All Posts Tagged With: "CRM"

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Google and Salesforce.com - a partnership to follow.

News
Google and Salesforce.com announced yesterday that they jointly developed Salesforce.com Group Edition, a hosted CRM (Customer Relationship Management) suite that allows small businesses to effectively manage their lead generation processes (executed using Google Adwords). Those leads are later on turned to be customers and its information (Customer Info, Selling Opportunities, Maintenance Contracts etc’) is then [...]

 6Jun2007 | gili | 2 comments | Continued
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The Top 5 Web 2.0 Applications For The Enterprise

In my previous post, we reviewed five possible Web 2.0 technologies that can be implemented in an Enterprise context (aka Enterprise 2.0). Today, i would like to offer a more practical approach and review specific applications that if implemented correctly, can turn your Enterprise 2.0 vision into a reality.

 23May2007 | gili | 19 comments | Continued
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Enterprise 2.0 - What’s In Web 2.0 For Enterprises?

Enterprises “discovered” the Internet’s benefits in the late 90s. Then, in the so called Web 1.0 era, the Internet was perceived as a means for providing potential or existing customers with relatively static marketing oriented information and product support.
Technology oriented organizations leveraged the Internet to implement e-Commerce and e-Support applications. Organizations implemented intranets, (ie [...]

 15May2007 | gili | 12 comments | Continued