Virgin Media Need To Change Their Speed Capping Policy
With every day that goes by I am getting more and more frustrated with Virgin Media’s new speed capping policy. After having an unlimited genuine 10MB service from Telewest for 1 year for £35 a month with no complaints, I’m now paying £37 a month for a 20MB service which is effectively giving me 5MB.
I’m only getting 5MB thanks to Virgin Media’s annoying new speed capping policy. Once I hit 3GB of usage i.e. after 20 mins of downloading, my ‘20MB’ connection is then limited to 5MB for the next four hours. 5MB may sound like a reasonable speed, but after having a constant 10MB line speed for a year from Telewest, I can really notice the drop-off in speed. Basically, I’ve effectively had my line speed halved and my price put up by £2/pm.
I can understand that Virgin Media want to protect their network, particularly the inferior ntl network, but what’s the point of ‘increasing’ speeds just to gain a marketing claim when loyal users like myself (nearly 7 years and counting) are now getting a raw deal?
I think the time has come for me to switch providers. Does anyone know which ISPs don’t cap speeds or limit monthly downloads?
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Comment by greg on 2 July 2008:
stuck with virgin- need to pay £125 to get bt phone line back on then go with o2 internet £15 per month for 20meg if u have an o2 mobile if not £20 o2 just came tops in poll
Comment by noname on 12 June 2008:
I paid so much to get these shit from Virgin! What’s the use of ‘free upgrade’. It’s all scam!