BT The Number 1 Broadband Provider In The UK

May 17th, 2007 • Related • Filed Under

BT has regained it’s lead as the number one Broadband Provider in the UK, passing Virgin Media who had held the top spot for the last year. BT now has 3.7m Broadband users in the UK and 26% of the overall market. What was even more impressive was that BT grabbed 32% of all new customers during the last quarter, despite the huge amounts of money spent by BSkyB and Virgin Media who relaunched in February.

I’m still a Virgin Media customer and I probably will stick with them for a while, as although Virgin Media recently announced Speed capping which hasn’t gone down very well, I don’t think the speed caps are being applied to customers in the old Telewest franchises where the network is superior to the network in the old ntl franchise. What could make me move though is BT Vision, which offers a nice way to get quality programming on demand without having to pay a monthly subscription for junk I don’t want or have time to watch.

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Everton is based in London and has worked in the internet and mobile space for over ten years now, and before that worked in corporate strategy and consulting. He has a degree in Economics from Cambridge University, and currently runs the Portal and online operations for one of the largest ISPs in the UK. He also writes for Windows 7 News.

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There Are 5 Responses So Far. »

  1. #1

    Comment by Zath on 17 May 2007:

    I’m always rather sceptical when it comes to BT. I’ve had many problems with their services and subsequent customer service over the years.

    I’m guessing that these figures include the companies that BT are buying, such as Plusnet that they recently acquired?

    Obviously it’s still growth for BT, but I’d also say that it’s perhaps not growth based on gaining new customers on the strength of their service?

    Just me playing devil’s advocate ;)

  2. #2

    Comment by Everton on 17 May 2007:

    you’re right, the 3.7m is a combination of BT Broadband and Plusnet. Plusnet only account for 0.2m.

    Service is becoming key in the UK, and ntl don’t seem to have benefitted from using the Virgin brand, and CPW continue to struggle. As the market matures it will become even more important

  3. #3

    Comment by Blogging Tips on 17 May 2007:

    Is there a way to get an UK connection :P
    Man, I`m paying 40$ for a 52K here in Lebanon!

  4. #4

    Comment by Bosco Brand on 31 May 2007:

    I’ve also heard some less-than-sparkling things about BT. One thing I read in another blog is that they secretly block ports. It’s important to investigate a provider before investing in their services, especially if you are getting something like a business t1 line.

  5. #5

    Comment by bob on 7 October 2007:

    btw virgin have caped old telewest customers i have been a customer for 5 years and im getting it hard core this page alone took 27.778 seconds to load WTF Virgin should get there act together

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