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How To Save Money – The Simple Way

View Comments July 22, 2007 | Zane

Everton worte a post complaining about the Virgin Media’s internet broadband capping policy and its expensive monthly fee, so I thought it’s time to share my experience with certain internet broadband provider and how I saved money.

Before I start to tell you my glorious story, I’d like to thank the BBC programme called “Don’t get done, Get Dom“. It’s that programme which taught me how to haggle the price down.

It was about 15 days ago, after watching the programme, I decided to make a few phone calls. One was to my broadband service provider, BulldogBroadband. Before I called, I did a bit of research on the price of one of bulldog broadband’s competitor, Tiscali. After comparison, I realised that tiscali was offering a better deal on the same services pricewise.

So I dialed the number to BulldogBroadband…

Now here is what impressed me, someone from BulldogBroadband answered the phone within 15 seconds…you know what that means: that means good customer services. If you live in the UK, and have had some experience of dealing with companies, you’ll know what I’m talking about, sometimes, they left you listening to the blipping boring music for more than 5 minutes, even longer…

so far so good…

I told the gentleman about my comparison, and asked BulldogBroadband to match Tiscali’s quote. He said he counldn’t do that, and he explained to me why of which I was fully aware: Set-up fee, transfer between landlines which costs money again and the waiting time…However, he gave me £5 discount each month(only £2 short of my initial target), and that’s £60 saved in a year.

Success…

Sometimes, saving money is only a phone call away with a little bit of research, and simple as that.

a few points:

1. Always take advantage of the comparison sites

2. Watch good television and learn and apply it in real life

3. Always threaten to leave, they will sit up and take notice and you will ultimately get a cheaper deal.

Back to Everton’s post, I think Everton needs to switch broadband service providers, maybe to BulldogBroadband Unlimited Plus where the capping is set on 16mb which would cost £24.99(£19.99 for the first 2 months) plus £10.50 for landline which adds up to £35 a month, compared to Virgin Media, it’s still a very good deal. What Everton should do is to call BulldogBroad, and tell them that he’s undecided which company he’d take up, and I’m sure he’d get some discount from BulldogBroadband.

As some may have noticed, I didn’t mention BT above, well, you see, my girlfriend who currently lives in London has got a problem with BT which involves a disfunctional BT router. BT promised to send her a new one which hasn’t arrived after her being unable to use the internet for over a month. She called BT a couple of times, but was told that the postman counldn’t find her address. I wonder how they managed to deliver the first router in the first place.

I’m going to London on Sunday to help her out. Hopefully, she’ll some discount plus a bit of compensation too. Wish me luuuuuuuck!!!

Are you happy with your broadband service provider? Would you like to share you tricks to save money? Please let us know.

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About Zane: View posts.

  • These are good tips, but I’m not sure if you should make all the food and cake yourself in order to save time and money. There are plenty of affordable restaurants and caterers that can prepare foods for you as it is their speciality.
  • great tips. thanks for sharing.
  • if the company is good they will hear your voice listen to customer needs and they dont want to lose the customer.

    While some companies wont bother i thing BulldogBroadband is the nice company that understand the customer needs and dont want to leave its customer.
  • Haggling rarely works in the US, but I do try it with Sprint when it's time for me to re-think my cellular service. I hit them hard last go round. Mostly, I have some weight to throw around, because I have been with them for 9 years now. I play that card. I got a sweet deal last time I called and the phone I wanted as well.
  • chris, i do agree with you on the call center issue. Though I myself am a foreigner here in the UK, i still think that it's easier to get your point across by speaking to local assistants.

    by the way, bulldogbroadband's call centers are based in the uk, and their customer service is among the best if not the best
  • Threatening to leave and asking for discounts ALWAYS works with AOL. When I was with AOL, I used to ring them every year to get a MAC code and they will make me stay by giving me 2 or 3 months free + new wireless router etc., I believe they still do it. I have left them now and reasonably happy with BT.
  • In the UK, if your looking for an adsl provider (not cable) I would suggest IDNET at www.idnet.co.uk i think it is. I have been with Tiscali, Pipex, BT and NTL (in an old house) All i can say is that IDNET are really amazing on quality and customer services with british based call centers which i think is important when your trying to get something sorted.
  • Thanks for the haggling tips, they also work pretty well if you have sky, for example if your sky box breaks normally they will charge you to repair it, but if you start saying that you will leave them, suddenly it becomes free:)

    For my broadband, I am with onetel, and so far I have been very happy with them, I have never noticed any significant downtime.

    Previously I was with pipex and we moved house so I wanted to switch the service over to the new address, you would think that this would be an easy process, but no you have to create a whole new account, and it took over a month, needless to say I was not with them for much longer.
  • well, i feel your pain.

    the above tips will definitely work in the UK as the companies are competing fiercely against one another. if you, however live in a country where competitions among companies are
    rare, then it won't work.

    i'm actually surprised that Malaysia in that aspect is not better than mainland china

    in china, we do enjoy faster speed
  • One more thing forgot to mention, the fee in Malaysia is around USD28.80 per month for a connection below 1Mbps.
    Pity us...
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