
    When you finally get through to there techincal people it is costing 10p connection plus 25p per minute and then to top it all you are now talking to an Indian lady who takes one through a proceedure were by you are on the internet checking your download speed.
    The lady just could not understand that in the daylight hours my download speed maybe 1.8meg but evenings it my drop to 0.8meg which is hopeless.
    Her final remark was that when it happens again I ring there technical.
    Not a cat in hells chance.
    Joe.

  176. Virgin Media Customer February 4, 2008 at 2:45 pm #

    I like to use http://www.speedtest.net, very easy to use and flexible selection of countries to test your speed against.

  177. Virgin Media Customer February 4, 2008 at 2:45 pm #

    I like to use http://www.speedtest.net, very easy to use and flexible selection of countries to test your speed against.

  178. Virgin Media Customer February 4, 2008 at 2:45 pm #

    I like to use http://www.speedtest.net, very easy to use and flexible selection of countries to test your speed against.

  179. omalley February 4, 2008 at 9:08 pm #

    14384 download 13 mg in peak time

    virgin media

    but then i do work for them and know how good it is 🙂

    if anyone wants 20mg bbi then i’ll be happy to sell it to ya

  180. omalley February 4, 2008 at 9:08 pm #

    14384 download 13 mg in peak time

    virgin media

    but then i do work for them and know how good it is 🙂

    if anyone wants 20mg bbi then i’ll be happy to sell it to ya

  181. omalley February 4, 2008 at 9:08 pm #

    14384 download 13 mg in peak time

    virgin media

    but then i do work for them and know how good it is 🙂

    if anyone wants 20mg bbi then i’ll be happy to sell it to ya

  182. sher February 4, 2008 at 10:58 pm #

    with bt for 4 months now, have the home-hub 8mb unlimited…highest i ever got was 6, when its good its good, when its bad its real bad, am currently getting 2.344mb download, am pretty upset with it.

  183. sher February 4, 2008 at 10:58 pm #

    with bt for 4 months now, have the home-hub 8mb unlimited…highest i ever got was 6, when its good its good, when its bad its real bad, am currently getting 2.344mb download, am pretty upset with it.

  184. Jalaj February 5, 2008 at 9:04 am #

    Mine showed 82… too bad (it’s a gprs connection)

  185. Jalaj February 5, 2008 at 9:04 am #

    Mine showed 82… too bad (it’s a gprs connection)

  186. Jalaj February 5, 2008 at 9:04 am #

    Mine showed 82… too bad (it’s a gprs connection)

  187. C Foster February 5, 2008 at 4:37 pm #

    I am with virgin media (NTL) three weeks ago I tested my connection (20mb) and it came up as being very poor, so I got in touch with virgin and they sent an engineer around to take a look, this resulted in my modem being changed but then guess what my connection was even worse so I got back on the phone and they sent a tech guy around he changed my modem again and then told me that for some time and for the next three weeks the broadband connections have been running slow due to some software issue, so I check my connection and find it still running at less than 2mb, in the last few days the connection does seem to be improving but is still not what I am paying for which brings me to the main point, I have been paying top money for a connection that is and has been sub-standard and virgin have been happy to take my money without telling me officially that there is a problem with the network which means in my book that virgin media owes me. They have one week left to get things right.

  188. C Foster February 5, 2008 at 4:37 pm #

    I am with virgin media (NTL) three weeks ago I tested my connection (20mb) and it came up as being very poor, so I got in touch with virgin and they sent an engineer around to take a look, this resulted in my modem being changed but then guess what my connection was even worse so I got back on the phone and they sent a tech guy around he changed my modem again and then told me that for some time and for the next three weeks the broadband connections have been running slow due to some software issue, so I check my connection and find it still running at less than 2mb, in the last few days the connection does seem to be improving but is still not what I am paying for which brings me to the main point, I have been paying top money for a connection that is and has been sub-standard and virgin have been happy to take my money without telling me officially that there is a problem with the network which means in my book that virgin media owes me. They have one week left to get things right.

  189. Tim February 6, 2008 at 10:50 pm #

    I’m with Demon and I’m lucky to get 0.8MB out of my supposedly 8MB service. I’m getting less than 10% of what I pay for!!

  190. Tim February 6, 2008 at 10:50 pm #

    I’m with Demon and I’m lucky to get 0.8MB out of my supposedly 8MB service. I’m getting less than 10% of what I pay for!!

  191. Liam Protheroe February 9, 2008 at 1:40 am #

    Hi my names Liam!

    I am with AOL Wireless! It says 54 MPBS!

    Its awful slow and im lucky to get to get 2 days of fast internet!

    This is my results… Download 120 KBPS… Upload 336 KBPS
    What the hell is wrong! thats not even a Meg !!

    I would be very greatful if someone could tell me:)

    Liam

  192. Liam Protheroe February 9, 2008 at 1:40 am #

    Hi my names Liam!

    I am with AOL Wireless! It says 54 MPBS!

    Its awful slow and im lucky to get to get 2 days of fast internet!

    This is my results… Download 120 KBPS… Upload 336 KBPS
    What the hell is wrong! thats not even a Meg !!

    I would be very greatful if someone could tell me:)

    Liam

  193. Everton February 9, 2008 at 7:55 pm #

    @Liam

    The 54MBPS is the speed of your wireless connection, not your internet connection. The speeds you have quoted are low, but I would perform the test over a wired connection before drawing any conclusions.

  194. Profile photo of Everton
    Everton February 9, 2008 at 7:55 pm #

    @Liam

    The 54MBPS is the speed of your wireless connection, not your internet connection. The speeds you have quoted are low, but I would perform the test over a wired connection before drawing any conclusions.

  195. Brian B February 15, 2008 at 4:30 pm #

    Virgin media, cable 2 Mb connection read 2.056 Mb so can’t be faulted: excellent!

  196. Brian B February 15, 2008 at 4:30 pm #

    Virgin media, cable 2 Mb connection read 2.056 Mb so can’t be faulted: excellent!

  197. Virgin/NTL User February 15, 2008 at 4:52 pm #

    Yeah, right! Spot the Virgin Employee. When I was on the 2MB connection, I monitored it religiously and never got above 1880, which is perfectly acceptable. Because of the connection overhead that applies to all Internet connections, it is, virtually, impossible or unheard of to get the published speed. Therefore, the last post was obviously dreaming (not unheard of) or, most likely, is a someone who thinks we were all born yesterday.

  198. Virgin/NTL User February 15, 2008 at 4:52 pm #

    Yeah, right! Spot the Virgin Employee. When I was on the 2MB connection, I monitored it religiously and never got above 1880, which is perfectly acceptable. Because of the connection overhead that applies to all Internet connections, it is, virtually, impossible or unheard of to get the published speed. Therefore, the last post was obviously dreaming (not unheard of) or, most likely, is a someone who thinks we were all born yesterday.

  199. The Bhoy February 17, 2008 at 10:17 pm #

    Currently using Supanet upto 8mb. I know that my line can handle upto 4mb but cannot get beyond 512mbps all night from 6 in eve till 2200hrs – Supanet what a load of rubbish thankfully i only pay 7.99 will be changing shortly dont worry.

  200. The Bhoy February 17, 2008 at 10:17 pm #

    Currently using Supanet upto 8mb. I know that my line can handle upto 4mb but cannot get beyond 512mbps all night from 6 in eve till 2200hrs – Supanet what a load of rubbish thankfully i only pay 7.99 will be changing shortly dont worry.

  201. Kev L February 21, 2008 at 10:57 pm #

    I’m with AOL and should be getting up to 2Mbps, but the test shows I’m only achieving 456kbps.

  202. Kev L February 21, 2008 at 10:57 pm #

    I’m with AOL and should be getting up to 2Mbps, but the test shows I’m only achieving 456kbps.

  203. Phil Benwell February 25, 2008 at 10:38 pm #

    1.2MB/s

    Not sure what speed I was told i’d get but I’m with BT and its never had a hiccup in the 3 months I’ve had it in. Before that I was with Orange and had nothing but problem after problem.

  204. Phil Benwell February 25, 2008 at 10:38 pm #

    1.2MB/s

    Not sure what speed I was told i’d get but I’m with BT and its never had a hiccup in the 3 months I’ve had it in. Before that I was with Orange and had nothing but problem after problem.

  205. Software Outsourcing February 26, 2008 at 10:03 am #

    Thanks Everton. I checked mine and it is amazingly 5 MBPS.

    Jitendra

  206. Software Outsourcing February 26, 2008 at 10:03 am #

    Thanks Everton. I checked mine and it is amazingly 5 MBPS.

    Jitendra

  207. Steve Davis March 12, 2008 at 8:50 pm #

    I’ve checked my speed with and without firewall enabled and both come out roughly the same, eg crap.
    600Kbs-800Kbs on a broadband internet connection thats supposed to be 3600Kbs.
    If you complain to the ISP they just say it must be your computer, but my processor speed has been measured as 2.6 GHz.
    A lot of programs are running on my machine and pausing the firewall got the interest of security shield, and then theirs defender with a firewall and IE7 with a firewall and anti phishing and everything, so maybe these are part of the reason for slow downloads which make it difficult to watch a video.

  208. Steve Davis March 12, 2008 at 8:50 pm #

    I’ve checked my speed with and without firewall enabled and both come out roughly the same, eg crap.
    600Kbs-800Kbs on a broadband internet connection thats supposed to be 3600Kbs.
    If you complain to the ISP they just say it must be your computer, but my processor speed has been measured as 2.6 GHz.
    A lot of programs are running on my machine and pausing the firewall got the interest of security shield, and then theirs defender with a firewall and IE7 with a firewall and anti phishing and everything, so maybe these are part of the reason for slow downloads which make it difficult to watch a video.

  209. Futon-Matt March 14, 2008 at 7:30 pm #

    My download was 576 and upload was 119. I thought it would be faster but I guess that’s fast enough.

  210. Futon-Matt March 14, 2008 at 7:30 pm #

    My download was 576 and upload was 119. I thought it would be faster but I guess that’s fast enough.

  211. wanderer March 16, 2008 at 12:00 pm #

    BT at noon on a Sunday in Cardiff. Download – 6712; upload – 372. So I am not complaining.

  212. wanderer March 16, 2008 at 12:00 pm #

    BT at noon on a Sunday in Cardiff. Download – 6712; upload – 372. So I am not complaining.

  213. Kevin R March 27, 2008 at 6:09 pm #

    I’m with Nildram (now taken over by Tiscali) I’m supposed to have “up to 8Mb”. From 5pm until late night I get just about 2Mb. But other times of day it can reach 6.2Mb for short periods. Not good value for what I’m paying.

  214. Kevin R March 27, 2008 at 6:09 pm #

    I’m with Nildram (now taken over by Tiscali) I’m supposed to have “up to 8Mb”. From 5pm until late night I get just about 2Mb. But other times of day it can reach 6.2Mb for short periods. Not good value for what I’m paying.

  215. imacomputerbuddie March 27, 2008 at 6:30 pm #

    conection is Millport has been poor this week. i have been told that someone is helping himslef to peoples connection and jot paying an isp for his own broadban added to that he is downloading movies. it is really bad. however catching him and proving it is another story.

  216. imacomputerbuddie March 27, 2008 at 6:30 pm #

    conection is Millport has been poor this week. i have been told that someone is helping himslef to peoples connection and jot paying an isp for his own broadban added to that he is downloading movies. it is really bad. however catching him and proving it is another story.

  217. Raj March 29, 2008 at 11:48 am #

    It was really useful and thank google 4 this.

  218. Raj March 29, 2008 at 11:48 am #

    It was really useful and thank google 4 this.

  219. Guy April 1, 2008 at 3:50 pm #

    We are on BT option 1. average around 4400 kbps download @ 3 to 4 Mb And about 340 kbps upload @ 340 Kb. Varies a lot sometimes much better and sometimes worse. Never any problems with connection hardware etc just a bit expensive now.

  220. Guy April 1, 2008 at 3:50 pm #

    We are on BT option 1. average around 4400 kbps download @ 3 to 4 Mb And about 340 kbps upload @ 340 Kb. Varies a lot sometimes much better and sometimes worse. Never any problems with connection hardware etc just a bit expensive now.

  221. Phil Benwell April 1, 2008 at 3:55 pm #

    Guy – I’m also on BT option 1 but seem to be getting just over 1 MB. Guess I need to look at optimising my connection a little.

  222. Phil Benwell April 1, 2008 at 3:55 pm #

    Guy – I’m also on BT option 1 but seem to be getting just over 1 MB. Guess I need to look at optimising my connection a little.

  223. Theo April 9, 2008 at 5:15 pm #

    T.M. Inverness 2miles from the exchange,when I was with BT I was getting 1.7mbps now Im with Tiscali and get 643kbs and
    was disconnected for 10 days before Tiscali repaired it.
    very disappointed.

  224. Theo April 9, 2008 at 5:15 pm #

    T.M. Inverness 2miles from the exchange,when I was with BT I was getting 1.7mbps now Im with Tiscali and get 643kbs and
    was disconnected for 10 days before Tiscali repaired it.
    very disappointed.

  225. ernest v jackson April 13, 2008 at 8:59 am #

    not happy with BT for all the money you pay, cant understand IT from india,still only got 2 months left might go to plusnet,at least its monthly. download today 1784 kps and for £24.99 E. V. J kettering 2 miles from exchange

  226. ernest v jackson April 13, 2008 at 8:59 am #

    not happy with BT for all the money you pay, cant understand IT from india,still only got 2 months left might go to plusnet,at least its monthly. download today 1784 kps and for £24.99 E. V. J kettering 2 miles from exchange

  227. Hugh April 15, 2008 at 12:59 pm #

    Hugh
    2mb Package from Virgin/NTL.
    Download 1.960mb
    Upload 1.95mb
    Consistantly excellent.
    New customer Very Happy for the past 2 months.

  228. Hugh April 15, 2008 at 12:59 pm #

    Hugh
    2mb Package from Virgin/NTL.
    Download 1.960mb
    Upload 1.95mb
    Consistantly excellent.
    New customer Very Happy for the past 2 months.

  229. bs April 15, 2008 at 1:08 pm #

    Re previous post. They can cope with 2mb, always have. It is the rest of their Broadband service where they can’t cope.

  230. bs April 15, 2008 at 1:08 pm #

    Re previous post. They can cope with 2mb, always have. It is the rest of their Broadband service where they can’t cope.

  231. Hugh April 15, 2008 at 1:14 pm #

    Hugh, Virgin/NTL user
    BS, Thanks for that, I’ll now have 2nd thoughts about upgrading.

  232. Hugh April 15, 2008 at 1:14 pm #

    Hugh, Virgin/NTL user
    BS, Thanks for that, I’ll now have 2nd thoughts about upgrading.

  233. Toby M April 15, 2008 at 6:16 pm #

    Interesting article re broadband providers dleivering the quoted speed on the lower end packages but only half the speed or less on the 8Mb+ packages: http://www.broadband-expert.co.uk/blog/broadband-news/broadband-customers-receiving-less-than-half-of-their-quoted-package-speed/

  234. Toby M April 15, 2008 at 6:16 pm #

    Interesting article re broadband providers dleivering the quoted speed on the lower end packages but only half the speed or less on the 8Mb+ packages: http://www.broadband-expert.co.uk/blog/broadband-news/broadband-customers-receiving-less-than-half-of-their-quoted-package-speed/

  235. Clint April 15, 2008 at 8:22 pm #

    Talk Talk upto 8mb – HAHAHAHA .

    I get download at 904kbps and upload of 223kbps – steer clear of TALKTALK. Bunch of liars!!

  236. Clint April 15, 2008 at 8:22 pm #

    Talk Talk upto 8mb – HAHAHAHA .

    I get download at 904kbps and upload of 223kbps – steer clear of TALKTALK. Bunch of liars!!

  237. Tony April 18, 2008 at 9:01 pm #

    Very useful – It proves my claimed 3.6mbps service from 3 MOBILE is only averaging 450kbps download and 58kbps upload.

  238. Tony April 18, 2008 at 9:01 pm #

    Very useful – It proves my claimed 3.6mbps service from 3 MOBILE is only averaging 450kbps download and 58kbps upload.

  239. Clo, Stoke April 20, 2008 at 6:20 am #

    talk talk again.
    8 meg promised….. you decide:
    D/L was 3080 average
    U/L was 196 (!)

    leave the choice up to you, but consider the connection charge (£30 last time I looked),the upfront payment system and the hefty 18 month contract.
    however, still cheaper than virgin, the phone line is excellent, not charged for their customer support calls, 3 hour free calls to other talk talk customers(!) and i don’t have to have some useless drivel coming through my tv screen!!
    Nice website by the way. Thanks, its on my faves now

  240. Clo, Stoke April 20, 2008 at 6:20 am #

    talk talk again.
    8 meg promised….. you decide:
    D/L was 3080 average
    U/L was 196 (!)

    leave the choice up to you, but consider the connection charge (£30 last time I looked),the upfront payment system and the hefty 18 month contract.
    however, still cheaper than virgin, the phone line is excellent, not charged for their customer support calls, 3 hour free calls to other talk talk customers(!) and i don’t have to have some useless drivel coming through my tv screen!!
    Nice website by the way. Thanks, its on my faves now

  241. Tony April 20, 2008 at 9:38 pm #

    I average 450kbps download and 58kbps upload from my 3.6mbps 3 Mobile service, and from posts elsewhere it seems that’s the same figure many mobile broadband users see. I was told by both the salesman and 3 customer services that 3.6mbps is what I should get and that speeds would be would be scarcely affected by network conditions, but this afternoon (Sunday) it hardly worked at all for hours.
    It is if I bought a car advertised as having a top speed of 120 mph and found that it is only capable of averaging 15 on a good day, so I am preparing to sue 3 for misrepresentation if they won’t cancel my contract. (See the Which? Broadband Report in October 2007 for how to complain to, and if necessary sue, your ISP).

  242. Tony April 20, 2008 at 9:38 pm #

    I average 450kbps download and 58kbps upload from my 3.6mbps 3 Mobile service, and from posts elsewhere it seems that’s the same figure many mobile broadband users see. I was told by both the salesman and 3 customer services that 3.6mbps is what I should get and that speeds would be would be scarcely affected by network conditions, but this afternoon (Sunday) it hardly worked at all for hours.
    It is if I bought a car advertised as having a top speed of 120 mph and found that it is only capable of averaging 15 on a good day, so I am preparing to sue 3 for misrepresentation if they won’t cancel my contract. (See the Which? Broadband Report in October 2007 for how to complain to, and if necessary sue, your ISP).

  243. C.J April 22, 2008 at 4:59 pm #

    I just did a speed test.I have up to 8mb with sky broadband. My speed was 5.5mb..upload 400mb, Very happy with that!
    Sky is the best.£5 a month for broadband.and £5 a month for unlimited uk phone calls. Love it!
    Was with horrid Blueyounder/Virgin for 4 years.

  244. C.J April 22, 2008 at 4:59 pm #

    I just did a speed test.I have up to 8mb with sky broadband. My speed was 5.5mb..upload 400mb, Very happy with that!
    Sky is the best.£5 a month for broadband.and £5 a month for unlimited uk phone calls. Love it!
    Was with horrid Blueyounder/Virgin for 4 years.

  245. DipZ April 24, 2008 at 12:55 am #

    I get an average of 1mb download and 250kb upload on my T-Mobile service through a HSDPA phone. Service is pretty consistent and good enough to watch streming video (BBC iPlayer).
    Sorry to hear 3 is bad, it should certainly work all the time. However, there’s no way I’d expect 3.6mb through a mobile connection, I think that’s the current HSDPA theoretical maximum.

  246. DipZ April 24, 2008 at 12:55 am #

    I get an average of 1mb download and 250kb upload on my T-Mobile service through a HSDPA phone. Service is pretty consistent and good enough to watch streming video (BBC iPlayer).
    Sorry to hear 3 is bad, it should certainly work all the time. However, there’s no way I’d expect 3.6mb through a mobile connection, I think that’s the current HSDPA theoretical maximum.

  247. Mark Godber April 24, 2008 at 7:17 pm #

    Just completed a broadband test after upgrading to 8mb download with Tiscali.

    Download was 456kbps
    upload was 326kbps

    Maybe not a good investment after all!!

  248. Mark Godber April 24, 2008 at 7:17 pm #

    Just completed a broadband test after upgrading to 8mb download with Tiscali.

    Download was 456kbps
    upload was 326kbps

    Maybe not a good investment after all!!

  249. Dawn April 24, 2008 at 8:00 pm #

    Moved house a month ago. After 2 weeks of messing about (of their doing!) finally got connection with Tiscali. Should be 8mb but have had nothing but problems – recent speed test shows 384Khps download and 322Khps upload!!!!!

    We had Sky before the move (and were quite happy) but when we told them of the move they said they couldn’t provide a service for us in the new area. Then we suddenly got cut off 3 weeks before our move date – all they could say was ‘Whoops’.

    Outstandingly terrible customer service from both companies when things have gone wrong! Maybe it would help if the support teams on both companies actually spoke English!!!!

  250. Dawn April 24, 2008 at 8:00 pm #

    Moved house a month ago. After 2 weeks of messing about (of their doing!) finally got connection with Tiscali. Should be 8mb but have had nothing but problems – recent speed test shows 384Khps download and 322Khps upload!!!!!

    We had Sky before the move (and were quite happy) but when we told them of the move they said they couldn’t provide a service for us in the new area. Then we suddenly got cut off 3 weeks before our move date – all they could say was ‘Whoops’.

    Outstandingly terrible customer service from both companies when things have gone wrong! Maybe it would help if the support teams on both companies actually spoke English!!!!

  251. Col Hulme April 25, 2008 at 8:38 am #

    download 5064 unload 393, the problem I have only one person can use the wireless router, the other cann’t get on. can anybody help. Col in Manchester

  252. Col Hulme April 25, 2008 at 8:38 am #

    download 5064 unload 393, the problem I have only one person can use the wireless router, the other cann’t get on. can anybody help. Col in Manchester

  253. orville May 3, 2008 at 7:56 am #

    With virgin media Cable one month- suppose to be faster than a speeding bullet – 10MB promised, average 3.2 d/l, 356kbps u/l,they ask u to call 0906 number for technical, well as i dont have a land line – its by mob thats feeling the pinch – customer services (UK) good, Technical support(India) crap – was told the speed is based on my distance from the exchange -opps – thats a mere 1km – should have stick with the old BT 8mb service – at least that what i paid for and thats what i got, plus free landline calls

  254. orville May 3, 2008 at 7:56 am #

    With virgin media Cable one month- suppose to be faster than a speeding bullet – 10MB promised, average 3.2 d/l, 356kbps u/l,they ask u to call 0906 number for technical, well as i dont have a land line – its by mob thats feeling the pinch – customer services (UK) good, Technical support(India) crap – was told the speed is based on my distance from the exchange -opps – thats a mere 1km – should have stick with the old BT 8mb service – at least that what i paid for and thats what i got, plus free landline calls

  255. Imran May 7, 2008 at 9:44 pm #

    02 standard broadband is fantastic thier customer service is excelent they are based in the UK. My broadband speed should be 8mb and it is:
    download speed: 11568kbps
    upload speed: 989kbps
    and i only pay £7.50 a month because im a 02 mobile customer

  256. Imran May 7, 2008 at 9:44 pm #

    02 standard broadband is fantastic thier customer service is excelent they are based in the UK. My broadband speed should be 8mb and it is:
    download speed: 11568kbps
    upload speed: 989kbps
    and i only pay £7.50 a month because im a 02 mobile customer

  257. Peter May 16, 2008 at 12:32 pm #

    O2 Premium is a brilliant service with top-class (and free) customer service. For £10 a month (as an O2 mobile user) I’m now getting over 13Mbps down and around 1Mbps up – and unlimited downloads too. It was about 10Mbps down until I called them today and pointed out my line stats were showing a very low figure for Output power on the downside – they fixed it immediately and performance jumped to 13Mbps.

  258. Peter May 16, 2008 at 12:32 pm #

    O2 Premium is a brilliant service with top-class (and free) customer service. For £10 a month (as an O2 mobile user) I’m now getting over 13Mbps down and around 1Mbps up – and unlimited downloads too. It was about 10Mbps down until I called them today and pointed out my line stats were showing a very low figure for Output power on the downside – they fixed it immediately and performance jumped to 13Mbps.

  259. bobM May 19, 2008 at 5:54 pm #

    Only 952Kbps Download & 695Kbps Upload on the test using BT Broadband.
    I’m approx two and a half miles from exchange.
    I’m marginally better off than a neighbour using TalkTalk.
    Maybe OffComm should persuade providers to reduce charges pro rata for speeds below 8MB.

  260. bobM May 19, 2008 at 5:54 pm #

    Only 952Kbps Download & 695Kbps Upload on the test using BT Broadband.
    I’m approx two and a half miles from exchange.
    I’m marginally better off than a neighbour using TalkTalk.
    Maybe OffComm should persuade providers to reduce charges pro rata for speeds below 8MB.

  261. Terri F May 21, 2008 at 1:33 pm #

    I’m with Virgin, on their 20mb broadband.
    Download Speed: 15800kbps
    Upload Speed: 720kbps
    I have the tv, phone and broadband package, and in total I pay only £31 per month, so I’m pretty happy with my connection speed.

  262. Terri F May 21, 2008 at 1:33 pm #

    I’m with Virgin, on their 20mb broadband.
    Download Speed: 15800kbps
    Upload Speed: 720kbps
    I have the tv, phone and broadband package, and in total I pay only £31 per month, so I’m pretty happy with my connection speed.

  263. David May 21, 2008 at 9:16 pm #

    Broadband speeds are a sales gimmick… the maximum speeds depend on the amount of traffic etc, but more important the distance from a cable service box… or the distance from the telephone exchange for land line customers, to get the top speeds given by BT for example you litterally have to live on top of the exchange.

    My gripe is I’m on VM 2mb package today it was just under 2mb but the upload was only 244Kb.

    Don’t waste time complaining to your ISP you’ll get nowhere… complain here they have reps in almost all major ISPs.

    http://www.ispa.org.uk/cgi-bin/complaints.cgi

    simply fill the on-lne form in, and the rep’s will give whoever a kick up the backside.

  264. David May 21, 2008 at 9:16 pm #

    Broadband speeds are a sales gimmick… the maximum speeds depend on the amount of traffic etc, but more important the distance from a cable service box… or the distance from the telephone exchange for land line customers, to get the top speeds given by BT for example you litterally have to live on top of the exchange.

    My gripe is I’m on VM 2mb package today it was just under 2mb but the upload was only 244Kb.

    Don’t waste time complaining to your ISP you’ll get nowhere… complain here they have reps in almost all major ISPs.

    http://www.ispa.org.uk/cgi-bin/complaints.cgi

    simply fill the on-lne form in, and the rep’s will give whoever a kick up the backside.

  265. phil g May 22, 2008 at 1:40 pm #

    first i was with virgin for few years & i thought time for a change.contact sky broadband 8mb package then test the download speed & to my horror it only gives out 133kps.told sky not happy with speed & they were not helpful about sorting out the problem.so i ask them to cancel the broadband package & went for o2 standard package(£12.50) a month.(That cheaper than sky & virgin). test download speed & woah!! 4390kps & upload 890kps.it depends how far your exchange is.(i am 2.5km away from exchange).i notice some people can’t get better speed,first thing is to check your master socket,pull out the faceplate & you see a another socket inside,plug your microfilter there and try it.hope that helps.

  266. phil g May 22, 2008 at 1:40 pm #

    first i was with virgin for few years & i thought time for a change.contact sky broadband 8mb package then test the download speed & to my horror it only gives out 133kps.told sky not happy with speed & they were not helpful about sorting out the problem.so i ask them to cancel the broadband package & went for o2 standard package(£12.50) a month.(That cheaper than sky & virgin). test download speed & woah!! 4390kps & upload 890kps.it depends how far your exchange is.(i am 2.5km away from exchange).i notice some people can’t get better speed,first thing is to check your master socket,pull out the faceplate & you see a another socket inside,plug your microfilter there and try it.hope that helps.

  267. catherine May 22, 2008 at 2:22 pm #

    I’m with Pipex, they used to be ok until Tiscali took over the line, Im on Pipex Max which is meant to be up to 8MB, the best I ever get is 5Mb although my last provider was able to keep me in and around 7MB. Today Im getting 2056kbps download and 350kbps upload so not very happy, I am leaving as soon as my contract is up

  268. catherine May 22, 2008 at 2:22 pm #

    I’m with Pipex, they used to be ok until Tiscali took over the line, Im on Pipex Max which is meant to be up to 8MB, the best I ever get is 5Mb although my last provider was able to keep me in and around 7MB. Today Im getting 2056kbps download and 350kbps upload so not very happy, I am leaving as soon as my contract is up

  269. GinnyB May 27, 2008 at 9:30 am #

    I’ve got a download of 920 kps and upload of 222! I’m with AOL and their service fluctuates like crazy. I do object to paying for something I’m not getting.

  270. GinnyB May 27, 2008 at 10:30 am #

    I’ve got a download of 920 kps and upload of 222! I’m with AOL and their service fluctuates like crazy. I do object to paying for something I’m not getting.

  271. catherine May 27, 2008 at 5:54 pm #

    oh whoopee doo, pipex strike again, I have a whole 2016kbps download today and a super dooper 63kbps upload, oh roll on end of contract!!!

  272. catherine May 27, 2008 at 6:54 pm #

    oh whoopee doo, pipex strike again, I have a whole 2016kbps download today and a super dooper 63kbps upload, oh roll on end of contract!!!

  273. Harry May 27, 2008 at 11:29 pm #

    Im paying for 8mbps.
    and getting .05mbps
    Im ring in up to complain to sky broadband tomorror :@

  274. Harry May 28, 2008 at 12:29 am #

    Im paying for 8mbps.
    and getting .05mbps
    Im ring in up to complain to sky broadband tomorror :@

  275. P May 30, 2008 at 2:20 am #

    BT together Option 1, rumoured 8mb speed
    I’m getting less than 1mb

    Time to complain, methinks

  276. P May 30, 2008 at 3:20 am #

    BT together Option 1, rumoured 8mb speed
    I’m getting less than 1mb

    Time to complain, methinks

  277. David May 30, 2008 at 3:29 am #

    Not what you are led to believe!

  278. David May 30, 2008 at 4:29 am #

    Not what you are led to believe!

  279. Peter Tookey May 31, 2008 at 7:31 pm #

    Download is 2.6MBps and Upload 350KBps  This Upto 8MBps is the biggest con out. The fact is the bloody infrastructure is no good to support the growing number of users. Fibre optic where are you!

  280. Peter Tookey May 31, 2008 at 8:31 pm #

    Download is 2.6MBps and Upload 350KBps  This Upto 8MBps is the biggest con out. The fact is the bloody infrastructure is no good to support the growing number of users. Fibre optic where are you!

  281. Lynne June 3, 2008 at 1:45 pm #

    Fascinating website, and illuminating too…it’s a slow life here in Norfolk, but unlike a BT boast, we peak at only 3.6, which is slow even for East Anglia yet which we pay a not inconsiderable monthly tariff to enjoy..! I say bring back telegrams; at least we knew how much they cost, and we kept them short and to the point…AND kept Post Offices open

  282. Lynne June 3, 2008 at 2:45 pm #

    Fascinating website, and illuminating too…it’s a slow life here in Norfolk, but unlike a BT boast, we peak at only 3.6, which is slow even for East Anglia yet which we pay a not inconsiderable monthly tariff to enjoy..! I say bring back telegrams; at least we knew how much they cost, and we kept them short and to the point…AND kept Post Offices open

  283. Tim June 3, 2008 at 6:21 pm #

    Here at home in AL5 i get 11Mbps and 750kbps which is quite pleasing. I do pay the top wack to BT though. At work in AL2 with BT on the business tarriff i get a meagre 1.2mbps and 660kbps which is pathetic and they are the only provider.

  284. Tim June 3, 2008 at 7:21 pm #

    Here at home in AL5 i get 11Mbps and 750kbps which is quite pleasing. I do pay the top wack to BT though. At work in AL2 with BT on the business tarriff i get a meagre 1.2mbps and 660kbps which is pathetic and they are the only provider.

  285. Kevin Flynn June 3, 2008 at 9:43 pm #

    Your (BBC page) checker showing around 400kb but when I use a link on your page (broadband.org) and then try their speed checking it shows around 1500kb, plus upload speed shows alot greater too ?

    Which one is right, quite a difference, anyone else getting the same response ?

    I have checked a few times and not changed programs that were open etc.. I even made sure all AV off to ensure best speed could be acheived, I have just moved to std Sky bundle from BT (for info).

    Kevin.

  286. Kevin Flynn June 3, 2008 at 10:43 pm #

    Your (BBC page) checker showing around 400kb but when I use a link on your page (broadband.org) and then try their speed checking it shows around 1500kb, plus upload speed shows alot greater too ?

    Which one is right, quite a difference, anyone else getting the same response ?

    I have checked a few times and not changed programs that were open etc.. I even made sure all AV off to ensure best speed could be acheived, I have just moved to std Sky bundle from BT (for info).

    Kevin.

  287. albert candelario June 4, 2008 at 2:41 am #

    here in Phlippines Digitel Company is not a good internet Provider. i pay for 832 kbs for my internet line but i try to  your speed test and im very mush disappointed because its only 48kbps. they better close….

  288. albert candelario June 4, 2008 at 3:41 am #

    here in Phlippines Digitel Company is not a good internet Provider. i pay for 832 kbs for my internet line but i try to  your speed test and im very mush disappointed because its only 48kbps. they better close….

  289. J Kirkham June 4, 2008 at 6:33 pm #

    Your test results give much HIGHER readings than those from the BBC (0.7Mbps).

  290. J Kirkham June 4, 2008 at 7:33 pm #

    Your test results give much HIGHER readings than those from the BBC (0.7Mbps).

  291. Sthil June 8, 2008 at 3:42 pm #

    My readings are
    Downloads: 1544Kbps and
    Uploads 478 Kbps

    I don’t really understand what this means but it does sound very slow.  Can someone tell me what they mean.

  292. Sthil June 8, 2008 at 4:42 pm #

    My readings are
    Downloads: 1544Kbps and
    Uploads 478 Kbps

    I don’t really understand what this means but it does sound very slow.  Can someone tell me what they mean.

  293. vbr-ur bruhv-A- June 9, 2008 at 6:50 pm #

    ….:::Virgin are the pits:::….

    paying for 8mbs and receiving

    12kBs from 4pm to midnight
    1.8mbs from 12am – 4pm
    And thats 11days with being with them..

  294. vbr-ur bruhv-A- June 9, 2008 at 7:50 pm #

    ….:::Virgin are the pits:::….

    paying for 8mb\s and receiving

    12kB\s from 4pm to midnight
    1.8mb\s from 12am – 4pm
    And thats 11days with being with them..

  295. paul June 9, 2008 at 7:18 pm #

    im with virgin and paying for a 4mb connection and to be fair im averaging 3.4mb download and 0.328mb upload so im quite happy with that however i dont download at anywhere near that speed!!!!! the most iv EVER download at was 617kb/s
    it seem to me that virgin will give you a half decent BROWSING speed but a pathetic ACTUAL download speed.
    before virgin took over telewest my internet was MINT!!!!! i got what i paid for and that was ACTUAL download speed. it was also very rare for telewest to do down but virgin goes down every month or so and when they do get it “fixed” and back up and running surprise surprise my connection speed has slowed

  296. paul June 9, 2008 at 8:18 pm #

    im with virgin and paying for a 4mb connection and to be fair im averaging 3.4mb download and 0.328mb upload so im quite happy with that however i dont download at anywhere near that speed!!!!! the most iv EVER download at was 617kb/s
    it seem to me that virgin will give you a half decent BROWSING speed but a pathetic ACTUAL download speed.
    before virgin took over telewest my internet was MINT!!!!! i got what i paid for and that was ACTUAL download speed. it was also very rare for telewest to do down but virgin goes down every month or so and when they do get it “fixed” and back up and running surprise surprise my connection speed has slowed

  297. Angie June 11, 2008 at 6:29 pm #

    Can anyone help???  I’m reviewing my ISP and TV package – currently got BT for Broadband and SKY tv package.  Was thinking about ditching SKY and taking BT Vision with Setanta instead.  I’ve done checks on a variety of websites and they all show i never reach 2mbs – averages between 1.2-1.6.  (I’ve tested it morning/afternoon/evening on workdays and weekends as i work mainly from home).  However, when i spoke to BT sales today, the guy told me that their tests showed that i’m capable of receiving up to 3.2, and that their tests showed that i’m ‘green’ for signing up for a new BT broadband contract plus Vision.  I’ve been told by Vision that you MUST have a guaranteed minimum of 2mb for it to work.

    I re-did the speed tests (1.3mbs) and phoned BT sales back – just happened to speak to the same guy.  He basically didn’t believe me when i told him the speeds i was receiving cos THEIR checks showed i don’t go below 2mbs.  I asked him what would happen if i did sign up for BT/Vision and found i couldn’t watch any tv, and all he could say was that i’d be able to cancel the package cos BT weren’t meeting their contractural obligation.

    So……on top of getting crap speeds like almost everyone else on here, BT tell you that you’re getting a higher speed than reality from ‘their’ ASDL tests. 

    Has anyone out there experienced the Vision dilemma? 

    It seems we’re all getting shafted by the big corporates.

  298. Angie June 11, 2008 at 7:29 pm #

    Can anyone help???  I’m reviewing my ISP and TV package – currently got BT for Broadband and SKY tv package.  Was thinking about ditching SKY and taking BT Vision with Setanta instead.  I’ve done checks on a variety of websites and they all show i never reach 2mbs – averages between 1.2-1.6.  (I’ve tested it morning/afternoon/evening on workdays and weekends as i work mainly from home).  However, when i spoke to BT sales today, the guy told me that their tests showed that i’m capable of receiving up to 3.2, and that their tests showed that i’m ‘green’ for signing up for a new BT broadband contract plus Vision.  I’ve been told by Vision that you MUST have a guaranteed minimum of 2mb for it to work.

    I re-did the speed tests (1.3mbs) and phoned BT sales back – just happened to speak to the same guy.  He basically didn’t believe me when i told him the speeds i was receiving cos THEIR checks showed i don’t go below 2mbs.  I asked him what would happen if i did sign up for BT/Vision and found i couldn’t watch any tv, and all he could say was that i’d be able to cancel the package cos BT weren’t meeting their contractural obligation.

    So……on top of getting crap speeds like almost everyone else on here, BT tell you that you’re getting a higher speed than reality from ‘their’ ASDL tests. 

    Has anyone out there experienced the Vision dilemma? 

    It seems we’re all getting shafted by the big corporates.

  299. Sid June 12, 2008 at 1:09 am #

    Reply for Angie:- I’ve no experience of the BT service but I went for the broadband plus tv option from my ISP. I was on up to 2Mbs and I think the modem limited me to that. The engineer arrived and removed the old modem and fitted a new 8Mbs modem then checked the speed before he went any further. He told me the tv would take about 2Mbs. It was only when he  was satisfied my connection was fast enough  that he fitted the set top box. Don’t forget that if you’re on 3.2Mbs the tv will use about 2Mbs if its on while you’re surfing.

  300. Sid June 12, 2008 at 2:09 am #

    Reply for Angie:- I’ve no experience of the BT service but I went for the broadband plus tv option from my ISP. I was on up to 2Mbs and I think the modem limited me to that. The engineer arrived and removed the old modem and fitted a new 8Mbs modem then checked the speed before he went any further. He told me the tv would take about 2Mbs. It was only when he  was satisfied my connection was fast enough  that he fitted the set top box. Don’t forget that if you’re on 3.2Mbs the tv will use about 2Mbs if its on while you’re surfing.

  301. jolene andrews June 15, 2008 at 2:17 pm #

    im on virginmedia 4mg but barely get 1!!!!!

  302. jolene andrews June 15, 2008 at 3:17 pm #

    im on virginmedia 4mg but barely get 1!!!!!

  303. mick June 15, 2008 at 7:32 pm #

    226kbps on orange,really unhappy,worse than dial up,whats going on,suppose to be 2mb

  304. mick June 15, 2008 at 8:32 pm #

    226kbps on orange,really unhappy,worse than dial up,whats going on,suppose to be 2mb

  305. Richie rich June 16, 2008 at 1:45 pm #

    I am with Virgin Media. total crap. (upto 2m). for 7 days now, I have had 80kbps. takes 15 mins to find web site and send email to complane. then there tech says “nothing they can do”. paid only half of the monthly invoice. looking for new supplier. any good/honest ones. been told Tesco is good???????????

  306. Richie rich June 16, 2008 at 12:45 pm #

    I am with Virgin Media. total crap. (upto 2m). for 7 days now, I have had 80kbps. takes 15 mins to find web site and send email to complane. then there tech says “nothing they can do”. paid only half of the monthly invoice. looking for new supplier. any good/honest ones. been told Tesco is good???????????

  307. franco June 17, 2008 at 4:38 pm #

    reply for rich:I used to have Tesco value broadband and it was quite good.Very reliable and decent speeds(up to 2.2mbs).Now im with Talk Talk.I have the bundle with free broadband.I had many problems in the beginning because for some mistakes they made i had my broadband only  3 weeks after i was with them but once i got my line everything was fine(up to 8mbs but in reality i get an average of3.4 mbs download and 0.354 mbs upload which is fine for me anyway).Now for me they are both decent options.Hope this help

  308. franco June 17, 2008 at 5:38 pm #

    reply for rich:I used to have Tesco value broadband and it was quite good.Very reliable and decent speeds(up to 2.2mbs).Now im with Talk Talk.I have the bundle with free broadband.I had many problems in the beginning because for some mistakes they made i had my broadband only  3 weeks after i was with them but once i got my line everything was fine(up to 8mbs but in reality i get an average of3.4 mbs download and 0.354 mbs upload which is fine for me anyway).Now for me they are both decent options.Hope this help

  309. Bert June 17, 2008 at 8:00 pm #

    I am with Virgin Media up to 10Mb. Consistently get 9+ download. Not interested in download. So I am very happy

  310. Bert June 17, 2008 at 9:00 pm #

    I am with Virgin Media up to 10Mb. Consistently get 9+ download. Not interested in download. So I am very happy

  311. sandeep June 19, 2008 at 7:23 am #

    hey i have the bsnl brodband connection….
    plan of my bsnl brodband is 999 per month….
    could u tell me sm setting’s to change the speed of my bsnl brodband

  312. sandeep June 19, 2008 at 8:23 am #

    hey i have the bsnl brodband connection….
    plan of my bsnl brodband is 999 per month….
    could u tell me sm setting’s to change the speed of my bsnl brodband

  313. tattiebogle June 19, 2008 at 7:08 pm #

    Virgin Media up to 10 Mb/s. 19 june  8 pm. download speed 9.56Mb ,  upload speed 467Kb/s

  314. tattiebogle June 19, 2008 at 8:08 pm #

    Virgin Media up to 10 Mb/s. 19 june  8 pm. download speed 9.56Mb ,  upload speed 467Kb/s

  315. Bert June 20, 2008 at 8:36 pm #

    20 june  9.40 pm  Virgin Media  up to 10  Mb   Download 9.56  Upload 467 Kb   Not Bad!!

  316. Bert June 20, 2008 at 9:36 pm #

    20 june  9.40 pm  Virgin Media  up to 10  Mb   Download 9.56  Upload 467 Kb   Not Bad!!

  317. Kevin June 21, 2008 at 6:52 am #

    BT. Paying for 8mb – Getting just over 1mb download

  318. Kevin June 21, 2008 at 7:52 am #

    BT. Paying for 8mb – Getting just over 1mb download

  319. Joe McDermott June 21, 2008 at 8:42 pm #

    BT. Paying for 8mb – Getting just over 1mb download
    misleading leading adverts

  320. Joe McDermott June 21, 2008 at 9:42 pm #

    BT. Paying for 8mb – Getting just over 1mb download
    misleading leading adverts

  321. Alan June 22, 2008 at 7:46 am #

    I have done 3 test over the last few days and i got 5.9/5.5/ 5.2 on orange home max
    i do not use download much so i think it is very good.

  322. Alan June 22, 2008 at 8:46 am #

    I have done 3 test over the last few days and i got 5.9/5.5/ 5.2 on orange home max
    i do not use download much so i think it is very good.

  323. Stephen June 23, 2008 at 8:20 pm #

    Subscribe to tiscali 2Mb like I did and get a whopping 0.152Mb!! Ha Ha it’s funny. 164 kbps for the upload.  Terrible.

  324. Stephen June 23, 2008 at 9:20 pm #

    Subscribe to tiscali 2Mb like I did and get a whopping 0.152Mb!! Ha Ha it’s funny. 164 kbps for the upload.  Terrible.

  325. Josh June 24, 2008 at 8:56 am #

    Hello,

    Virgin media is meant to be upgrading its packages soon.

    10 MB users go to 20 MB
    4 MB users go to 10 MB
    2 MB users to go 4 MB

    I’m not sure if it’s true or not (it’s what I got told from virgin media their selves), leave your comments on this please.

  326. Josh June 24, 2008 at 9:56 am #

    Hello,

    Virgin media is meant to be upgrading its packages soon.

    10 MB users go to 20 MB
    4 MB users go to 10 MB
    2 MB users to go 4 MB

    I’m not sure if it’s true or not (it’s what I got told from virgin media their selves), leave your comments on this please.

  327. tony June 24, 2008 at 2:22 pm #

    hi pay o2 17.50 for 8mb n i get 7.5 meg im well hppy with them.

    well dun o2

  328. tony June 24, 2008 at 3:22 pm #

    hi pay o2 17.50 for 8mb n i get 7.5 meg im well hppy with them.

    well dun o2

  329. Chaz June 28, 2008 at 9:08 am #

    with BT 29.99 I’m on the old option 4,
    never changed it in 4 yrs but I think its time to change now
    after 5 days a average of
    Download    1792Kbps
    Upload        235Kbps

  330. Chaz June 28, 2008 at 10:08 am #

    with BT 29.99 I’m on the old option 4,
    never changed it in 4 yrs but I think its time to change now
    after 5 days a average of
    Download    1792Kbps
    Upload        235Kbps

  331. gerard July 1, 2008 at 9:49 pm #

    I am gettng 68% of my speed, all providers in Ireland always say up to Xmb but never 1 mb 2 mb etc.

  332. gerard July 1, 2008 at 10:49 pm #

    I am gettng 68% of my speed, all providers in Ireland always say up to Xmb but never 1 mb 2 mb etc.

  333. Bert July 2, 2008 at 8:52 pm #

    2nd july 9.45pm.  i am with virgin media up to 10Mb service. Tested 8.9 download and 467Kbs upload

  334. Bert July 2, 2008 at 9:52 pm #

    2nd july 9.45pm.  i am with virgin media up to 10Mb service. Tested 8.9 download and 467Kbs upload

  335. Parrot Zoo July 6, 2008 at 2:35 pm #

    I am with BT and pay for their ‘Up to 8meg business package’ so disspointing as in the 2 years i have never had better than 1.5 download and .5 upload, any ideas whether i would get better if i changed?

  336. Aidan July 6, 2008 at 5:10 pm #

    Carryduff (Belfast) Took an upgrade from aol for 14.99 to get the so called 8mb my test is around 1200 and 350 – which admittedly is double what i was getting….so anyone any ideas what I should do now – I’m 1km from exchange wil they be able to get me faster?

  337. Aidan July 6, 2008 at 6:10 pm #

    Carryduff (Belfast) Took an upgrade from aol for 14.99 to get the so called 8mb my test is around 1200 and 350 – which admittedly is double what i was getting….so anyone any ideas what I should do now – I’m 1km from exchange wil they be able to get me faster?

  338. Neil July 6, 2008 at 7:50 pm #

    Im with virgin40 mts from the exchange, downlaod 2061 upload a paltry 231 DONT go with Virgin Media they are bobbins.

  339. Neil July 6, 2008 at 6:50 pm #

    Im with virgin40 mts from the exchange, downlaod 2061 upload a paltry 231 DONT go with Virgin Media they are bobbins.

  340. Artur July 7, 2008 at 11:55 am #

    O2 broadband – 12667/685. I think its the best broadband available now. 24/7 free customer service and I had my broadband go active in less than a week. Was with Tiscali (nightmare) and then opted for Virgin but fortunately they couldnt install cable (later read how slow the broadband from Virgin was) so I went for O2!

  341. Artur July 7, 2008 at 12:55 pm #

    O2 broadband – 12667/685. I think its the best broadband available now. 24/7 free customer service and I had my broadband go active in less than a week. Was with Tiscali (nightmare) and then opted for Virgin but fortunately they couldnt install cable (later read how slow the broadband from Virgin was) so I went for O2!

  342. David Aston July 7, 2008 at 1:42 pm #

    Seems a very straight forward speed checker. Does a download result of 9480 kbps mean I must be on Virgins 10 meg package, or am I supposed to average that against the radically different upload speed of 468 kbps, does anyone know?

  343. David Aston July 7, 2008 at 2:42 pm #

    Seems a very straight forward speed checker. Does a download result of 9480 kbps mean I must be on Virgins 10 meg package, or am I supposed to average that against the radically different upload speed of 468 kbps, does anyone know?

  344. David July 8, 2008 at 12:31 pm #

    Just joined AOL and it is absolutely crap , tech support in mumbasai and do not know what they are talking about, only getting less than 1kbs .
    not bad for paying for 8mb i suppose as we do live in england.Seems to be the norm now in this country.Ripp us off and charge us for privilage.
    ofcom has told them , if they advertise 8mg then they have to supply 8mg.
    Tiscali no better . just unfortunate i cant get o2.

  345. David July 8, 2008 at 1:31 pm #

    Just joined AOL and it is absolutely crap , tech support in mumbasai and do not know what they are talking about, only getting less than 1kbs .
    not bad for paying for 8mb i suppose as we do live in england.Seems to be the norm now in this country.Ripp us off and charge us for privilage.
    ofcom has told them , if they advertise 8mg then they have to supply 8mg.
    Tiscali no better . just unfortunate i cant get o2.

  346. Atholl July 9, 2008 at 12:52 pm #

    BT-meant to be 4 Meg-in actual fact most of the time is a Fortieth of that. Call centre (in India I guess) contadict themselves, and then claim all is well! Are all the main isp’s like this?

  347. Atholl July 9, 2008 at 1:52 pm #

    BT-meant to be 4 Meg-in actual fact most of the time is a Fortieth of that. Call centre (in India I guess) contadict themselves, and then claim all is well! Are all the main isp’s like this?

  348. KEVIN July 9, 2008 at 2:49 pm #

    Im with TalkTalk they say that I am getting 6100 kbps down but I seem to be getting 4632 kbps  download and 361 kbps upload . I dont think its too bad as its free

  349. KEVIN July 9, 2008 at 3:49 pm #

    Im with TalkTalk they say that I am getting 6100 kbps down but I seem to be getting 4632 kbps  download and 361 kbps upload . I dont think its too bad as its free

  350. jane July 10, 2008 at 8:57 pm #

    i am with virgin media and have done two independent tests this one and watchdogs . definately getting less than half the rate i am paying for.

  351. jane July 10, 2008 at 9:57 pm #

    i am with virgin media and have done two independent tests this one and watchdogs . definately getting less than half the rate i am paying for.

  352. Chaz July 11, 2008 at 6:37 am #

    BT
    Changed my option to 3 from 4
    {see previous post} got a new hub now 
    Download    5968Kbps
    Upload        351Kbps

    what a difference that made

  353. Chaz July 11, 2008 at 7:37 am #

    BT
    Changed my option to 3 from 4
    {see previous post} got a new hub now 
    Download    5968Kbps
    Upload        351Kbps

    what a difference that made

  354. Bert July 11, 2008 at 2:48 pm #

    I often read  adverse comments about Virgin Media  which intrigues me. I am with Virgin up to 10Mb service. I consistentl get dowload speeds in ecess of  9 and more ofen than not  in excess of  9.5Mb/s

  355. Bert July 11, 2008 at 3:48 pm #

    I often read  adverse comments about Virgin Media  which intrigues me. I am with Virgin up to 10Mb service. I consistentl get dowload speeds in ecess of  9 and more ofen than not  in excess of  9.5Mb/s

  356. Alan July 13, 2008 at 6:11 pm #

    PlusNet for as long as I can remember. Download 504, Upload 272 for an “Up to 2Mb” connection. Absolutely appalling, will be changing ASAP. They were great until BT bought them out.

  357. Alan July 13, 2008 at 7:11 pm #

    PlusNet for as long as I can remember. Download 504, Upload 272 for an “Up to 2Mb” connection. Absolutely appalling, will be changing ASAP. They were great until BT bought them out.

  358. Wii July 14, 2008 at 11:05 pm #

    Virgin Media 20mb for me but running the test on my laptop via wireless.  D/l of 7.1 mb.

    Wired connection typically runs at 18 mb on a good day.

  359. Wii July 15, 2008 at 12:05 am #

    Virgin Media 20mb for me but running the test on my laptop via wireless.  D/l of 7.1 mb.

    Wired connection typically runs at 18 mb on a good day.

  360. nick July 15, 2008 at 12:25 pm #

    Download    70088Kbps
    Upload        5624Kbps

    hmm, not very fast today, usually get over 100Mbs

  361. nick July 15, 2008 at 1:25 pm #

    Download    70088Kbps
    Upload        5624Kbps

    hmm, not very fast today, usually get over 100Mbs

  362. George Jones July 17, 2008 at 6:33 pm #

    I have just tested download speed on 5 different sites. They vary from 1.928mbs to 1.140mbs. Which ones are incorrect, all of them?

  363. George Jones July 17, 2008 at 7:33 pm #

    I have just tested download speed on 5 different sites. They vary from 1.928mbs to 1.140mbs. Which ones are incorrect, all of them?

  364. ianc NI July 17, 2008 at 6:56 pm #

    1800 dwnload/ 240 upload on 2.2MEG orange download starter pack.
    no wonder im getting bad connections playing games online!!
    anyone else from Nortern Ireland getting better speeds?

  365. ianc NI July 17, 2008 at 7:56 pm #

    1800 dwnload/ 240 upload on 2.2MEG orange download starter pack.
    no wonder im getting bad connections playing games online!!
    anyone else from Nortern Ireland getting better speeds?

  366. Artur July 17, 2008 at 8:28 pm #

    To George Jones : speed of broadband changes all the time and there are many factors (eg how many users  your ISP is serving at the moment in your area) Thats why you got different results. Im very happy with my O2 broadband.

  367. Artur July 17, 2008 at 9:28 pm #

    To George Jones : speed of broadband changes all the time and there are many factors (eg how many users  your ISP is serving at the moment in your area) Thats why you got different results. Im very happy with my O2 broadband.

  368. Russ July 18, 2008 at 1:05 am #

    I have been monitoring my Virgin media Broadband connection for the past four days. The slowest speed has been 85.kbps and the fastest speed has  been 376.kbps.
    I have been paying for 8MB Broadband for the past 18 months , Tomorrow I will change my IT provider .
    I dont mind paying for a service, but I hate being Ripped off !

  369. Russ July 18, 2008 at 2:05 am #

    I have been monitoring my Virgin media Broadband connection for the past four days. The slowest speed has been 85.kbps and the fastest speed has  been 376.kbps.
    I have been paying for 8MB Broadband for the past 18 months , Tomorrow I will change my IT provider .
    I dont mind paying for a service, but I hate being Ripped off !

  370. 3G iPhone July 18, 2008 at 12:19 pm #

    My speed was 472.kbps and the other day it was around 250.kbps.
    This confuses me

  371. 3G iPhone July 18, 2008 at 1:19 pm #

    My speed was 472.kbps and the other day it was around 250.kbps.
    This confuses me

  372. Tony Pringle July 21, 2008 at 11:10 am #

    As a sop after complaint to Virgin Media  I was told I would be put onto 20Mb broadband..The BEST I managed this weekend was 6.5 Mb and today it has been down to 3.4 Mb..Rip off or what ????
    Of course I am still waiting for the call from Customer Services that I was promised at 11 am today

  373. Tony Pringle July 21, 2008 at 12:10 pm #

    As a sop after complaint to Virgin Media  I was told I would be put onto 20Mb broadband..The BEST I managed this weekend was 6.5 Mb and today it has been down to 3.4 Mb..Rip off or what ????
    Of course I am still waiting for the call from Customer Services that I was promised at 11 am today

  374. Gaz July 21, 2008 at 10:37 pm #

    I have just changed over to o2 broadband from Virgin and it is great, I pay £7.50 a month and I am getting 5712kbps,Virgin claim to use fibre optic cable that is faster but whats the point if you only get 1800kbps. they have been robbing me for years.

  375. Gaz July 21, 2008 at 11:37 pm #

    I have just changed over to o2 broadband from Virgin and it is great, I pay £7.50 a month and I am getting 5712kbps,Virgin claim to use fibre optic cable that is faster but whats the point if you only get 1800kbps. they have been robbing me for years.

  376. phil July 22, 2008 at 8:14 pm #

    i`m wiv Aol and i to was promised up to 8 mg bb…i do  the test often and i find i`m only getting 4224kbps and usually lower and my upload is only334kbps…ripped off for sure ..and yet they  aol and other providers get away wiv it….they also told me it depends how far from the exchange u are well i`m 1 mile away thats all, and wen i told them this they say now i need upgrade my phone line…wat a load of bull they give u…annoyed to dam right i am

  377. phil July 22, 2008 at 9:14 pm #

    i`m wiv Aol and i to was promised up to 8 mg bb…i do  the test often and i find i`m only getting 4224kbps and usually lower and my upload is only334kbps…ripped off for sure ..and yet they  aol and other providers get away wiv it….they also told me it depends how far from the exchange u are well i`m 1 mile away thats all, and wen i told them this they say now i need upgrade my phone line…wat a load of bull they give u…annoyed to dam right i am

  378. Gerry July 23, 2008 at 9:41 pm #

    I thought i had 4mb bb with virgin media turns out i got 7.7mb lol

  379. Gerry July 23, 2008 at 10:41 pm #

    I thought i had 4mb bb with virgin media turns out i got 7.7mb lol

  380. Promotional Discount Codes July 23, 2008 at 11:01 pm #

    Virgin media was boasting like they are offering 10mbps at the cost of 2mbps and now it does not seems to be even upto 1mbps… I have to check with Virgin Media or need to think of changing the providers..

  381. Promotional Discount Codes July 24, 2008 at 12:01 am #

    Virgin media was boasting like they are offering 10mbps at the cost of 2mbps and now it does not seems to be even upto 1mbps… I have to check with Virgin Media or need to think of changing the providers..

  382. Robbo July 27, 2008 at 10:32 am #

    Just signed up with O2 for £12.50 per month (up to 8mb download speed). Up and running within 5 days.

    Area: London, NW10 (near phone exchange)

    Today’s results:

    Download    15088Kbps

    Upload        776Kbps

    O2 is looking good to me!

  383. Robbo July 27, 2008 at 11:32 am #

    Just signed up with O2 for £12.50 per month (up to 8mb download speed). Up and running within 5 days.

    Area: London, NW10 (near phone exchange)

    Today’s results:

    Download    15088Kbps

    Upload        776Kbps

    O2 is looking good to me!

  384. Michael July 28, 2008 at 2:10 pm #

    Hey all don’t mess with Virgin Broadband (AU)
    It has break neck speeds of :
    Download    232Kbps
    Upload        169Kbps

    This is using a 3G network modem which jumps from HSPDA to UTMS – GPRS <—gprs which is slower the a dial up connection.
    and that was the best of 3 attempts
    Funny thing I was told to update my firmware from a Virgin IT person and it was meant to improve my internet….but guess what it has made it even worse. it is actually slower then it already was. OMG!!

    Anyways let me just say that virgin everything sucks even their service.

  385. Michael July 28, 2008 at 3:10 pm #

    Hey all don’t mess with Virgin Broadband (AU)
    It has break neck speeds of :
    Download    232Kbps
    Upload        169Kbps

    This is using a 3G network modem which jumps from HSPDA to UTMS – GPRS <—gprs which is slower the a dial up connection.
    and that was the best of 3 attempts
    Funny thing I was told to update my firmware from a Virgin IT person and it was meant to improve my internet….but guess what it has made it even worse. it is actually slower then it already was. OMG!!

    Anyways let me just say that virgin everything sucks even their service.

  386. Bert July 28, 2008 at 3:05 pm #

    Message  for Michael and all the other detracors of Virgin Media. I have bben with ntl for some yrars and now on Virgin up to 10Mb service I check speed regulaly and  consistently get in excess of 9 mbs download. From my point of view Virin is very good

  387. Bert July 28, 2008 at 4:05 pm #

    Message  for Michael and all the other detracors of Virgin Media. I have bben with ntl for some yrars and now on Virgin up to 10Mb service I check speed regulaly and  consistently get in excess of 9 mbs download. From my point of view Virin is very good

  388. Hugh July 28, 2008 at 5:34 pm #

    Agree Bert, I’ve been with Virgin / NTL for years. Very professional in all dealings my basic 2Mb Broadband comes in at 1.98Mb consistently. Phone and TV also very good.

    Hugh

  389. Hugh July 28, 2008 at 6:34 pm #

    Agree Bert, I’ve been with Virgin / NTL for years. Very professional in all dealings my basic 2Mb Broadband comes in at 1.98Mb consistently. Phone and TV also very good.

    Hugh

  390. Jeff July 28, 2008 at 7:13 pm #

    Am with AOL just got shown 2.3mb when on 4mb contract. Pretty av. I’m guessin or is that rubbish??

  391. Jeff July 28, 2008 at 8:13 pm #

    Am with AOL just got shown 2.3mb when on 4mb contract. Pretty av. I’m guessin or is that rubbish??

  392. Tony July 28, 2008 at 7:16 pm #

    These folk that are happy with Virgin Media must know the private phone number of Richard Branson (now there would be a capture). Their customer services are as bad as their so called broadband service. Can never get them easily and they don’t ring beck when they said they would

  393. Tony July 28, 2008 at 8:16 pm #

    These folk that are happy with Virgin Media must know the private phone number of Richard Branson (now there would be a capture). Their customer services are as bad as their so called broadband service. Can never get them easily and they don’t ring beck when they said they would

  394. Hugh July 28, 2008 at 8:50 pm #

    These folk that are so unhappy with Virgin Media must have some vested interest in promoting ANOTHER. If you have the phone package included technical help is free and effective, but it is so seldom required even if the user is not tech educated. Those are my honest findings. In trying to assist my daughter, I experienced an entirely different situation with SKY as they are only Answer Centre supported and are dependent on reading answers off their screen as they call it up, any question or variation they are lost and may pull the plug. I also spent approx £50 on those phone calls.

  395. Hugh July 28, 2008 at 9:50 pm #

    These folk that are so unhappy with Virgin Media must have some vested interest in promoting ANOTHER. If you have the phone package included technical help is free and effective, but it is so seldom required even if the user is not tech educated. Those are my honest findings. In trying to assist my daughter, I experienced an entirely different situation with SKY as they are only Answer Centre supported and are dependent on reading answers off their screen as they call it up, any question or variation they are lost and may pull the plug. I also spent approx £50 on those phone calls.

  396. Bert July 28, 2008 at 11:00 pm #

    I have  just read Hugh and Tony’s  posts. Before sending this I checked my dowload speed which was 9.6Mbs. I would also like to point out that Virgin Media technical support calls are  now  free and I  dont have Richard  whatever his name is’es ( this is a difficult one) telephone number

  397. Bert July 29, 2008 at 12:00 am #

    I have  just read Hugh and Tony’s  posts. Before sending this I checked my dowload speed which was 9.6Mbs. I would also like to point out that Virgin Media technical support calls are  now  free and I  dont have Richard  whatever his name is’es ( this is a difficult one) telephone number

  398. Tony July 28, 2008 at 11:09 pm #

    Maybe, just maybe, then Virgin Media Customer services will honour their promise to call me (been waiting over a week) and get their techies to check my system out and see why their promised 20 Mb is only 6.  I’ll lay odds they will spring a new contract period on me to make it more difficult to switch. Interested to see who has bad news about Orange as much I see is complimentary

  399. Tony July 29, 2008 at 12:09 am #

    Maybe, just maybe, then Virgin Media Customer services will honour their promise to call me (been waiting over a week) and get their techies to check my system out and see why their promised 20 Mb is only 6.  I’ll lay odds they will spring a new contract period on me to make it more difficult to switch. Interested to see who has bad news about Orange as much I see is complimentary

  400. Michael July 28, 2008 at 11:33 pm #

    In reply, I was mocking VIRGIN BROADBAND in AUSTRALIA, not Virgin Media or what ever…  so my awesome speeds and excellent customer service RANT was in regards to the Australian service….

  401. Michael July 29, 2008 at 12:33 am #

    In reply, I was mocking VIRGIN BROADBAND in AUSTRALIA, not Virgin Media or what ever…  so my awesome speeds and excellent customer service RANT was in regards to the Australian service….

  402. Michael July 28, 2008 at 11:37 pm #

    My excellent speeds and customer service RANT was in regards to my Virgin Broadband AUSTRALIA service. just to clarify, so all of you boasting a 1mb Virgin Media speed or higher….that is great but is a mare dream for Virgin Broadband in Australia.
    I really should change service but I am waiting for some of my 24 month contract to go down to a year in which I will pay it out and go else where

  403. Michael July 29, 2008 at 12:37 am #

    My excellent speeds and customer service RANT was in regards to my Virgin Broadband AUSTRALIA service. just to clarify, so all of you boasting a 1mb Virgin Media speed or higher….that is great but is a mare dream for Virgin Broadband in Australia.
    I really should change service but I am waiting for some of my 24 month contract to go down to a year in which I will pay it out and go else where

  404. noel July 31, 2008 at 5:55 pm #

    My broadband is with virgin media tol my speed should beat 10mb i will have to phone up and find out why it is not up to speed

  405. noel July 31, 2008 at 6:55 pm #

    My broadband is with virgin media tol my speed should beat 10mb i will have to phone up and find out why it is not up to speed

  406. Mr.un.happy August 4, 2008 at 6:18 pm #

    Is it me or do virgin really suck. how can 10Mb be 2904Kbps,
    does this mean that i need only to pay them less the Kbps in  a money percent, that is missing.

    from
    one very unhappy customer.

  407. Mr.un.happy August 4, 2008 at 7:18 pm #

    Is it me or do virgin really suck. how can 10Mb be 2904Kbps,
    does this mean that i need only to pay them less the Kbps in  a money percent, that is missing.

    from
    one very unhappy customer.

  408. Mike August 4, 2008 at 9:03 pm #

    I must be the only lucky sod getting a decent service out of virgin media at the moment, 9216 Kbps Download 463 Kbps Upload, as far as i’m aware I signed up for 2Mb/s about 2 years ago and the speeds have slowly been upgraded since then, i’m not complaining 😀

  409. Mike August 4, 2008 at 10:03 pm #

    I must be the only lucky sod getting a decent service out of virgin media at the moment, 9216 Kbps Download 463 Kbps Upload, as far as i’m aware I signed up for 2Mb/s about 2 years ago and the speeds have slowly been upgraded since then, i’m not complaining 😀

  410. Jim Manson August 5, 2008 at 12:54 am #

    You are right Mr.un.happy, Virgin suck whne they should be blowing; been with them for more than two years and have always paid the full whack for 8mb or more – if I get 2mb or above then I do a lap of surprise.    Tonight, I pulled 1816 kbps download and 351 kpbs upload.     The guys who say  that they are getting around 10 mbs must be truly worthy of the name Virgin.     Me, I’m more a Branson Pickle.

  411. Jim Manson August 5, 2008 at 1:54 am #

    You are right Mr.un.happy, Virgin suck whne they should be blowing; been with them for more than two years and have always paid the full whack for 8mb or more – if I get 2mb or above then I do a lap of surprise.    Tonight, I pulled 1816 kbps download and 351 kpbs upload.     The guys who say  that they are getting around 10 mbs must be truly worthy of the name Virgin.     Me, I’m more a Branson Pickle.

  412. bert August 5, 2008 at 1:11 pm #

    I am with Virgin up to 10Mbs   and cosistently  get in excess of 9  Mbs download,. Today it was 9.6. Very happy with this

  413. bert August 5, 2008 at 2:11 pm #

    I am with Virgin up to 10Mbs   and cosistently  get in excess of 9  Mbs download,. Today it was 9.6. Very happy with this

  414. Hugo August 5, 2008 at 1:14 pm #

    To Mr.Un.happy
    I’ve been with Virgin/Ntlworld for only 4 months. I have the basic 2Mb and consistently measure in excess of 1.9Mb (via fibre optic cable). Are you on cable or BT landline. If it’s a landline it’s very dependant on line condition and impedance/distance from source. My daughter has that problem with SKY.

  415. Hugo August 5, 2008 at 2:14 pm #

    To Mr.Un.happy
    I’ve been with Virgin/Ntlworld for only 4 months. I have the basic 2Mb and consistently measure in excess of 1.9Mb (via fibre optic cable). Are you on cable or BT landline. If it’s a landline it’s very dependant on line condition and impedance/distance from source. My daughter has that problem with SKY.

  416. hosting Perú August 7, 2008 at 6:44 pm #

    I must be the only lucky sod getting a decent service out of virgin media at the moment, 9216 Kbps Download 463 Kbps Upload, as far as i’m aware I signed up for 2Mb/s about 2 years ago and the speeds have slowly been upgraded since then, i’m not complaining

  417. hosting Perú August 7, 2008 at 7:44 pm #

    I must be the only lucky sod getting a decent service out of virgin media at the moment, 9216 Kbps Download 463 Kbps Upload, as far as i’m aware I signed up for 2Mb/s about 2 years ago and the speeds have slowly been upgraded since then, i’m not complaining

  418. Bridget August 7, 2008 at 8:00 pm #

    Well I must say until I used this site and read all of the comments made I thought I was the only mad person to sit on a phone to AOL forever and ever amen! Talk Talk the people in Mumbai certainly can and all of it rubbish. Will not bother relating all downloads and upload speeds just to say I too have been told. “Madam I am sorry to tell you the problem is the distance from your exchange to you”  My reply “Then tell me why my nearest neighbour on the same deal with you 1/4 of a mile further from the exchange is getting much faster downloads. Whoops seem to have been cut off again. Oh well will just have to redial. I am restricted on mobility and do not get out much so why not spend time harrassing Mumbai?

  419. Bridget August 7, 2008 at 9:00 pm #

    Well I must say until I used this site and read all of the comments made I thought I was the only mad person to sit on a phone to AOL forever and ever amen! Talk Talk the people in Mumbai certainly can and all of it rubbish. Will not bother relating all downloads and upload speeds just to say I too have been told. “Madam I am sorry to tell you the problem is the distance from your exchange to you”  My reply “Then tell me why my nearest neighbour on the same deal with you 1/4 of a mile further from the exchange is getting much faster downloads. Whoops seem to have been cut off again. Oh well will just have to redial. I am restricted on mobility and do not get out much so why not spend time harrassing Mumbai?

  420. PS3 August 7, 2008 at 8:33 pm #

    I’m with you on this one Bert, in over 5 years I have had fantastic service from them, both in terms of speed and support.  Maybe unusual but I have been lucky!

  421. PS3 August 7, 2008 at 9:33 pm #

    I’m with you on this one Bert, in over 5 years I have had fantastic service from them, both in terms of speed and support.  Maybe unusual but I have been lucky!

  422. Ps3 August 9, 2008 at 3:20 pm #

    Awesome post. Thanks

  423. Ps3 August 9, 2008 at 4:20 pm #

    Awesome post. Thanks

  424. malcolm August 9, 2008 at 4:20 pm #

    Talktalk, down .688, up to slow to check, Got to be the worst ISP anywhere, outages all the time, tech useless,getting out is hard as they take over phone line and you have to pay to reconnect to BT before another ISP will take you on
    Avoid talktalk like a plague at all costs

  425. malcolm August 9, 2008 at 5:20 pm #

    Talktalk, down .688, up to slow to check, Got to be the worst ISP anywhere, outages all the time, tech useless,getting out is hard as they take over phone line and you have to pay to reconnect to BT before another ISP will take you on
    Avoid talktalk like a plague at all costs

  426. Bart August 12, 2008 at 9:39 pm #

    3 G – 488, so bad. It’s that bad that can’t get worst. Technical sup is useless and hopeless trying fix the issue for 6 months with out a clue… You can not use some emails accounts. Error – spam sender.    If you like a headache hassle this is the best way… terrible mistake for 12 month.

  427. Bart August 12, 2008 at 10:39 pm #

    3 G – 488, so bad. It’s that bad that can’t get worst. Technical sup is useless and hopeless trying fix the issue for 6 months with out a clue… You can not use some emails accounts. Error – spam sender.    If you like a headache hassle this is the best way… terrible mistake for 12 month.

  428. PS3 August 13, 2008 at 8:11 am #

    12200 Down
    936 Up

    Thankyou Be Unlimited 😉

  429. PS3 August 13, 2008 at 9:11 am #

    12200 Down
    936 Up

    Thankyou Be Unlimited 😉

  430. Malcolm August 13, 2008 at 3:44 pm #

    Buying up to 8Mb/sec from BT getting:
    Download 2.728Mb/sec
    Upload 0.323Mb/sec
    I am on wireless connection

  431. Malcolm August 13, 2008 at 4:44 pm #

    Buying up to 8Mb/sec from BT getting:
    Download 2.728Mb/sec
    Upload 0.323Mb/sec
    I am on wireless connection

  432. Bert August 14, 2008 at 6:35 pm #

    Virgin Media  up to 10Mb/s cable  connection
    Download  9710 Kbs
    Upload   470 Kps
    Just as usual

  433. Bert August 14, 2008 at 7:35 pm #

    Virgin Media  up to 10Mb/s cable  connection
    Download  9710 Kbs
    Upload   470 Kps
    Just as usual

  434. Vince August 21, 2008 at 9:12 am #

    3G barley get 1.2mbps , usually a lot less than this. hotmail address takes ages to send / receive. Very frustrating waiting for pages to download, given up on music. BIG mistake. 3G mobile phone is good most of the time, but broadband – forget it.

  435. Vince August 21, 2008 at 10:12 am #

    3G barley get 1.2mbps , usually a lot less than this. hotmail address takes ages to send / receive. Very frustrating waiting for pages to download, given up on music. BIG mistake. 3G mobile phone is good most of the time, but broadband – forget it.

  436. terry August 23, 2008 at 10:39 pm #

    Getting 4.2 wth Tiscali..Paying for upto 8Mbs..Am wireless

  437. terry August 23, 2008 at 11:39 pm #

    Getting 4.2 wth Tiscali..Paying for upto 8Mbs..Am wireless

  438. Bert August 27, 2008 at 10:58 am #

    Virgin Media up to 10Mb service…27th August Cable connection
    Download  9542 Kps
    Upload       449Kps

  439. Bert August 27, 2008 at 11:58 am #

    Virgin Media up to 10Mb service…27th August Cable connection
    Download  9542 Kps
    Upload       449Kps

  440. gaba August 27, 2008 at 6:10 pm #

    aol gettin 107 kbps for real and im on wireless ,very bad and im paying for 8mbp

  441. gaba August 27, 2008 at 7:10 pm #

    aol gettin 107 kbps for real and im on wireless ,very bad and im paying for 8mbp

  442. Stuart August 27, 2008 at 7:55 pm #

    Was getting 450 down and 110 up with BT. I rang them and told me to unscrew the socket and plug directly into the test socket. Now been averaging 3500 down and 300 up…which is OK for me as I dont download movies. Although saying that I think I am meant to get up to 8 Meg?

  443. Stuart August 27, 2008 at 8:55 pm #

    Was getting 450 down and 110 up with BT. I rang them and told me to unscrew the socket and plug directly into the test socket. Now been averaging 3500 down and 300 up…which is OK for me as I dont download movies. Although saying that I think I am meant to get up to 8 Meg?

  444. Joe September 15, 2008 at 1:27 am #

    Getting 3000 down and 400 up with RCN.

  445. Joe September 15, 2008 at 2:27 am #

    Getting 3000 down and 400 up with RCN.

  446. Holmesy September 16, 2008 at 5:39 pm #

    Getting 14040 down and 714 up with Virgin, well pleased with that.

  447. Holmesy September 16, 2008 at 6:39 pm #

    Getting 14040 down and 714 up with Virgin, well pleased with that.

  448. paul September 18, 2008 at 6:28 pm #

    15680 download and 724 upload with virgin media not bad at all and it’s 19:30 so peak time sort of too.

  449. paul September 18, 2008 at 7:28 pm #

    15680 download and 724 upload with virgin media not bad at all and it’s 19:30 so peak time sort of too.

  450. bingbangabong September 19, 2008 at 7:14 pm #

    After three years with Virgin I am now getting, on a good day, half the broadband speed I pay for namely 3928 kbps and 288 kbps.   Still, it is an improvement and I will probably go on paying through the nose for such blinding speeds.    One thing I will say about Virgin is that it seldom goes “off air”.     But, methinks it seems a little strange that the same few contributors keep cropping-up on a regular basis praising Virgin to the highest and thereby unduly colouring opinion other readers may get of various ISP’s.

  451. bingbangabong September 19, 2008 at 8:14 pm #

    After three years with Virgin I am now getting, on a good day, half the broadband speed I pay for namely 3928 kbps and 288 kbps.   Still, it is an improvement and I will probably go on paying through the nose for such blinding speeds.    One thing I will say about Virgin is that it seldom goes “off air”.     But, methinks it seems a little strange that the same few contributors keep cropping-up on a regular basis praising Virgin to the highest and thereby unduly colouring opinion other readers may get of various ISP’s.

  452. zorro59 September 22, 2008 at 6:42 am #

    getting 8800 download and 684 upload

  453. zorro59 September 22, 2008 at 7:42 am #

    getting 8800 download and 684 upload

  454. Robin Field September 22, 2008 at 6:07 pm #

    I’m getting 488 and 433 with Virgin media for a nominal 8Mb!! Terrible!!!

  455. Robin Field September 22, 2008 at 7:07 pm #

    I’m getting 488 and 433 with Virgin media for a nominal 8Mb!! Terrible!!!

  456. james September 24, 2008 at 4:05 pm #

     just like to know, how good is:

    5152down   382up

  457. james September 24, 2008 at 5:05 pm #

     just like to know, how good is:

    5152down   382up

  458. vinay ks September 25, 2008 at 5:11 pm #

    yep.. I am convinced wid the speed tests

  459. vinay ks September 25, 2008 at 6:11 pm #

    yep.. I am convinced wid the speed tests

  460. gary September 29, 2008 at 1:49 pm #

    The utility warehouse provides broadband at 24 meg on broadcall for 19.99.  Thats your phone and internet. http://www.utilitywarehouse-northeast.co.uk

  461. gary September 29, 2008 at 2:49 pm #

    The utility warehouse provides broadband at 24 meg on broadcall for 19.99.  Thats your phone and internet. http://www.utilitywarehouse-northeast.co.uk

  462. Phil September 29, 2008 at 7:45 pm #

    Getting 760 download and 273 up, on an 8meg package with sky. I pay extra for 8 meg. 2 meg is free & im not even getting that much, think ill be complaining to them later.

  463. Phil September 29, 2008 at 8:45 pm #

    Getting 760 download and 273 up, on an 8meg package with sky. I pay extra for 8 meg. 2 meg is free & im not even getting that much, think ill be complaining to them later.

  464. bertie September 30, 2008 at 4:06 pm #

    where has the broadband speed checker gone?

  465. bertie September 30, 2008 at 5:06 pm #

    where has the broadband speed checker gone?

  466. Gary October 2, 2008 at 10:23 am #

    Change to the utilitywarehouse, its been the fastest ive been with up to now, ive been with sky, aol, toucan and talk talk and the utility warehouse has recently changed there speed for the internet to 24 meg for the same price as 8 meg so you can have your phoneline and internet for 19.99 per month at this speed and if like me you have your energy(gas and electric) with them you have free global calls 24/7 and the energy is currently the cheapest in the uk as voted in the recent ‘Which’ magazine  so i saved money all round as well as getting a faster internet speed.  http://WWW.utilitywarehouse-northeast.co.uk

  467. Gary October 2, 2008 at 11:23 am #

    Change to the utilitywarehouse, its been the fastest ive been with up to now, ive been with sky, aol, toucan and talk talk and the utility warehouse has recently changed there speed for the internet to 24 meg for the same price as 8 meg so you can have your phoneline and internet for 19.99 per month at this speed and if like me you have your energy(gas and electric) with them you have free global calls 24/7 and the energy is currently the cheapest in the uk as voted in the recent ‘Which’ magazine  so i saved money all round as well as getting a faster internet speed.  http://WWW.utilitywarehouse-northeast.co.uk

  468. Nicholas October 5, 2008 at 9:21 am #

    Not getting the full speed from BT 8Mb download speed really more like just over 5Mb

  469. Nicholas October 5, 2008 at 10:21 am #

    Not getting the full speed from BT 8Mb download speed really more like just over 5Mb

  470. anthony October 6, 2008 at 9:59 pm #

    only 112 download 84 upload and thats with orange home max very unhappy orange, whats going out there..?

  471. anthony October 6, 2008 at 10:59 pm #

    only 112 download 84 upload and thats with orange home max very unhappy orange, whats going out there..?

  472. william proctor October 9, 2008 at 10:18 pm #

    3g mobile broadband is to be avoided at all costs.  An average of 88kbps this evening; that’s way lower than dial up! They cannot advertise this service as broadband as more often than not it is lower than dial up.  Thought it was only me, but a few comments have been floating my way as i rant and rave plus a quick look at some forums show that a lot of people are having similar problems.  Not only that, but you can’t make a complaint in a 3G store!  Any complaint submitted via the ‘net is fobbed off.  Methinks Watchdog should be informed. 

  473. william proctor October 9, 2008 at 11:18 pm #

    3g mobile broadband is to be avoided at all costs.  An average of 88kbps this evening; that’s way lower than dial up! They cannot advertise this service as broadband as more often than not it is lower than dial up.  Thought it was only me, but a few comments have been floating my way as i rant and rave plus a quick look at some forums show that a lot of people are having similar problems.  Not only that, but you can’t make a complaint in a 3G store!  Any complaint submitted via the ‘net is fobbed off.  Methinks Watchdog should be informed. 

  474. GeorgeK October 12, 2008 at 12:32 pm #

    I’m getting 364Kbps Upload and 2440Kbps with Talk Talk broadband (current speed 5.5Mbps) it;s not great but better than some of the prieviuos posts.

  475. GeorgeK October 12, 2008 at 1:32 pm #

    I’m getting 364Kbps Upload and 2440Kbps with Talk Talk broadband (current speed 5.5Mbps) it;s not great but better than some of the prieviuos posts.

  476. Craig October 13, 2008 at 6:14 am #

    Got free bb from orange with my mobile. Had dial up before, so an improvment, but disappointed with only between 650kbs and 720kbs download when my line can take 5meg and orange advertise speeds of up to 8meg.  glad im not paying for this service.

  477. Craig October 13, 2008 at 7:14 am #

    Got free bb from orange with my mobile. Had dial up before, so an improvment, but disappointed with only between 650kbs and 720kbs download when my line can take 5meg and orange advertise speeds of up to 8meg.  glad im not paying for this service.

  478. tattiebopgle October 13, 2008 at 1:49 pm #

    My ISP is Virgin Media cable up to 10Mbps.Today’s test  was
    Download :-9160 Kb ps
    Upload :-  470 Kbps
    This is what i have  come to expect and am very happy with it

  479. tattiebopgle October 13, 2008 at 2:49 pm #

    My ISP is Virgin Media cable up to 10Mbps.Today’s test  was
    Download :-9160 Kb ps
    Upload :-  470 Kbps
    This is what i have  come to expect and am very happy with it

  480. Alan October 14, 2008 at 5:12 pm #

    Agree with William
    AVOID 3G  312KBS WELL AND TRULY RIPPED OFF

  481. Alan October 14, 2008 at 6:12 pm #

    Agree with William
    AVOID 3G  312KBS WELL AND TRULY RIPPED OFF

  482. Anthony October 15, 2008 at 8:44 am #

    Virgin Media, on the 2Mb package,
    Download speed 240Kbps
    Upload Speed 25Kbps
     
    Not a happy bunny at all lol :S

  483. Anthony October 15, 2008 at 9:44 am #

    Virgin Media, on the 2Mb package,
    Download speed 240Kbps
    Upload Speed 25Kbps
     
    Not a happy bunny at all lol :S

  484. jockhorror October 15, 2008 at 5:37 pm #

    id change network very quickly as virgin put most of there resources into there fancy glass cable broadband as you generally find cable in inner city areas where they can make most of there money,thus not needing to bump up the speeds elsewhere in the market

  485. jockhorror October 15, 2008 at 6:37 pm #

    id change network very quickly as virgin put most of there resources into there fancy glass cable broadband as you generally find cable in inner city areas where they can make most of there money,thus not needing to bump up the speeds elsewhere in the market

  486. Dave October 15, 2008 at 5:53 pm #

    Paid for 8MB sky only getting 2840Kbps download and 295KBPS upload, should of gone for a “MB package from virgin

  487. Dave October 15, 2008 at 6:53 pm #

    Paid for 8MB sky only getting 2840Kbps download and 295KBPS upload, should of gone for a “MB package from virgin

  488. Stephen October 15, 2008 at 7:48 pm #

    Tiscali 2Mb deal will give you 136kb which means you can’t watch youtube videos or anything else of significance. A total waste of money. I do get 2Mb when no one else is on the internet ie 2am.

  489. Stephen October 15, 2008 at 8:48 pm #

    Tiscali 2Mb deal will give you 136kb which means you can’t watch youtube videos or anything else of significance. A total waste of money. I do get 2Mb when no one else is on the internet ie 2am.

  490. Stephen October 15, 2008 at 7:57 pm #

    What we are looking at here is the systematic failure of Broadband when put through BT’s current phone lines. Broadban popularity has exceeded line limitations.

  491. Stephen October 15, 2008 at 8:57 pm #

    What we are looking at here is the systematic failure of Broadband when put through BT’s current phone lines. Broadban popularity has exceeded line limitations.

  492. Caroline October 16, 2008 at 5:07 pm #

    I just upgraded to Tiscali 8mb and not any faster, did a speed check and Download 2184Kbps Upload 607Kbps what an absolute rip-off.  Can nothing be done about this?

  493. Caroline October 16, 2008 at 6:07 pm #

    I just upgraded to Tiscali 8mb and not any faster, did a speed check and Download 2184Kbps Upload 607Kbps what an absolute rip-off.  Can nothing be done about this?

  494. carlton October 17, 2008 at 2:13 pm #

    got virgin on 10mb 
    download 9472kbps
    upload 471kbps
    thats not bad compared to other companys

  495. carlton October 17, 2008 at 3:13 pm #

    got virgin on 10mb 
    download 9472kbps
    upload 471kbps
    thats not bad compared to other companys

  496. K Jack October 18, 2008 at 5:49 pm #

    20mb on virgin getting nearly 18 mb not bad

  497. K Jack October 18, 2008 at 6:49 pm #

    20mb on virgin getting nearly 18 mb not bad

  498. Ray October 23, 2008 at 7:13 am #

    I pay for tiscali 8mb and get:
    download – 3400kps
    upload – 189kps

    what a scam gonna ring them up later and give them a piece of my mind

  499. Ray October 23, 2008 at 8:13 am #

    I pay for tiscali 8mb and get:
    download – 3400kps
    upload – 189kps

    what a scam gonna ring them up later and give them a piece of my mind

  500. superonslo October 23, 2008 at 9:11 pm #

    Im on a Tiscali 2Meg service, getting just under 1 meg, I think if u read your contracts BB service is contracted “up to” the speed shown. Other things that can affect your service which they dont tell you about, is the distance between your house and the local Broadband exchange, the further away it is the less service you get, this is due to attenuation in the cable which degrades the service.

  501. superonslo October 23, 2008 at 10:11 pm #

    Im on a Tiscali 2Meg service, getting just under 1 meg, I think if u read your contracts BB service is contracted “up to” the speed shown. Other things that can affect your service which they dont tell you about, is the distance between your house and the local Broadband exchange, the further away it is the less service you get, this is due to attenuation in the cable which degrades the service.

  502. Chris October 24, 2008 at 6:13 pm #

    hey im well happy i use virgin media & pay for 2Mb broadband guess wat i get no not 1/2 no not 1 but the full 2Mb i pay for the only quarm i have is the upload rate is so damn shitty 235KBPS

  503. Chris October 24, 2008 at 7:13 pm #

    hey im well happy i use virgin media & pay for 2Mb broadband guess wat i get no not 1/2 no not 1 but the full 2Mb i pay for the only quarm i have is the upload rate is so damn shitty 235KBPS

  504. Steve Lloyd October 26, 2008 at 10:12 am #

    Virgin 10 Mbs in my area varies from 9.4 at unsocial hours down to 0.25Mbs during evening peak use times. Very annoyed at the slow speeds when I mostly use it, so I am going back to a land line and 02 16 Mbs which has the best reviews i have seen so far. Anyone with experience of 02 16 Mbs, please share your opinions.

  505. Steve Lloyd October 26, 2008 at 11:12 am #

    Virgin 10 Mbs in my area varies from 9.4 at unsocial hours down to 0.25Mbs during evening peak use times. Very annoyed at the slow speeds when I mostly use it, so I am going back to a land line and 02 16 Mbs which has the best reviews i have seen so far. Anyone with experience of 02 16 Mbs, please share your opinions.

  506. Robin Field October 28, 2008 at 8:47 pm #

    Well since my abysmal speeds on what should have been 10 meg (was getting about 400 k!) I have DOWN graded to 2 meg and had my modem replaced – result 1.5 meg which is good and an upload of 181 k which is ok I suppose

  507. Robin Field October 28, 2008 at 9:47 pm #

    Well since my abysmal speeds on what should have been 10 meg (was getting about 400 k!) I have DOWN graded to 2 meg and had my modem replaced – result 1.5 meg which is good and an upload of 181 k which is ok I suppose

  508. Lisa November 1, 2008 at 11:45 pm #

    Hi im with bt option 3 up to 8mb and even at peak times i still get no lower than 5mb and most other times 6.6 up to 7.2 and they told me my line would only be capable of 7mb. I must add though since i got the new black 2.0 hub its been better but before i never went lower than 4mb my mum lives in a much bigger town on option 1 with up to 8mb but she only gets 3mb strange. Bt customer services are pants but myself i cant knock the d/load spead at all Lisa from ramsey cambs

  509. Lisa November 2, 2008 at 12:45 am #

    Hi im with bt option 3 up to 8mb and even at peak times i still get no lower than 5mb and most other times 6.6 up to 7.2 and they told me my line would only be capable of 7mb. I must add though since i got the new black 2.0 hub its been better but before i never went lower than 4mb my mum lives in a much bigger town on option 1 with up to 8mb but she only gets 3mb strange. Bt customer services are pants but myself i cant knock the d/load spead at all Lisa from ramsey cambs

  510. mark November 4, 2008 at 2:00 am #

    im with virgin, on the 10MB package, was upgraded to that from 4MB for free, consistently get between 5.5 and 6. Just to make most of you aware, and by this, i mean the british public, when communications providers do their advertisement, if you check, it says these KEY words ‘UP TO’, what this ACTUALLY means is that your line can support ‘UP TO’ 8MB, meaning, not ALL lines can perform these speeds, and this is PURELY based upon length, if its ADSL of course, which most are, apart from a cable company. Also, if you dont want to recieve empty ‘promises’ on an 8MB line speed from advertisment  which does quote ‘UP TO’ then dont go with poor companies that you cant trust, its common sense if you think about it.

  511. mark November 4, 2008 at 3:00 am #

    im with virgin, on the 10MB package, was upgraded to that from 4MB for free, consistently get between 5.5 and 6. Just to make most of you aware, and by this, i mean the british public, when communications providers do their advertisement, if you check, it says these KEY words ‘UP TO’, what this ACTUALLY means is that your line can support ‘UP TO’ 8MB, meaning, not ALL lines can perform these speeds, and this is PURELY based upon length, if its ADSL of course, which most are, apart from a cable company. Also, if you dont want to recieve empty ‘promises’ on an 8MB line speed from advertisment  which does quote ‘UP TO’ then dont go with poor companies that you cant trust, its common sense if you think about it.

  512. Tony November 5, 2008 at 11:26 pm #

    Hi   I really dont know anything about broadband and download speeds but I have just upgraded from virgin media 2Mb to 4Mb and subsequently to 10Mb FOC. I have just used the speed test and my results seem to me to be pretty poor at 616Kbps download and 95Kbps upload. Am I right? What do I do to sort this out? Am I being ripped off?  Please help!!!

  513. Tony November 5, 2008 at 11:26 pm #

    Hi   I really dont know anything about broadband and download speeds but I have just upgraded from virgin media 2Mb to 4Mb and subsequently to 10Mb FOC. I have just used the speed test and my results seem to me to be pretty poor at 616Kbps download and 95Kbps upload. Am I right? What do I do to sort this out? Am I being ripped off?  Please help!!!

  514. Tony November 6, 2008 at 12:26 am #

    Hi   I really dont know anything about broadband and download speeds but I have just upgraded from virgin media 2Mb to 4Mb and subsequently to 10Mb FOC. I have just used the speed test and my results seem to me to be pretty poor at 616Kbps download and 95Kbps upload. Am I right? What do I do to sort this out? Am I being ripped off?  Please help!!!

  515. Jerry Brooker November 10, 2008 at 10:55 am #

    paying for 2mb and getting 560kbps, sh**

  516. Jerry Brooker November 10, 2008 at 10:55 am #

    paying for 2mb and getting 560kbps, sh**

  517. Jerry Brooker November 10, 2008 at 11:55 am #

    paying for 2mb and getting 560kbps, sh**

  518. Apple Macbook November 11, 2008 at 12:33 pm #

    I used the speedtester a few months ago at home and discovered that I was getting a much lower speed than we were actually paying for.

    Is there any way of speeding this up?

  519. Apple Macbook November 11, 2008 at 12:33 pm #

    I used the speedtester a few months ago at home and discovered that I was getting a much lower speed than we were actually paying for.

    Is there any way of speeding this up?

  520. Apple Macbook November 11, 2008 at 1:33 pm #

    I used the speedtester a few months ago at home and discovered that I was getting a much lower speed than we were actually paying for.

    Is there any way of speeding this up?

  521. Steve Lloyd November 19, 2008 at 10:08 pm #

    Do not trust the positive Virgin cable reviews posted. I have found them a bit to corporate to be believable. My experience of the Virgin Cable complaints/customer service is abysmall and that you only get an Indian call centre who can only parrot the standard phrases which do not cure any Virgin hardware problems.  My service in the Plymouth area averaged 0.5 Mbs at 18.00 in the evening when i wanted to use the broadband, to 9.86 Mbs at 07.00  when no one was using it.  This has gone on for nearly 2 months now, 20 calls to complain,5 emails saying ‘there is a fault,but we can’t tell you when we can fix it’, I have had enough and re-connecting my BT line to get a reliable service. EuroBell & Telewest/Blueyonder were 100% fault free, Virgin is just pants and should be taken to court for thier misrepresentative adverts. ‘ Mother of all Broadbands’ MY ARSE.

  522. TJ November 20, 2008 at 10:00 am #

    urrrm, im on the virgin 20meg connection, and ifound that when i connect directly i recieve upto around 14 meg, which is brilliant, but if i connect via the router, with an ethernet cable it slows down to around 7 meg, which is strange because at the time of the test no computers were connected wirelesly, lol
    oh nd btw i have a question, since my laptop is connected via the ethernet to the router, would it make a difference if i connect wirelessly aswell to the same laptop?
    just wanted to know, as i have threecomputers on this wireless networks, and it slows down my speed vastly

  523. TJ November 20, 2008 at 10:00 am #

    urrrm, im on the virgin 20meg connection, and ifound that when i connect directly i recieve upto around 14 meg, which is brilliant, but if i connect via the router, with an ethernet cable it slows down to around 7 meg, which is strange because at the time of the test no computers were connected wirelesly, lol
    oh nd btw i have a question, since my laptop is connected via the ethernet to the router, would it make a difference if i connect wirelessly aswell to the same laptop?
    just wanted to know, as i have threecomputers on this wireless networks, and it slows down my speed vastly

  524. TJ November 20, 2008 at 11:00 am #

    urrrm, im on the virgin 20meg connection, and ifound that when i connect directly i recieve upto around 14 meg, which is brilliant, but if i connect via the router, with an ethernet cable it slows down to around 7 meg, which is strange because at the time of the test no computers were connected wirelesly, lol
    oh nd btw i have a question, since my laptop is connected via the ethernet to the router, would it make a difference if i connect wirelessly aswell to the same laptop?
    just wanted to know, as i have threecomputers on this wireless networks, and it slows down my speed vastly

  525. TalkTalk Hater November 24, 2008 at 5:18 pm #

    Im on talktalk 8mg/s and i get less than 1/2 mg/s. is there a way to make it quicker

  526. TalkTalk Hater November 24, 2008 at 5:18 pm #

    Im on talktalk 8mg/s and i get less than 1/2 mg/s. is there a way to make it quicker

  527. TalkTalk Hater November 24, 2008 at 6:18 pm #

    Im on talktalk 8mg/s and i get less than 1/2 mg/s. is there a way to make it quicker

  528. MIG November 27, 2008 at 7:58 pm #

    Following 24hrs of head-banging to actually get the Talktalk server to talk to my system it now seems that the ‘up to’ 8 Mb/s is really 3.4 to 3.8 Mb/s
    The BT line is capable of carrying 6.5 Mb/s according to the BT test carried out recently, so talktalk give me half of what is available
    Get what you pay for I suppose!

  529. MIG November 27, 2008 at 7:58 pm #

    Following 24hrs of head-banging to actually get the Talktalk server to talk to my system it now seems that the ‘up to’ 8 Mb/s is really 3.4 to 3.8 Mb/s
    The BT line is capable of carrying 6.5 Mb/s according to the BT test carried out recently, so talktalk give me half of what is available
    Get what you pay for I suppose!

  530. MIG November 27, 2008 at 8:58 pm #

    Following 24hrs of head-banging to actually get the Talktalk server to talk to my system it now seems that the ‘up to’ 8 Mb/s is really 3.4 to 3.8 Mb/s
    The BT line is capable of carrying 6.5 Mb/s according to the BT test carried out recently, so talktalk give me half of what is available
    Get what you pay for I suppose!

  531. malcolm November 27, 2008 at 9:03 pm #

    Well MIG you are such a lucky guy to be getting that much from talktalk, my 8mbps is .450 in real terms, about equal with dial up, you will find the tech department very unhelpful until they transfer you to 2nd line support who seem to know what they are talking about, my line only supports 1.1 Mbps according to talktalk but recently I had a nearly 4 Mbps connection which was unstable, intrestingly my neighbours with other ISPs get speeds in excess of 6Mbps, have heard all the excuses< BT  installed Aliminium cables, your PC is not configured correctly, your router has the wrong settings, it’s their bloody equipment for christ sake
    Did they tell you they have now taken over your phone line and it will cost you £70 to go back to BT then on to another ISP

  532. malcolm November 27, 2008 at 9:03 pm #

    Well MIG you are such a lucky guy to be getting that much from talktalk, my 8mbps is .450 in real terms, about equal with dial up, you will find the tech department very unhelpful until they transfer you to 2nd line support who seem to know what they are talking about, my line only supports 1.1 Mbps according to talktalk but recently I had a nearly 4 Mbps connection which was unstable, intrestingly my neighbours with other ISPs get speeds in excess of 6Mbps, have heard all the excuses< BT  installed Aliminium cables, your PC is not configured correctly, your router has the wrong settings, it’s their bloody equipment for christ sake
    Did they tell you they have now taken over your phone line and it will cost you £70 to go back to BT then on to another ISP

  533. malcolm November 27, 2008 at 10:03 pm #

    Well MIG you are such a lucky guy to be getting that much from talktalk, my 8mbps is .450 in real terms, about equal with dial up, you will find the tech department very unhelpful until they transfer you to 2nd line support who seem to know what they are talking about, my line only supports 1.1 Mbps according to talktalk but recently I had a nearly 4 Mbps connection which was unstable, intrestingly my neighbours with other ISPs get speeds in excess of 6Mbps, have heard all the excuses< BT  installed Aliminium cables, your PC is not configured correctly, your router has the wrong settings, it’s their bloody equipment for christ sake
    Did they tell you they have now taken over your phone line and it will cost you £70 to go back to BT then on to another ISP

  534. MIG November 28, 2008 at 7:39 pm #

    It may help to understand how I get as much a 3 Mb/s if you consider that I am in visual range of the telephone exchange!
    Having only just managed to get on line this evening after trying and failing all day I have taken advantage of Talktalk’s 30 day trial, given up and gone back to BT. for phones AND broadband – It works out similar cost as Tiscali long term..

  535. MIG November 28, 2008 at 7:39 pm #

    It may help to understand how I get as much a 3 Mb/s if you consider that I am in visual range of the telephone exchange!
    Having only just managed to get on line this evening after trying and failing all day I have taken advantage of Talktalk’s 30 day trial, given up and gone back to BT. for phones AND broadband – It works out similar cost as Tiscali long term..

  536. MIG November 28, 2008 at 8:39 pm #

    It may help to understand how I get as much a 3 Mb/s if you consider that I am in visual range of the telephone exchange!
    Having only just managed to get on line this evening after trying and failing all day I have taken advantage of Talktalk’s 30 day trial, given up and gone back to BT. for phones AND broadband – It works out similar cost as Tiscali long term..

  537. Cynic December 4, 2008 at 5:58 pm #

    I’m on orange and According to the 8 speed tests I’ve conducted today that I”m getting anything from 0.107Meg upto 2.5meg within 5 minutes. Most are around dialup speed if I’m lucky. I should be able to get 6 meg. i’m within 300m of exchange. What is going on?

  538. Cynic December 4, 2008 at 5:58 pm #

    I’m on orange and According to the 8 speed tests I’ve conducted today that I”m getting anything from 0.107Meg upto 2.5meg within 5 minutes. Most are around dialup speed if I’m lucky. I should be able to get 6 meg. i’m within 300m of exchange. What is going on?

  539. Cynic December 4, 2008 at 6:58 pm #

    I’m on orange and According to the 8 speed tests I’ve conducted today that I”m getting anything from 0.107Meg upto 2.5meg within 5 minutes. Most are around dialup speed if I’m lucky. I should be able to get 6 meg. i’m within 300m of exchange. What is going on?

  540. savings accounts December 4, 2008 at 8:21 pm #

    ust joined AOL and it is absolutely crap , tech support in mumbasai and do not know what they are talking about, only getting less than 1kbs .
    not bad for paying for 8mb i suppose as we do live in england.Seems to be the norm now in this country.Ripp us off and charge us for privilage.
    ofcom has told them , if they advertise 8mg then they have to supply 8mg.
    Tiscali no better . just unfortunate i cant get o2.

  541. savings accounts December 4, 2008 at 8:21 pm #

    ust joined AOL and it is absolutely crap , tech support in mumbasai and do not know what they are talking about, only getting less than 1kbs .
    not bad for paying for 8mb i suppose as we do live in england.Seems to be the norm now in this country.Ripp us off and charge us for privilage.
    ofcom has told them , if they advertise 8mg then they have to supply 8mg.
    Tiscali no better . just unfortunate i cant get o2.

  542. savings accounts December 4, 2008 at 9:21 pm #

    ust joined AOL and it is absolutely crap , tech support in mumbasai and do not know what they are talking about, only getting less than 1kbs .
    not bad for paying for 8mb i suppose as we do live in england.Seems to be the norm now in this country.Ripp us off and charge us for privilage.
    ofcom has told them , if they advertise 8mg then they have to supply 8mg.
    Tiscali no better . just unfortunate i cant get o2.

  543. malcolm December 4, 2008 at 9:00 pm #

    Please please keep posting your comments ISPs are ripping us off big time and only public opinion will sway the Govenment to take action ,think of it, a fridge that don’t get cold, a car that does not go faster than 5mph, a aircraft that cannot reach it’s destination, there would be hell to pay, questions asked in the house, but ISPs funded by new users monies seem to avoid any comment from a govenment that urged us to join the internet revolution
    Keep posting we will get what we pay for or crash the whole thing when we withdraw
    We are not motorist subject to every whim of anybody who can think up a new way to get money out of us, we have rights and if they are not granted, cut us off, how many internet related big named companies could now survive without our custom online, let the money fight the money for a change, if they want our custom sort out the companies that provide it or go down, it’s as simple as that

  544. malcolm December 4, 2008 at 9:00 pm #

    Please please keep posting your comments ISPs are ripping us off big time and only public opinion will sway the Govenment to take action ,think of it, a fridge that don’t get cold, a car that does not go faster than 5mph, a aircraft that cannot reach it’s destination, there would be hell to pay, questions asked in the house, but ISPs funded by new users monies seem to avoid any comment from a govenment that urged us to join the internet revolution
    Keep posting we will get what we pay for or crash the whole thing when we withdraw
    We are not motorist subject to every whim of anybody who can think up a new way to get money out of us, we have rights and if they are not granted, cut us off, how many internet related big named companies could now survive without our custom online, let the money fight the money for a change, if they want our custom sort out the companies that provide it or go down, it’s as simple as that

  545. malcolm December 4, 2008 at 10:00 pm #

    Please please keep posting your comments ISPs are ripping us off big time and only public opinion will sway the Govenment to take action ,think of it, a fridge that don’t get cold, a car that does not go faster than 5mph, a aircraft that cannot reach it’s destination, there would be hell to pay, questions asked in the house, but ISPs funded by new users monies seem to avoid any comment from a govenment that urged us to join the internet revolution
    Keep posting we will get what we pay for or crash the whole thing when we withdraw
    We are not motorist subject to every whim of anybody who can think up a new way to get money out of us, we have rights and if they are not granted, cut us off, how many internet related big named companies could now survive without our custom online, let the money fight the money for a change, if they want our custom sort out the companies that provide it or go down, it’s as simple as that

  546. iwanthighspeed. December 5, 2008 at 5:18 am #

    I have had comcast high speed boost internet (16 mbps) for months and each week I have documented speed tests. My average is 5.82 mbps. Tomorrow, Comcast has one chance to come clean as an American corporation to be accountable and practice good business ethics. They can ether refund me the money or adjust my bill for the next months. One chance Comcast to be accountable.

  547. iwanthighspeed. December 5, 2008 at 5:18 am #

    I have had comcast high speed boost internet (16 mbps) for months and each week I have documented speed tests. My average is 5.82 mbps. Tomorrow, Comcast has one chance to come clean as an American corporation to be accountable and practice good business ethics. They can ether refund me the money or adjust my bill for the next months. One chance Comcast to be accountable.

  548. iwanthighspeed. December 5, 2008 at 6:18 am #

    I have had comcast high speed boost internet (16 mbps) for months and each week I have documented speed tests. My average is 5.82 mbps. Tomorrow, Comcast has one chance to come clean as an American corporation to be accountable and practice good business ethics. They can ether refund me the money or adjust my bill for the next months. One chance Comcast to be accountable.

  549. Steve Lloyd December 5, 2008 at 4:08 pm #

    Have changed to O2 16 Mb ADSL service and get a reliable 13 Mb average. What a change from my old Virgin Cable service which averaged out at 0.5 Mb and at 5 to 8 PM normally was at 0.3 Mb. If you want a reliable, easy to set up, UK helpline broadband, then O2 is my recommended choice.

  550. Steve Lloyd December 5, 2008 at 4:08 pm #

    Have changed to O2 16 Mb ADSL service and get a reliable 13 Mb average. What a change from my old Virgin Cable service which averaged out at 0.5 Mb and at 5 to 8 PM normally was at 0.3 Mb. If you want a reliable, easy to set up, UK helpline broadband, then O2 is my recommended choice.

  551. Steve Lloyd December 5, 2008 at 5:08 pm #

    Have changed to O2 16 Mb ADSL service and get a reliable 13 Mb average. What a change from my old Virgin Cable service which averaged out at 0.5 Mb and at 5 to 8 PM normally was at 0.3 Mb. If you want a reliable, easy to set up, UK helpline broadband, then O2 is my recommended choice.

  552. karl December 5, 2008 at 4:18 pm #

    with aol and there crap

  553. karl December 5, 2008 at 4:18 pm #

    with aol and there crap

  554. karl December 5, 2008 at 5:18 pm #

    with aol and there crap

  555. Luke Mansell December 10, 2008 at 3:04 am #

    My internet connection is very random and inconsistent :(. Althow i pay £17 for 3mb when I should be paying £4.50. I dont even get 3mb!!!. Its sometimes high 2 and sometimes goes as low as 800bps :(. I would’nt mind so much if it was consistently 3mb. I hate virgin media. I’d complain but its a bunch of random Pakistanis from a different country who know nothing…

  556. Luke Mansell December 10, 2008 at 3:04 am #

    My internet connection is very random and inconsistent :(. Althow i pay £17 for 3mb when I should be paying £4.50. I dont even get 3mb!!!. Its sometimes high 2 and sometimes goes as low as 800bps :(. I would’nt mind so much if it was consistently 3mb. I hate virgin media. I’d complain but its a bunch of random Pakistanis from a different country who know nothing…

  557. Luke Mansell December 10, 2008 at 4:04 am #

    My internet connection is very random and inconsistent :(. Althow i pay £17 for 3mb when I should be paying £4.50. I dont even get 3mb!!!. Its sometimes high 2 and sometimes goes as low as 800bps :(. I would’nt mind so much if it was consistently 3mb. I hate virgin media. I’d complain but its a bunch of random Pakistanis from a different country who know nothing…

  558. malcolm December 10, 2008 at 6:50 pm #

    Leaving talktalk on a jet plane know I’m never coming back again, oh folks I love to go
    Sorry about that but after 20 months of the worst service you can imagine I’m getting out, free of charges as it goes thus saving between £70-£135
    No clue about new service but cannot be worse than talktalk!!!!

    Intrestingly talktalk have been on the phone constantly offering to renew my contract and give me a higher speed service, Ho ho, catch me once shame on you , catch me twice shame on me!!
    Leaving on a jetplane, never coming back again, your service is so much crap
     

  559. malcolm December 10, 2008 at 6:50 pm #

    Leaving talktalk on a jet plane know I’m never coming back again, oh folks I love to go
    Sorry about that but after 20 months of the worst service you can imagine I’m getting out, free of charges as it goes thus saving between £70-£135
    No clue about new service but cannot be worse than talktalk!!!!

    Intrestingly talktalk have been on the phone constantly offering to renew my contract and give me a higher speed service, Ho ho, catch me once shame on you , catch me twice shame on me!!
    Leaving on a jetplane, never coming back again, your service is so much crap
     

  560. malcolm December 10, 2008 at 7:50 pm #

    Leaving talktalk on a jet plane know I’m never coming back again, oh folks I love to go
    Sorry about that but after 20 months of the worst service you can imagine I’m getting out, free of charges as it goes thus saving between £70-£135
    No clue about new service but cannot be worse than talktalk!!!!

    Intrestingly talktalk have been on the phone constantly offering to renew my contract and give me a higher speed service, Ho ho, catch me once shame on you , catch me twice shame on me!!
    Leaving on a jetplane, never coming back again, your service is so much crap
     

  561. Mark Bray December 11, 2008 at 5:29 pm #

    I have just tried a broadband upgrade with Tiscali to give me a faster download speed. Told it will take 10-12 days to go active. 7 weeks later and about 5/6 hours worth of calls to them it’s finally worked, I wonder if they’ll re-imburse it all…. Crap customer service in India who are not interested in your opinions and who do not give updates. Seems they’re only interested in your money. 1 more chance then there opff the map. Recommend them – no way…..

  562. Mark Bray December 11, 2008 at 5:29 pm #

    I have just tried a broadband upgrade with Tiscali to give me a faster download speed. Told it will take 10-12 days to go active. 7 weeks later and about 5/6 hours worth of calls to them it’s finally worked, I wonder if they’ll re-imburse it all…. Crap customer service in India who are not interested in your opinions and who do not give updates. Seems they’re only interested in your money. 1 more chance then there opff the map. Recommend them – no way…..

  563. Mark Bray December 11, 2008 at 6:29 pm #

    I have just tried a broadband upgrade with Tiscali to give me a faster download speed. Told it will take 10-12 days to go active. 7 weeks later and about 5/6 hours worth of calls to them it’s finally worked, I wonder if they’ll re-imburse it all…. Crap customer service in India who are not interested in your opinions and who do not give updates. Seems they’re only interested in your money. 1 more chance then there opff the map. Recommend them – no way…..

  564. Paul Ballard December 12, 2008 at 7:43 pm #

    I have a ntlworld now Virgin Media 2MB broadband service. In tests this regularly returns 150k – 700k and web pages take forever to load. Virgin Media’s Indian call centre tells me this is normal and that to get a 2MB connection I Have to subscribe to their 20MB service!  I have emailed their 48 hour support service to complain but 5 days later I am still waiting for a reply.  If you don’t have Virgin Media yet avoid it like the plague !!!! You have been warned.  

  565. Paul Ballard December 12, 2008 at 7:43 pm #

    I have a ntlworld now Virgin Media 2MB broadband service. In tests this regularly returns 150k – 700k and web pages take forever to load. Virgin Media’s Indian call centre tells me this is normal and that to get a 2MB connection I Have to subscribe to their 20MB service!  I have emailed their 48 hour support service to complain but 5 days later I am still waiting for a reply.  If you don’t have Virgin Media yet avoid it like the plague !!!! You have been warned.  

  566. Paul Ballard December 12, 2008 at 8:43 pm #

    I have a ntlworld now Virgin Media 2MB broadband service. In tests this regularly returns 150k – 700k and web pages take forever to load. Virgin Media’s Indian call centre tells me this is normal and that to get a 2MB connection I Have to subscribe to their 20MB service!  I have emailed their 48 hour support service to complain but 5 days later I am still waiting for a reply.  If you don’t have Virgin Media yet avoid it like the plague !!!! You have been warned.  

  567. free ipods December 16, 2008 at 1:23 pm #

    This speedtest is incredibly fast.
    Much faster at loading than speedtest.net

    Viewed the college network speeds and its into the 10,000+region.
    Thanks

  568. free ipods December 16, 2008 at 1:23 pm #

    This speedtest is incredibly fast.
    Much faster at loading than speedtest.net

    Viewed the college network speeds and its into the 10,000+region.
    Thanks

  569. free ipods December 16, 2008 at 2:23 pm #

    This speedtest is incredibly fast.
    Much faster at loading than speedtest.net

    Viewed the college network speeds and its into the 10,000+region.
    Thanks

  570. ipods December 16, 2008 at 1:25 pm #

    Awesome little thing.

    Much faster than speedtest.net
    Viewed the college network speeds just now and they’re off the scale 🙂
    Thanks

  571. ipods December 16, 2008 at 1:25 pm #

    Awesome little thing.

    Much faster than speedtest.net
    Viewed the college network speeds just now and they’re off the scale 🙂
    Thanks

  572. ipods December 16, 2008 at 2:25 pm #

    Awesome little thing.

    Much faster than speedtest.net
    Viewed the college network speeds just now and they’re off the scale 🙂
    Thanks

  573. Paul Ballard December 16, 2008 at 6:45 pm #

    Virgin Media update.  After a long wait and many calls to India Virgin Media have finally replaced my modem. It now appears that it was out of date and faulty. I now have a full 1.8 – 2.0 MB service. Now that is much better! 

  574. Paul Ballard December 16, 2008 at 6:45 pm #

    Virgin Media update.  After a long wait and many calls to India Virgin Media have finally replaced my modem. It now appears that it was out of date and faulty. I now have a full 1.8 – 2.0 MB service. Now that is much better! 

  575. Paul Ballard December 16, 2008 at 7:45 pm #

    Virgin Media update.  After a long wait and many calls to India Virgin Media have finally replaced my modem. It now appears that it was out of date and faulty. I now have a full 1.8 – 2.0 MB service. Now that is much better! 

  576. David Radford December 18, 2008 at 11:10 am #

    Have changed to 10mb service from Virgin,never had less than 9.7mb. Very happy with results

  577. David Radford December 18, 2008 at 12:10 pm #

    Have changed to 10mb service from Virgin,never had less than 9.7mb. Very happy with results

  578. marcin January 1, 2009 at 5:06 pm #

    Hi. 1,269 / 8,191 up/download. O2 8Mb. Thats great, the thing is to swap your phone line or just conect straight to main socket (less bad phone cable gives you better speed) Now I using wirelles and me speed goes up more than 1 Mb why ?? beacuse I moved router to main socket.  At the moment all routers offer at least 54Mb wirelles speed and you cant even reach that so way use ethernet ?? dosent make any point for me.
    ps: if you really want to check broadband speed buy a account on for example account on rapidshre and then try get any files from there and install dumeter to check the speed how fast the file will go.  with me 8Mb from o2 I can reach 950 KB/s  950*8 – 7600 Mb . One big B-bajt = 8 small b -bit

  579. marcin January 1, 2009 at 5:06 pm #

    Hi. 1,269 / 8,191 up/download. O2 8Mb. Thats great, the thing is to swap your phone line or just conect straight to main socket (less bad phone cable gives you better speed) Now I using wirelles and me speed goes up more than 1 Mb why ?? beacuse I moved router to main socket.  At the moment all routers offer at least 54Mb wirelles speed and you cant even reach that so way use ethernet ?? dosent make any point for me.
    ps: if you really want to check broadband speed buy a account on for example account on rapidshre and then try get any files from there and install dumeter to check the speed how fast the file will go.  with me 8Mb from o2 I can reach 950 KB/s  950*8 – 7600 Mb . One big B-bajt = 8 small b -bit

  580. marcin January 1, 2009 at 6:06 pm #

    Hi. 1,269 / 8,191 up/download. O2 8Mb. Thats great, the thing is to swap your phone line or just conect straight to main socket (less bad phone cable gives you better speed) Now I using wirelles and me speed goes up more than 1 Mb why ?? beacuse I moved router to main socket.  At the moment all routers offer at least 54Mb wirelles speed and you cant even reach that so way use ethernet ?? dosent make any point for me.
    ps: if you really want to check broadband speed buy a account on for example account on rapidshre and then try get any files from there and install dumeter to check the speed how fast the file will go.  with me 8Mb from o2 I can reach 950 KB/s  950*8 – 7600 Mb . One big B-bajt = 8 small b -bit

  581. tom January 8, 2009 at 6:42 pm #

    I have Tiscali broadband, I am paying £20 a month fo a 8mb internet connection, and the test has reavealed that my internet speed is 1.2mb.
    I would not recomed that you use tiscali, go for someone eles. Tiscali is rubbish!

  582. tom January 8, 2009 at 6:42 pm #

    I have Tiscali broadband, I am paying £20 a month fo a 8mb internet connection, and the test has reavealed that my internet speed is 1.2mb.
    I would not recomed that you use tiscali, go for someone eles. Tiscali is rubbish!

  583. tom January 8, 2009 at 7:42 pm #

    I have Tiscali broadband, I am paying £20 a month fo a 8mb internet connection, and the test has reavealed that my internet speed is 1.2mb.
    I would not recomed that you use tiscali, go for someone eles. Tiscali is rubbish!

  584. James January 15, 2009 at 2:33 pm #

    i have virgin 20mb and tests never go below 17.5 at busy times when its quiet ive seen it at 24 i’ve never had any problems with the

  585. James January 15, 2009 at 2:33 pm #

    i have virgin 20mb and tests never go below 17.5 at busy times when its quiet ive seen it at 24 i’ve never had any problems with the

  586. James January 15, 2009 at 3:33 pm #

    i have virgin 20mb and tests never go below 17.5 at busy times when its quiet ive seen it at 24 i’ve never had any problems with the

  587. Yarek January 18, 2009 at 11:52 am #

    I have TalkTalk and it’s very poor service!

  588. Yarek January 18, 2009 at 11:52 am #

    I have TalkTalk and it’s very poor service!

  589. Yarek January 18, 2009 at 12:52 pm #

    I have TalkTalk and it’s very poor service!

  590. mjk January 18, 2009 at 5:51 pm #

    I have sky… 8mb and never get more than 5.5 but more times than not I am under 2mb…

    Pretty sh+t really!!!!

    Trusting a homeless guy with 1 leg and 2 fingers would more than likely give beeter results!!

    If I cvould get Virgin fibre, trust me I would!

  591. mjk January 18, 2009 at 5:51 pm #

    I have sky… 8mb and never get more than 5.5 but more times than not I am under 2mb…

    Pretty sh+t really!!!!

    Trusting a homeless guy with 1 leg and 2 fingers would more than likely give beeter results!!

    If I cvould get Virgin fibre, trust me I would!

  592. mjk January 18, 2009 at 6:51 pm #

    I have sky… 8mb and never get more than 5.5 but more times than not I am under 2mb…

    Pretty sh+t really!!!!

    Trusting a homeless guy with 1 leg and 2 fingers would more than likely give beeter results!!

    If I cvould get Virgin fibre, trust me I would!

  593. mjk January 18, 2009 at 5:52 pm #

    Can’t even get 1 mb tonight…..

    Where is that homeless guy!!! lol.

  594. mjk January 18, 2009 at 5:52 pm #

    Can’t even get 1 mb tonight…..

    Where is that homeless guy!!! lol.

  595. mjk January 18, 2009 at 6:52 pm #

    Can’t even get 1 mb tonight…..

    Where is that homeless guy!!! lol.

  596. Jon Hyams January 18, 2009 at 8:39 pm #

    i cant get to 1mb
    i guess it will be worse if i am wireless
    ???????

  597. Jon Hyams January 18, 2009 at 8:39 pm #

    i cant get to 1mb
    i guess it will be worse if i am wireless
    ???????

  598. Jon Hyams January 18, 2009 at 9:39 pm #

    i cant get to 1mb
    i guess it will be worse if i am wireless
    ???????

  599. mjk January 18, 2009 at 9:04 pm #

    Unfortunetely you is right mate, wireless connection tends to loose you another 100kb approx

    Shit!!

    Try and get virgin!!

  600. mjk January 18, 2009 at 9:04 pm #

    Unfortunetely you is right mate, wireless connection tends to loose you another 100kb approx

    Shit!!

    Try and get virgin!!

  601. mjk January 18, 2009 at 10:04 pm #

    Unfortunetely you is right mate, wireless connection tends to loose you another 100kb approx

    Shit!!

    Try and get virgin!!

  602. Elise Hannah January 23, 2009 at 8:53 pm #

    I ran the test, but am not sure what these results mean:
    Download 752kbps
    Upload 912kbps
    Where do we go to understand the results?
    Thanks.

  603. Elise Hannah January 23, 2009 at 9:53 pm #

    I ran the test, but am not sure what these results mean:
    Download 752kbps
    Upload 912kbps
    Where do we go to understand the results?
    Thanks.

  604. russel January 25, 2009 at 7:53 pm #

    im with plusnet and my speed is always 2.5 to 4mb
    veryhappy with

  605. russel January 25, 2009 at 8:53 pm #

    im with plusnet and my speed is always 2.5 to 4mb
    veryhappy with

  606. Adam January 25, 2009 at 8:06 pm #

    I no everybody says BT offer a slow speed, im on option 3 and i truthfully cannot stand BT customer services but, my download speed is never under 3 meg and mostly 6 and 7 meg. Im on a ‘up to 8mb’ connection. I restart my homehub every week if it drops slow thus in turn makes the router search again and flatens out any slow speed. With my voip phone line aswell for free i cannot knock it. I live in a small town and cannot get fibre optic, so from a copper line my average is 5.5 meg which i think is good, i only got this though since they replaced my router with the new black one with the blue lights. GREAT ROUTER!

  607. Adam January 25, 2009 at 8:06 pm #

    I no everybody says BT offer a slow speed, im on option 3 and i truthfully cannot stand BT customer services but, my download speed is never under 3 meg and mostly 6 and 7 meg. Im on a ‘up to 8mb’ connection. I restart my homehub every week if it drops slow thus in turn makes the router search again and flatens out any slow speed. With my voip phone line aswell for free i cannot knock it. I live in a small town and cannot get fibre optic, so from a copper line my average is 5.5 meg which i think is good, i only got this though since they replaced my router with the new black one with the blue lights. GREAT ROUTER!

  608. Adam January 25, 2009 at 9:06 pm #

    I no everybody says BT offer a slow speed, im on option 3 and i truthfully cannot stand BT customer services but, my download speed is never under 3 meg and mostly 6 and 7 meg. Im on a ‘up to 8mb’ connection. I restart my homehub every week if it drops slow thus in turn makes the router search again and flatens out any slow speed. With my voip phone line aswell for free i cannot knock it. I live in a small town and cannot get fibre optic, so from a copper line my average is 5.5 meg which i think is good, i only got this though since they replaced my router with the new black one with the blue lights. GREAT ROUTER!

  609. sadjkll; January 28, 2009 at 11:36 pm #

    sky is ment to be 8mb speed. u never get more than 3mb most days its 1.2mb bps.

  610. sadjkll; January 28, 2009 at 11:36 pm #

    sky is ment to be 8mb speed. u never get more than 3mb most days its 1.2mb bps.

  611. sadjkll; January 29, 2009 at 12:36 am #

    sky is ment to be 8mb speed. u never get more than 3mb most days its 1.2mb bps.

  612. Danny January 29, 2009 at 1:06 pm #

    I’m with sky and i have the max package, this site says i am getting 7.6 mg download speed. Which is pretty good.

  613. Danny January 29, 2009 at 2:06 pm #

    I’m with sky and i have the max package, this site says i am getting 7.6 mg download speed. Which is pretty good.

  614. lee January 29, 2009 at 11:12 pm #

    im in south wales and im on a web and walk with Tmobile and the most i can get as i done a test on this site and it giving me just ‘544kbp/s’ download speed and ‘777kbp/s’ upload speed is there anyone els on a Tmobile dongo that is getting better speed and do anyone no what the speed should be if u getting 3G or GPRS…..

  615. lee January 30, 2009 at 12:12 am #

    im in south wales and im on a web and walk with Tmobile and the most i can get as i done a test on this site and it giving me just ‘544kbp/s’ download speed and ‘777kbp/s’ upload speed is there anyone els on a Tmobile dongo that is getting better speed and do anyone no what the speed should be if u getting 3G or GPRS…..

  616. Dave