Mystery of the Disappearing DVD-ROM
Three weeks ago, I installed a spanking brand new LG DVD-Burner as an adjunct to my existing ASUS drive. The device was a dream! I burnt piles of DVDs daily with nary a hitch. Not a single platter ended up wasted. And even better- entire 1GB zip files get transferred in seconds.
Then the dream stopped two days ago. The LG simply stopped being detected. So did my Asus!
I mosied over to Device Manager and noticed a yellow warning icon next to both drives:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Okay. No problem. Let me just uninstall both drivers and have an autodetection. Uh-oh. No dice. Both drives remained dead in the water. So I unscrewed my case (thank god it’s one of those Thermaltake cases with thumbscrews) and checked the cables. They were fine. No mouse nibbles. I closed the case and rebooted. Maybe the drives will magically reappear.
Oh man! Neither returned from AWOL state. Now I got worried. I can’t live without my burners!
I then checked windows update for new drivers. None there. So I visited driverguide and a handful of cd-rom forums. One helpful fella recommended downloading XP920918.EXE from Microsoft. This archive contains cutting edge drivers replacing antiquated Atapi.sys and a host of other controller files. Installation went without a hitch but my drives remained comatose.
I was ready to do a full reinstall when a fine fellow from Ireland sent me the following helpful hint:
Start Registry Editor (Start, Run and type in regedit then click)
Find “UpperFilters” and “LowerFilters” (and “UpperFilters.bak” “LowerFilters.bak”, if they exist) value under the following key in the registry, and delete it:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Quit Registry Editor.
It looked like a simple fix, but I went for it anyway.
Lo and behold! My drives came back! Woah. What a few registry tricks can do. Simple tweaks can do everything from fix DVD Rom drives to even register XP to bypass WGA!!
Further reading led me to discover that this problem plagues 7 out of 10 XP users due to automatic update settings in XP (as well as the installation of certain burning software). If you’re one of the poor afflicted folks, fire up the registry editor and do some hacking. It’s a cinch
Then be careful of what you install in the future.
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Comment by mlankton on 30 June 2008:
That anyone should have to deal with crap like this when using a tool astounds me. My mom’s xp box stopped recognizing her network card and gfx card, even though the drivers had been installed and working. Just gone one day. I tried to find the problem and was stumped and about to download new drivers for both, when they magically just started to work again after one of several reboots during troubleshooting.
Windows is a great steaming lump and always has been
Read mlankton’s latest blog post….Klipsch Icon W Series Loudspeakers>>>
Comment by vance on 1 July 2008:
ah the upper filter and lower filter registry (delte them), hehehe.. of course if its detected in the device manager then you can do that trick..
Read vance’s latest blog post….Globe Telco landed a deal with Apple to bring iPhone in the Philippines>>>
Comment by han on 5 July 2008:
i had a problem to, when im instal with xp modification, then my cd room can read the folder on cd room but if he cd is aoutoplay, it can run, How come? can you solve it.
Read han’s latest blog post….INFO:iPhone 3G is coming July 11>>>
Comment by watch friends on 13 July 2008:
Yeah in my last computer they wouldnt recognize my sound card. It was rediculous. I couldn’t live without my music!
Read watch friends’s latest blog post….10.01 The One After Joey and Rachel Kiss>>>