Don’t Shop At Pixmania – Awful Customer Service

Pixmania's After Sales Service is Non exsistent.  Over 5 weeks ago I ordered a Leather Case for my Mobile Phone, IN STOCK according to the website.  I have asked to cancel my order and have a refund, each time I get a standard reply contact Mobilostore the Company apparently suppling it.  My Credit Card statement shows money went to FotoVista the parent Company of Pixmania.  No reply from FotoVista or Mobilostore.
I have emailed DSG the Company who owns them and Curry's. still no reply.  I am now going to open a dispute with Paypal.

"Team Pixmania" are more than uselss. They terms and conditions breach UK and European Law. I ordered a camara and extras in September 2008 and the good have never been delievered to me. It seems they delivered it to some random person who signed "Paul" (my name is not Paul btw). I provided a copy of my signature (which unsuprisingly was nothing whatsoever like "Paul") over 3 months ago and yet I am still waiting for a refund...... Pixmania are coming up with pathetic excuses. E.g. If you were to order goods from them and the courier company deliver it to someone other than you it is apparently not Pixmania's problem! i.e. they will breach a term of the contract (non-performance) and still think it's ok to take your money. Do not order from Pixmania.

@Pixmania... what a load of rubbish

Dear Customers.
We appreciate any feedback you may have regarding your experience with Pixmania.
We strive to provide the highest level of customer satisfaction possible.
If you would like to contact us directly regarding your order or a future order please do not hesitate to contact us by e-mail at mediator_uk@pixmania.com.
We would be happy to answer any queries you may have.
Best Regards.
Team Pixmania.

Please see my comment below. "We strive to provide the highest level of customer satisfaction possible."  Pretty sure this is a lie.

Team Pixmania ?
You must be the most incompetent "Team" there is.
You do take customers money; invest it and do not deliver the goods. Just before legal action is taken against you, a refund is on the way.
Let us hope and pray that you go bust this year, you have certainly deserved it.

I wouldnt shop at Pixmania again, keyboard came in french the first time, a pc monitor claimed in stock with 3 - 4 day delivery is still not here after seven days and no expected delivery date. Apalling after sales, Do not buy from these guys.

STAY AWAY FROM PIXMANIA.

I placed an oder for a Canon EOS1000D DSLR camera which the was advertised price on Amazon was £158.00 (although the seller was PixMania) when I knew that the DSLR goes for in excess of £360.00.

I paid and the order got processed only to receive an email from PixMania the following day stating they were out of stock. LIES!!!!. I then went into their website and placed an order for the same camera @£380.00 and surprise surprise they had loads of stock.
They are not willing to honour the deal. Shame on you Pix Mania.

If anyone hasn't realised yet, 'Olivia' and 'gicu' are the same person who forgot to change PCs so the same IP address popped up.  What's of particular interest is the domain is http://atreides.businessrelations.ro/ - I wonder if Pixmania are trying to address all the bad feedback they are getting on the web?

Ahhh, the odious company lackeys have turned up.
This company are liars, the OFT are looking into there false advertising (always in stock? yeah right. they'll tell you it is until they've got your money).
Now may I suggest you hop of and study a little English grammar rather than translating "cheese eating surrender monkey" through Babelfish and posting the result here.