How To Get In Touch With Google

I’ve had to contact Google twice recently regarding two of my sites.  One of my sites had it’s Page Rank reduced for selling links, so I contacted Google via the Webmaster Tools to ask them to reconsider my site once I’d removed all the paid links.

The second time I contacted Google was far more serious.  Back in August my site got hacked and the hacker was redirecting all traffic to a very dodgy site.  Google noticed this and removed ALL my search engine listings, so all the traffic I’d built up over 3 years disappeared overnight!  Very, very scary as I now rely on the income this site produces, rather than it just being extra spending money.

In both instances Google responded to my requests within 12 hours, and changed my rankings.  I just wanted to share this experience with you as it proves that Google does indeed respond to Webmaster requests, so if your site ever does undergo a major change it’s worth dropping a line to Google to let them know.

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25 Responses to How To Get In Touch With Google

  1. david May 5, 2009 at 5:53 pm #

    how can i get somthing taken of the site which can be a danger to my drivers and famlies

  2. david May 5, 2009 at 6:53 pm #

    how can i get somthing taken of the site which can be a danger to my drivers and famlies

  3. Lisa Wesson December 28, 2009 at 9:08 pm #

    Adzoo is trying to recruit me into selling their product, Google front page advertizing, to small companies and I am concerned if this company ,Adzoo, has Google’s permission to do this or would I be selling people illegal advertizing?

  4. michelle copeland May 21, 2010 at 12:03 pm #

    google has not changed or even took morecambe hotel number off there website . for 8 months. and i have the old number which i keep getting calls for this hotel ! im fed up with it as what if i had an important call comming through about my children and my phone is engaged because of these people calling for the morecambe hotel in lancashire! im very annoyed as thay should know !

  5. Mags December 30, 2011 at 7:25 pm #

    I’ve contacted them 3 times regarding a security problem with my husband’s email address and passwords – no response!