Don’t Shop At Pixmania – Awful Customer Service
Everton | Nov 14, 2006 | View Comments
I recently ordered a new LCD TV to go in my bedroom from Pixmania. I’d never ordered anything from them before, and they looked like a good bet but I was shocked by the customer service. My TV went ‘missing’ in the post, and despite constant emails from me, my TV was never recovered. What made it worse, was rather than just sending me a replacement while they investigated where my TV had disappeared to, they just kept fobbing me off via email.
In the end after a month they finally offered me a refund, but no compensation or even an apology for my troubles. I definitely won’t be using Pixmania again.
All I can say is I’ve just ordered the same TV from Scan and I know it’ll arrive on time on Friday.
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Filed Under: Internet News
About the Author: Everton is based in London and has worked in the internet and mobile space for over ten years now, and before that worked in corporate strategy and consulting. He has a degree in Economics from Cambridge University.He also writes for Windows 7 News, Windows 8 News and One Tip A Day.
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